LETTERS ONLY

1. Work and personal life influence each other by;

a. An unsatisfied job can lead to increased stress.
b. The satisfaction you achieve on the job contributes to your general life satisfaction.
c. The quality of your relationships with people in work and personal life influence each other.
d. All of the above.

ANSWER D
2. All of the following are sources for information that contribute to self-understanding except:
a. Self- evaluation traps.
b. Informal feedback from people.
c. Feedback from coworkers.
d. Feedback from superiors.

ANSWER A

3. The major focus on self-awareness has been to emphasize the positive aspects that this can have.
Self-awareness also has two negative extremes or traps. One of these traps is:
a. Focusing on oneself can lead to greater accuracy in evaluating oneself.
b. Focusing on the self can highlight ones strengths.
c. Focusing on the self can highlight shortcomings.
d. Focusing on oneself can lead to increased self-esteem.

ANSWER C

4. People who are confident in themselves are _______ _______ in leadership and sales positions.
a. more effective
b. more dissatisfied
c. less effective
d. emotionally insecure

ANSWER A

5. In general terms, self-esteem refers to a positive overall evaluation of oneself. People with high self-
esteem are likely to engage in all of the following behaviors except:
a. Frequently express doubt about their ability to perform on difficult tasks.
b. Express a general positive attitude to life and others that they come in contact with.
c. Likely to get involved with social activities in the organization.
d. Volunteer to work on difficult projects.

ANSWER A

6. Research has shown that companies who have an educated workforce and workers who have high
self-esteem are likely to exhibit increased
a. Stress levels.
b. Behaviors that lead to a competitive advantage.
c. Wages and salaries costs.
d. Turnover and absenteeism.

ANSWER B

7. Companies gain the edge when, in addition to having an educated workforce, employees have high
self-esteem shown by all of the below behavior except;
a. Being creative an innovative
b. Trusting one's own capabilities.
c. Taking personal responsibility for problems.
d. A feeling of dependency on the leadership for direction.

ANSWER D

8. All of the following are suggested ways of enhancing/developing one's self-esteem except:
a. Minimize settings and interactions that detract from your feelings of competence
b. Talk and socialize frequently with people who boost your self-esteem.
c. Take action to become aware of your personal strengths.
d. All of the above are ways to enhance one's self-esteem.

ANSWER D

9. Self-efficacy is one of the main components of self-esteem. If a person has high self-efficacy he/she
is likely to
a. Believe that most assignments are difficult and confusing.
b. Ask for a considerable amount of help in determining how to start a difficult project.
c. Believe that he/she has the ability to do what necessary to accomplish the task.
d. Feel that he/she lacks the skills necessary to carry out a specific task.

ANSWER C

10. Another component of self-esteem is self-respect. This refers to how you think and feel about
yourself. A person with high self-esteem would also have high self-respect and could be expected to
exhibit the following behaviors:
a. Beg others for things that could be obtained from one's own efforts.
b. Stay in relationships where one is mentally or physically abused.
c. Focus on the needs of others.
d. Highly self -absorbed with personal interests.

ANSWER C

11. Your body image, or your perception of your body, also contributes to your self-concept. Having a
__________body image is related to feeling confident in jobs where customer contact is required.
a. Positive
b. Negative
c. Neutral
d. Unfavorable
ANSWER A
12. It is reported that people who have high self-esteem themselves can generally increase your self-
esteem because these individuals usually
a. Give honest feedback.
b. Respect others.
c. Respect themselves.
d. All of the above are correct.

ANSWER D

13. The major benefits of studying human relations involves all of the following except:
a. Developing skills in dealing with people.
b. Coping with job problems.
c. Acquiring invalid information about human relation.
d. Coping with personal problems.

ANSWER C

14. The first step in understanding others is to begin by getting an understanding of

a. Basic human behavior.
b. Basic cognitive psychology.
c. Yourself.
d. Human relations principles.

ANSWER C

15. One of the major consequences of high self-esteem is

a. Increased worker involvement on teams.
b. Good mental health.
c. Increased absenteeism.
d. Decreased complaints from unionized workers.

ANSWER B

16. During an initial patient interview, the psychiatric and mental health nurse begins by asking the
patient to describe his or her:
a. current situation.
b. feelings about the current situation.
c. personal history.
d. thoughts about the current situation.

ANSWER A

17. Comprehensive and systematic assessment in mental health ___.

a. Is determined by the plan of interventions
b. Is completed upon first contact with a service user
c. Underpins clinical decision making and plans for interventions
d. Is using the same approach with all service users
ANSWER A
18. The process of funneling in assessment ___.
a. Helps to disregard unnecessary information
b. Helps clarify needs and symptoms experienced
c. Helps to highlight what the main problem is
d. Requires assessment of all areas of a service users presentation
ANSWER B

19. The assessment process is ___.

a. Completed at the start of the service users journey
b. Completed by a designated person
c. Can opportunity to get as much information as possible
d. A dynamic process that is ongoing and helps to facilitate a greater understanding
ANSWER D

20. To complete assessments the nurse needs to be ___.

a. Able to work efficiently and quickly
b. Able to use any assessment tool
c. Allocated the task
d. Able to work collaboratively with a client and to make sense of their experiences
ANSWER B

21. Clarifying assessment tools ___.

a. Need careful consideration and a clear rationale for undertaking them
b. Can be used by anyone
c. Are only undertaken if the service user requests one
d. Should be undertaken as routine practice
ANSWER A

22. Systematic assessment in mental health is ideally completed ___.

a. As quickly as possible
b. At the end of treatment
c. By all practitioners involved in care
d. In collaboration with a service user, their family and those working closely with them
ANSWER C

23. The nurse should avoid ___.

a. Completing too few assessment tools
b. Assessing needs
c. Completing assessments without an understanding of how and why the information will be useful
d. Involving the service user in the decision making process

ANSWER C

24 – 25 (2 Points) What is self awareness?

Self-awareness involves being aware of different aspects of the self including traits, behaviors, and
feelings.