1. TQM Implementation in (Any industry – such as education, hospitality, pharmaceutical... etc.

)
2. service quality.
3. TQM – implementation and performance.
4. ISO – certification, standards, and systems.
5. Innovation, practices and learning; and.
6. Customers – research and product design.
7. Quality
8. Six Sigma
9. SIX Sigma belts, executives, and champions
10. Difference between Six Sigma Yellow Belt, Green Belt, and Black Belt
11. Lean Manufacturing