Professional Documents
Culture Documents
and Situations
This research was supported by a grant from the John Templeton Foundation, the
Fetzer Institute, and other donors. Correspondence regarding this article should be
addressed to Laura Yamhure Thompson. E-mail: laura_thompson@hms.harvard.edu
Transgressions
Transgressions are events that people perceive as violating their ex-
pectations and assumptions about how they, other people, or the
world ‘‘ought’’ to be. When people experience transgressions, they
typically develop negative thoughts (e.g., ‘‘This has ruined my life’’),
feelings (e.g., anger), or behaviors (e.g., seeking revenge) related to
the transgressor, transgression, or associated outcomes that reflect
how they are responding (cognitively, affectively, or behaviorally) to
the transgression. Thus, the word responses refers to the constella-
tion of thoughts, emotions, or behaviors that people manifest re-
garding transgressors, transgressions, and outcomes associated with
transgressions. Responses also include cognitions, emotions, or be-
haviors that arise when people are reminded of transgressions.
Because transgressions are events that force people to grapple
with information that is dissonant with their assumptions about
themselves, others, or the world, transgressions can cause profound
318 Thompson, Snyder, Hoffman et al.
Forgiveness
The current authors define forgiveness as the framing of a perceived
transgression such that one’s responses to the transgressor, transgres-
sion, and sequelae of the transgression are transformed from negative
to neutral or positive. The source of a transgression, and therefore the
object of forgiveness, may be oneself, another person or persons, or
a situation that one views as being beyond anyone’s control (e.g., an
illness, ‘‘fate,’’ or a natural disaster).
When people forgive, they acknowledge that a transgression has
occurred and then do the cognitive, emotional, and/or behavioral
work necessary to reframe the transgression such that their responses
to the transgression are no longer negative. This does not mean that
when people forgive, they condone, pardon, or excuse the transgres-
sor or transgression. Rather, forgiveness is a dialectical process
through which people synthesize their prior assumptions and the
reality of the transgression into a new understanding of the trans-
gression, transgressor, transgression sequelae, and, potentially, of
themselves, other people, or the world. Other authors have described
this reframing process as the construction of a ‘‘new narrative’’
about the transgression, transgressor, and the forgiver (e.g., Thore-
sen, 2001) whereby ‘‘the implications of the original situation are
cast in a new light’’ (Rowe et al., 1989, p. 242) and ‘‘often, the for-
giving person is able to see the offender in a more complex way’’
(Malcolm & Greenberg, 2000, p. 181).
Although responses have been defined in terms of transgression-
related thoughts, emotions, or behaviors, with regard to behaviors,
the valence of the thoughts, feelings, or motivations underlying those
behaviors is significant. Given that the process of forgiveness is
Forgiveness of Self, Others, and Situations 319
others who argue that compassion and empathy for the transgressor
are necessary components of forgiveness. Furthermore, when one
forgives another person, the forgiver may choose to reconcile with
the other person. Reconciliation, however, is not included in the
proposed definition of forgiveness.
Changing the strength of the responses is neither necessary nor
sufficient to meet the proposed criteria for forgiveness, but it can
foster forgiveness. When people weaken negatively valenced respons-
es, they no longer perceive themselves to be as strongly connected to
the transgressor and/or transgression as they did previously. Weak-
ening responses involves the attenuation of the intrusiveness or in-
tensity of negative transgression-related thoughts or feelings. Thus,
weakening of responses may be involved when people report that
‘‘time’’ has helped them to forgive.
As described earlier, the current authors’ conceptualization of for-
giveness is similar to that of other researchers in that it focuses on the
reframing of a transgression and the attenuation or transformation
of transgression-related negative thoughts, feelings, or behaviors.
The inclusion of ‘‘situations’’ as a potential source of transgressions
(and target of forgiveness), however, appears to be unique. Situations
that violate a person’s positive assumptions and lead to negative re-
sponses to those situations, meet the aforementioned criteria for
transgressions. For example, a catastrophic illness might violate a
person’s assumptions of invulnerability or meaningfulness (e.g., ‘‘I’m
healthy’’ and ‘‘bad things don’t happen to good people for no rea-
son’’), and lead to negative thoughts, feelings, or behaviors about the
illness and related sequelae (e.g., feelings of anger or sadness and the
thoughts ‘‘this has ruined my life—I don’t deserve this’’). Therefore,
people can forgive such situations by transforming their responses
from negative to neutral or positive.
Whereas most researchers do not mention forgiveness of situa-
tions, Enright and Zell (1989) have explicitly stated that people for-
give only other people, not situations such as natural disasters or
illnesses. In contrast, the concept of forgiveness of situations such as
physical illnesses has been addressed without labeling this type of
forgiveness forgiveness of ‘‘situations.’’
The work on forgiving God, although different, is also relevant
here. Exline, Yali, and Lobel (1999) found that, even after account-
ing for difficulty forgiving self and others, difficulty forgiving God
accounted for unique variance in anxious and depressed mood
Forgiveness of Self, Others, and Situations 321
Method
Table 1
Sample Characteristics for Studies 1–6
the factor loading magnitudes, three items from each factor were
selected, such that there were six items each for self, other, and sit-
uation, and equal numbers of positively and negatively worded items
for the final HFS (see Appendix A). These analyses suggested that
although the factors of forgiveness of self, others, and situation were
clearly differentiable, there was also a nontrivial amount of valence-
specific variance in item responses.
Study 2
Study 2 was conducted to examine the factor structure of the HFS in
a new sample via confirmatory factor analysis after changing the
third and fifth verbal anchors of the measure.
Method
Table 2
HFS Descriptive Statistics, Internal Reliabilities, and Subscale
Intercorrelations for Studies 2 (N 51111), 3 (N 5 504), and 4 (N 5123)
HFS Self
Study 2 30.99 6.17 8 42 .75
Study 3 31.25 5.67 6 42 .76
Study 4 31.89 5.75 12 42 .72
HFS Other
Study 2 30.41 6.37 6 42 .78
Study 3 30.01 6.00 11 42 .79
Study 4 30.14 6.62 12 42 .81
HFS Situation
Study 2 30.25 6.57 9 42 .79
Study 3 30.34 5.82 10 42 .77
Study 4 32.11 6.54 16 42 .82
HFS Total
Study 2 91.68 15.28 43 126 .86
Study 3 91.60 14.05 45 126 .87
Study 4 94.14 15.24 48 126 .87
.23 .72
.83 .75
.60
Situation
Negative
Figure 1
Factor structure of the Heartland Forgiveness Scale (HFS). The ob-
served items are indicated in rectangles, and the unobserved factors
are indicated by ovals. Item numbers that contain an r indicate re-
verse scoring. Values above the items are the residual variances, val-
ues next to unidirectional paths indicate standardized factor
loadings, and values next to bidirectional paths indicate correlations.
330 Thompson, Snyder, Hoffman et al.
Study 3a
Study 3a was conducted to examine convergent and discriminant
validity, internal consistency, and test-retest reliability of the HFS.
Method
Method
Bivariate Correlations
HFS Self .44nn .32nn .42nn .39nn
HFS Other .27nn .51nn .26nn .31nn
HFS Situation .40nn .43nn .45nn .39nn
Marlowe-Crowne Social Desirability Scale .31nn .52nn .28nn .34nn
Study 4
Study 4 examined the utility of the HFS in predicting duration
and satisfaction in ongoing, romantic relationships, as well as the
9-month test-retest reliability of the HFS.
340 Thompson, Snyder, Hoffman et al.
Method
Method
Measure 1 2 3 4 5 6 7
Study 6
Study 6 examined the utility of the HFS as a predictor of the content
of narratives that people write about transgression experiences. The
valence-of-responses component of the proposed theory of forgive-
ness was evaluated by examining the extent to which people high in
forgiveness tend to write more neutrally and positively valenced
transgression-related statements and fewer negatively valenced ones
(relative to people lower in forgiveness). The strength-of-responses
component of the proposed theory was evaluated by examining the
extent to which people high in forgiveness tend to write more state-
ments that indicate strong positive responses (relative to people low-
er in forgiveness), and the extent to which people low in forgiveness
tend to write more statements that indicate strong negative responses
(relative to people higher in forgiveness).
Method
time when someone else did, said, or thought something that vio-
lated your beliefs about how they should think or behave.’’ Instruc-
tions for the ‘‘situation’’ narrative directed respondents to ‘‘Think of
a specific time when a CIRCUMSTANCE BEYOND ANYONE’S
CONTROL harmed, disappointed, or hurt you. (Examples of such
situations include being diagnosed with a serious illness or having an
accident that was nobody’s fault.) That is, think of a time when a life
circumstance beyond anyone’s control violated your beliefs about
the way things should be.’’
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358 Thompson, Snyder, Hoffman et al.
Directions: In the course of our lives negative things may occur because
of our own actions, the actions of others, or circumstances beyond our
control. For some time after these events, we may have negative thoughts
or feelings about ourselves, others, or the situation. Think about how you
typically respond to such negative events. Next to each of the following
items write the number (from the 7-point scale below) that best describes
how you typically respond to the type of negative situation described.
There are no right or wrong answers. Please be as open as possible in
your answers.
1 2 3 4 5 6 7
Almost Always More Often More Often Almost Always
False of Me False of Me True of Me True of Me
___ 1. Although I feel bad at first when I mess up, over time I can
give myself some slack.
___ 2. I hold grudges against myself for negative things I’ve done.
___ 3. Learning from bad things that I’ve done helps me get over
them.
___ 4. It is really hard for me to accept myself once I’ve messed up.
___ 5. With time I am understanding of myself for mistakes I’ve
made.
___ 6. I don’t stop criticizing myself for negative things I’ve felt,
thought, said, or done.
___ 7. I continue to punish a person who has done something that I
think is wrong.
___ 8. With time I am understanding of others for the mistakes
they’ve made.
___ 9. I continue to be hard on others who have hurt me.
___ 10. Although others have hurt me in the past, I have eventually
been able to see them as good people.
___ 11. If others mistreat me, I continue to think badly of them.
___ 12. When someone disappoints me, I can eventually move
past it.
___ 13. When things go wrong for reasons that can’t be controlled,
I get stuck in negative thoughts about it.
Forgiveness of Self, Others, and Situations 359
Scoring Instructions:
To calculate the scores for the HFS total and its three subscales, first
reverse score items 2, 4, 6, 7, 9, 11, 13, 15, and 17. Then, sum the
values for the items that compose each subscale (with appropriate
items being reverse scored): HFS total (items 1–18), HFS Self sub-
scale (items 1–6), HFS Other subscale (items 7–12), HFS Situation
subscale (items 13–18).
360