Professional Documents
Culture Documents
INFORMATION
SYSTEM
ASSIGNMENT
SUBMITTED BY – AARUSHI
BBA SEMESTER-3
SECTION – A
2019334006
SUBMITTED TO- ZAKIR HUSSAIN SIR
BUSINESS PROCESS RE-ENGINEERING
BUSINESS PROCESS RE-ENGINEERING is the radical redesign of business
processes to achieve dramatic improvements in critical aspects like
quality, output, cost, service and speed. BPR aims at cutting down
enterprise costs and process redundancies on a very huge scale.
CURRENT DESIRED
STATE STATE
ACTION
PLAN
Five steps of Business Process Re-engineering
(BPR)
DESIGN A CUTTING-EDGE
FUTURE STATE PROCESS MAP
The first step Process/Cost centre matrix will chart out which all
cost centers (departments) every process involves (encompasses).
For example merchandising has various processes like fit sample
making, fit sample approval, lab dip making, lab dip approval,
Pre-production sample making, etc. Each of these processes can
be further divided into micro processes till a clear association with
department is established.
STEP2-
MAPING THE PROCESS
STEP 3-
ANALYZING THE PROCESS
STEP -4
REDESIGNING THE PROCESS
The detailed, step-by-step analysis of the process will provide some insights
into the entire process. Using these insights and information the process
should be redesigned. Thus, we can say that process improvement is
basically a method of solving problems. If there is an apparent or lateral
problem, the processes involved need to be analyzed in detail so that they
can be improved, leading to the solution to the problem. For example, if
buyers have been rejecting the samples one after another citing different
issues, there is definitely a problem in the process of making the samples. A
detailed analysis of each steps of the process would help identify the
sampling team where the problem lies. Once the problem areas are
identified, they can be corrected, thus redesigning the problem.
Conclusion
After re-designing the process the process/cost centre matrix is developed
again to see which department is involved in which process and accordingly
the information can be used for calculating departmental workload.