IV.

MANAGEMENT DILEMMA:

The risk is getting your consumers the virus because they’re still around other
people. The ability to offer outdoor dining is heavily reliant on the availability of space
flexibility. Customers are likely to prefer to dine outside because of unpredictable
weather.

V. RESEARCH PROBLEM/OBJECTIVES:

Researchers aim to investigate Alfresco facilities' effectiveness on consumer

satisfaction during this Covid-19 pandemic.

1. What are the key hustles of consumers' intent of dining out?

2. What strategies do Alfresco facilities need to deploy to maintain a day to day
operations during the pandemic?
3. What could be the possible ways to be the main focus of the restaurants once the
pandemic is contained?

VI. EXPECTED OUTPUT:

In this study, we seek to recognize consumers' comfort towards Alfresco dinings

and to suggest recommendations for Alfresco facilities about the consumer's
preferences of a restaurant setting to broaden the level of consumers' satisfaction.
pandemic. This research will also provide different strategies for the hospitality industry
to recover from the negative effects of the Covid-19 pandemic. In general, consumers’
perception of the atmosphere will benefit the Alfresco operation amidst the pandemic.

VII. ETHICAL CONSIDERATION

The researchers will ensure that the participants will be voluntary. Participants
will be treated with the utmost respect and privacy. All information gathered will be
strictly confidential and should have full consent from participants.
IX. REFERENCES

 What Can Drive Consumers’ Dining-Out Behavior in China and Korea during the
COVID-19 Pandemic?
https://www.researchgate.net/publication/349071285_What_Can_Drive_Consumers
%27_Dining-Out_Behavior_in_China_and_Korea_during_the_COVID-19_Pandemic
 The Effect of Restaurant Atmosphere on Customer Satisfaction- As Applied to
Ethnic Restaurants
https://www.researchgate.net/publication/338543233_The_Effect_of_Restaurant_At
mosphere_on_Customer_Satisfaction-_As_Applied_to_Ethnic_Restaurants
 Effects of COVID-19 on preferences for private dining facilities in restaurants
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7373016/