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New Brunswick

Temporary
Foreign Workers
Employee guide
Population Growth Division
Summer 2011
New Brunswick
Temporary
Foreign Workers
Employee guide
Population Growth Division
Summer 2011
New Brunswick Temporary Foreign Workers
Employee guide

Population Growth Division


Summer 2011

Published by:

Province of New Brunswick While the Population Growth Division makes every
P.O. Box 6000 effort to present accurate and reliable information, we
hereby disclaim any liability for any errors, omissions or
Fredericton, New Brunswick inconsistencies in this Guide. Due to changes to policies
or programs after the guide is printed, information
Printed in New Brunswick included in this guide may not be current as of your
reading. Please check before using information
CNB 8292 contained in this Guide. Use of this Guide and its
contents is voluntary. The Population Growth Division
is in no way responsible for your use of the information
contained in this Guide or the results of that use.
Table of Contents

Introduction: . . . . . . . . . . . . . . . . . . . . 1
Temporary Foreign Worker Program: . . . . . . 1
General information: . . . . . . . . . . . . . . . 3
What employees in
New Brunswick need to know: . . . . . . . . . 5
Human rights: . . . . . . . . . . . . . . . . . . . 9
Workplace health and safety: . . . . . . . . . . 9
Landlords and tenants . . . . . . . . . . . . . 12
New Brunswick’s support
for temporary foreign workers: . . . . . . . . 13
New Brunswick
Provincial Nominee Program: . . . . . . . . . 15
First day checklist
for temporary foreign workers: . . . . . . . . 16
Resources: . . . . . . . . . . . . . . . . . . . . 17
Introduction:
Temporary foreign workers in New Brunswick have the same rights as other employees.
They are protected under New Brunswick’s employment standards, workplace health
and safety and workers’ compensation legislation.

This guide will help temporary foreign workers understand what to expect in a New
Brunswick workplace and where to find additional information and resources.

Temporary Foreign Human Resources and


Skills Development
Worker Program: Canada / Service Canada
The federal government’s Temporary Service Canada, the service delivery
Foreign Worker Program admits eligible component of Human Resources and
foreign workers to work in Canada for an Skills Development Canada, processes
authorized temporary period, typically applications from employers requesting
ranging from three months to three or temporary foreign workers and issues a
four years. Labour Market opinion (LMO), which is
an assessment of the likely impact that
Three federal government departments
hiring the requested foreign workers (s)
manage and deliver the program. Human
may have on the Canadian labour market.
Resources and Skills Development
Canada / Service Canada, Citizenship and In most cases, a positive LMO is required
Immigration Canada and the Canada before applying to Citizenship and
Border Services Agency are the primary Immigration Canada for a work permit.
organizations responsible for processing
and delivering work permits.

New Brunswick Temporary foreign workers Employee guide 1


Citizenship and Canada Border Services Agency
Immigration Canada Canada Border Services Agency is
Citizenship and Immigration Canada and responsible for screening foreign workers
its visa offices in Canadian embassies, at all Canadian border crossings and
high commissions and consulates airports prior to issuing work permits
process applications for work permits to and allowing entry into Canada. A Visa
determine who may be eligible to work and Border Services officer makes the
in Canada. In most cases, Citizenship and final decision about who may enter
Immigration Canada is the first point Canada. For example, officers can deny
of contact for many foreign workers entry if they believe the foreign worker
wanting to work in Canada. However, does not meet the requirements of the
under certain circumstances, some Immigration and Refugee Protection Act.
foreign workers may also apply for a work
permit at a port of entry. The complete text of the Immigration and
Refugee Protection Act and accompanying
For more information about work manuals can be found at:
permits:
• Federal Department of Justice:
• Citizenship and Immigration Canada: www.laws.justice.gc.ca/en/I-2.5/index.
1-888-242-2100 (toll-free) html
www.cic.gc.ca/english/work/index.asp

2 New Brunswick Temporary foreign workers Employee guide


General information:
Use of recruitment agents
Should foreign workers choose to hire a recruitment agent to help them with
completing a work permit application, the foreign worker remains responsible for the
accuracy of the information provided.

Temporary foreign workers are advised to be cautious in their dealings with


recruitment agents as cases of abuse of confidence have been known to happen. It is
also recommended to meet with a number of recruitment agents before deciding on a
recruitment agent because fees may vary greatly from one agent to the next.

Further information about recruitment agents:

• Citizenship and Immigration Canada:


1-888-242-2100 (toll-free)
www.cic.gc.ca

Work permit terms Right to remain in Canada


and conditions Temporary foreign workers are entitled to
Temporary foreign workers must comply remain in Canada for the full term of their
with all the terms and conditions work permit. Employers or employment
imposed on their work permit. For agencies cannot force workers to return
additional information: home if the work contract is terminated
before the end of the work permit; or if
• Citizenship and Immigration Canada: the employees decide to find another
1-888-242-2100 (toll-free) employer.
www.cic.gc.ca
• Human Resources and Skills
Developmenet Canada / Service
Reporting violations
Canada: It is illegal to threaten, to send or coerce
www.hrsdc.gc.ca/en/workplaceskills/ a temporary foreign worker to go home
foreign_workers/index.shtml to prevent him or her from reporting a
violation. Any employer or employment
agency that engages in such behaviour is
subject to prosecution under the Criminal
Code of Canada.

Employers cannot, under any circumstances,


seize foreign worker passports and/or
hold travel and identification documents
against an employee’s will.
New Brunswick Temporary foreign workers Employee guide 3
Termination of employment Changing the conditions
If a temporary foreign worker does not of a work permit
meet the expectations of an employer, as Temporary foreign workers may apply to
outlined in the job contract, employers extend their stay, change the conditions of
have the right to terminate employment, their stay, change their type of temporary
giving the worker the required notice or status, or correct problems with their
pay in lieu of notice. status. It is important to remember to
apply for a permit renewal before any
documentation expires. Applications for
Finding new employment permits can be obtained at:
Temporary foreign workers may choose,
at any time, to find other employment. • Citizenship and Immigration Canada:
New employers, however, are required 1-888-242-2100 (toll-free)
to obtain an LMO, and the worker must
apply for a work permit that reflects the
changes in employer, location and/or job
description BEFORE the employee begins
to work for a new employer.

4 New Brunswick Temporary foreign workers Employee guide


What employees in New Brunswick need to know:
Employment standards Employments standards are regulated
Employment standards are the minimum by the Department of Post-Secondary
standards of employment for employers Education, Training and Labour.
and employees.
For all questions about the Employment
Most employees, including temporary Standards Act or its regulations:
foreign workers, are covered by the
• Employment Standards Branch,
Employment Standards Act. The act does
Department of Post-Secondary
not distinguish among part-time, full-time
Education, Training and Labour
and casual employees. All employees are
506-453-2725; 1-888-452-2687 (toll-free
entitled to the minimum employment rights
in New Brunswick)
outlined in the Employment Standards Act.

Employees who work in areas that fall The following is a partial list of
under federal jurisdiction are covered
by the Canada Labour Code. Those employment standards topics:
areas include but are not limited to the
following: railways, pipelines, ferries, Getting paid
radio and television, banks, cable New Brunswick employers are required
systems, extra-provincial trucking and to pay their employees at least every
shipping, federal Crown corporations and 16 calendar days. On each pay day,
many First Nation activities. employees should receive all wages and
commissions owed to them up to seven
For more information about federally days prior to pay day.
regulated work practices:
Employers must pay each of their
• Human Resources and Skills employees in Canadian dollars, by
Development Canada: cheque or deposit to the employee’s
1-800-622-6232 (toll-free) personal bank accounts.
www.hrsdc.gc.ca
Employers are also required to give each
By virtue of the occupation or industry of their employees a pay statement on
in which they work, some people are each pay day showing:
not subject to the Employment Standards
Act. These include persons who work • the dates of the pay period and the
in a private home for the homeowner gross wages for that period; and
(babysitters, home-care workers and • the amount and description of each
construction workers employed directly by deduction, and the net pay.
the homeowner), independent contractors
and in certain cases, persons who provide
agricultural services to small family farms.

New Brunswick Temporary foreign workers Employee guide 5


Deductions from earnings Sunday work
The Employment Standards Act does not An employee who works in certain retail
expressly set out the conditions under businesses may be able to refuse to work
which an employer may deduct moneys on Sunday. If this employee qualifies and
from an employee’s wages. However, wishes to refuse to work on a Sunday, he
the Labour and Employment Board has or she must give the employer verbal or
established criteria in this regard. written notice of the refusal at least 14
days before any Sunday for which he or
Employees should contact the she refuses to work.
Employment Standards Branch before
allowing their employer to make any For more information:
deduction to their wages other than
those regulated by law (Employment • Employment Standards Branch,
Insurance, Canada Pension and court- Department of Post-Secondary
ordered). Education, Training and Labour
506-453-2725;1-888-452-2687 (toll-free
in New Brunswick).
Weekly rest period
All employees are entitled to a weekly
rest period of at least 24 consecutive Overtime
hours, if possible on a Sunday. The only New Brunswick has a minimum overtime
exceptions to this are where: wage rate. Employers must pay their
employees at least one and one-half
• the employee is required to cope with times the minimum wage for each hour
an emergency; or they work in excess of 44 hours during a
• the employee is not usually employed work week.
for more than three hours in any one
day. Employers have the right to require their
employees to work overtime. However,
employers must compensate employees
Food and rest breaks for all overtime hours worked at the
minimum overtime wage rate. Banking of
All employees are entitled to food
hours is not permitted.
and rest breaks as required under the
Occupational Health and Safety Act.
Employers must allow all employees at
Minimum wage
least one half-hour for food and rest after
each five consecutive hours of work. New Brunswick has a minimum wage
rate that employers are required to pay
For more information: their employees for each hour worked.

• WorkSafeNB All employees paid by salary, commission


1-800-222-9775 (toll-free) and for piece work must receive at least
minimum wage for every hour worked.

6 New Brunswick Temporary foreign workers Employee guide


In addition to the general minimum wage day for each calendar month during the
rate, there are special minimum wage vacation pay year in which the employee
rates for: worked, whichever is less.

• certain categories of employees in An employee who has eight or more


government construction work (road, years of continuous employment with
bridge and building construction) and; the employer is entitled to receive a
• counsellors and program staff at vacation that as a minimum is equal to
residential summer camps. three regular work weeks or one and one-
quarter days for each calendar month
For more information: during the vacation pay year in which the
employee worked, whichever is less.
• Employment Standards Branch,
Department of Post-Secondary
Education, Training and Labour Vacation pay
506-453-2725; 1-888-452-2687 (toll-free An employee who has fewer than eight
in New Brunswick) years of employment with the employer
To obtain the current minimum wage is entitled to receive a vacation pay equal
rate to four per cent of his gross wages (before
deductions).

Paid public holidays An employee who has eight or more years


New Brunswick has seven paid public of employment with the employer is
holidays: New Year’s Day, Good Friday, entitled to receive a vacation pay equal
Canada Day, New Brunswick Day, Labour to six per cent of his gross wages (before
Day, Remembrance Day and Christmas deductions).
Day. For more information:

• Employment Standards Branch, Leave information


Department of Post-Secondary As a temporary foreign worker in New
Education, Training and Labour Brunswick, you may be eligible to receive
maternity leave, child care leave, family
responsibility leave, compassionate care
Vacation time leave, bereavement leave and/or sick leave.
Employers are required to give all their
employees an annual vacation leave For more information:
with vacation pay dependent on each
employee’s years of service. • Employment Standards Branch,
Department of Post-Secondary
An employee who has fewer than eight Education, Training and Labour
years of employment with the employer is 506-453-2725; 1-888-452-2687 (toll-free
entitled to a vacation that as a minimum in New Brunswick).
is equal to two regular work weeks or one www.gnb.ca/labour

New Brunswick Temporary foreign workers Employee guide 7


Payment of wages Filing a complaint
When employment ceases, all pay To file a complaint:
(vacation pay, regular wages, overtime
pay and public holiday pay) normally due • Employment Standards Branch,
on the next regular pay day must be paid Department of Post-Secondary
to the employee at that time. All other Education, Training and Labour
outstanding pay, commissions and other 506-453-2725; 1-888-452-2687 (toll-free
benefits must be paid no later than 21 in New Brunswick)
calendar days after the employee’s last
day of employment, depending upon the Employers cannot dismiss, suspend
employment contract. layoff, penalize, discipline or discriminate
against an employee for making a
complaint or giving information against
the employer with respect to the
Employment Standards Act.

8 New Brunswick Temporary foreign workers Employee guide


Human rights: Workplace harassment may include
abuse of authority or, demeaning
All persons in New-Brunswick, comments about an employee’s personal
including temporary foreign workers, are appearance and many workplaces have
protected by the New Brunswick Human policies aimed at preventing harassment.
Rights Act. However, if harassment or discrimination
is based on race, colour, religion, national
The act protects individuals from origin, ancestry, place of origin, age,
discrimination or harassment based on physical disability, mental disability,
race, colour, religion, national origin, marital status, sexual orientation, sex,
ancestry, place of origin, age, physical political belief or activity or social
disability, mental disability, marital status, condition, you may be able to complain
sexual orientation, sex, political belief or under the New Brunswick Human Rights
activity or social condition. Act.

The act protects you at home, at work or The New Brunswick Human Rights
in the community. This includes: Commission is a provincial government
agency responsible for promoting
• display of offensive materials; equality and enforcing the act. The
• avoiding or excluding someone due to process is free, and you do not need
race, colour, religion, national origin, to hire a lawyer. You do not need to be
ancestry, place of origin, age, physical a citizen or a landed immigrant. It is
disability, mental disability, marital illegal to penalize someone for filing a
status, sexual orientation, sex, political complaint. For more information:
belief or activity or social condition;
• verbal insults or degrading remarks; and • New Brunswick Human Rights
Commission:
• unwelcome jokes about race, sex,
www.gnb.ca/hrc-cdp
religion, etc.
To file a complaint: 506-453-2301;
1-888-471-2233 (toll-free).

Workplace health and safety: Employees’ rights and


The Occupational Health and Safety Act
responsibilities
protects and promotes the health and New Brunswick employees have the
safety of workers in New Brunswick. right to a safe and healthy workplace.
The act also outlines the responsibilities The Occupational Health and Safety Act
of all New Brunswick employers and requires employees to work in a healthy
employees. and safe manner and to co-operate with
their employers by following the health
and safety rules of the work site.

New Brunswick Temporary foreign workers Employee guide 9


There are specific health and safety It is against the law for anyone to force
requirements all employees must an employee to do work he or she thinks
follow. For example, employees may be is unsafe. If an employee is asked to
required to use a safety harness or similar perform an action, and he or she has
equipment when doing specific types of reason to believe that this action is likely
work. Some employees may also need to endanger his or her or a co-worker’s
to use personal protective equipment health or safety, he or she has the right
such as safety boots, safety glasses, ear to refuse. Employers cannot terminate an
plugs or a hard hat. It is the employee’s employee because he or she refuses to
responsibility to follow all workplace work in dangerous conditions.
health and safety rules; and to ask
questions if they do not understand. If you have concerns about your
workplace or need help:

• WorkSafeNB
1-800-222-9775 (toll-free)

Employers’ responsibilities • inform employees about all health and


Employers have a duty to monitor safety hazards on the job site;
their employees’ health and safety in • ensure employees have all the tools,
the workplace. Every employer in New equipment, and personal protective
Brunswick has the responsibility to equipment necessary to do their job
ensure that the place of employment is safely;
inspected at least once a month and to • ensure employees know how to use
identify any risks to the health and safety equipment on the worksite;
of their employees. If a risk is identified, • train employees how to handle
the hazards must be removed or dangerous products safely;
controlled immediately; this may involve • post a copy of the Occupational Health
changes in equipment or require new and Safety Act and regulations in a
rules and procedures, for workers to do prominent place visible to workers;
their job as safely as possible. Any new and,
information must be shared promptly
• investigate any incidents that cause
with all workers.
injury, or incidents that could have
Employers must: caused injury.

• ensure employees have the training, New Brunswick employees are


qualifications and experience encouraged to learn more about their
necessary to do their job; rights and responsibilities:

• WorkSafeNB: www.worksafenb.ca

10 New Brunswick Temporary foreign workers Employee guide


Workers’ compensation Please note: employers and employees
WorkSafeNB is an organization that cannot agree not to report the
assists employees who have been injured accident. All accidents must be reported
at work. Temporary foreign workers are to WorkSafeNB. Required forms are
considered the same as other workers available at the WorkSafeNB office or at:
in New Brunswick. If any employer is
Employers should explain employees’
covered under the Workers’ Compensation
job duties, working conditions and
Act, temporary foreign workers
their responsibilities for safe work
coverage begins as soon as they arrive
practices. Employees should know how
in New Brunswick and begin working.
WorkSafeNB works and the process for
Temporary foreign workers should ask
filing a claim. If an employee is injured at
their employer if they have workers’
work, he or she may be eligible to receive
compensation coverage.
benefits.
In the event of an accident, injury or
If a temporary foreign worker can do
occupational disease at work, employees
light duties (modified work) and his or
must immediately:
her work permit allows it, an employer
• report the accident to their employer can assign light duties in the event of
before leaving work, if possible; an injury. This will help workers remain
working while they recover.
• find medical treatment, if required,
and advise the doctor that this is If possible, employers are asked to
a work-related injury so that the include a modified work option in their
medical reports can be forwarded to initial work permit application.
WorkSafeNB as soon as possible; and
• complete a report of the accident For more information:
even if the employee does not require
medical attention. The employer • WorkSafe NB
and the employee must complete an 1-800-222-9775 (toll-free); 506-632-
accident report and ensure that the 2200 (outside of Canada)
report is forwarded to WorkSafeNB www.worksafenb.ca
(fill Form 67 - Report of Accident e-mail: webmaster@ws-ts.nb.ca
or Occupational Disease). If there is
disagreement between the employer
and employee, they must still complete
an accident report and forward it to
WorkSafeNB immediately.

New Brunswick Temporary foreign workers Employee guide 11


Landlords and tenants
In New Brunswick, the Residential
Tenancies Act applies to most persons
who rent their residence. This act sets
out the rights and responsibilities of
landlords and tenants.

Whether renting a suite, a room


in someone’s home or sharing
accommodation, tenants must ensure
that they understand the rules that apply
to their specific situation, as different
rental spaces have different rules.

All rental agreements should be in


writing, signed by the landlord, and
include: details about landlord and
tenant responsibilities, the premises
rented, length of tenancy, rent and
services provided, security deposit,
inspections, and termination notices.

For more information:

• Office of the Rentalsman


1-888-762-8600 (toll-free)
www.snb.ca/irent

12 New Brunswick Temporary foreign workers Employee guide


New Brunswick’s support for temporary foreign workers:
All New Brunswick employers are encouraged to offer settlement services to their
temporary foreign workers. In addition, temporary foreign workers may be able to
obtain services through the local immigrant-serving agencies operating throughout
New Brunswick.

Immigrant-serving agencies Chaleur area:


If temporary foreign workers require • Multicultural Association of Chaleur
help settling and adapting to life in Region Inc.:
New Brunswick they can contact a local 506-547-7651
immigrant-serving agency. Services www.macr-amrc.ca
available at these organizations may
include: Charlotte County area:
• Multicultural Association of Charlotte
• practical guidance on everyday living County:
and orientation to the community; 506-755-9295
• referral to community resources (banks,
housing, health, recreational, etc.); Fredericton area:
• employment counselling; • Multicultural Association of
Fredericton:
• computer access centres;
506-454-8292
• social events; www.mcaf.nb.ca
• language training; and
• basic interpretation services. Madawaska County
• Carrefour d’Immigration Rurale du
Following are immigrant serving Nord-Ouest Inc.:
agencies in New Brunswick 506-423-3060
www.immigrationrurale.ca
Acadian Peninsula:
• Centre de ressources pour nouveaux
• Centre d’accueil des nouveaux arrivants arrivants au Nord-Ouest:
de la Péninsule acadienne: 506-735-0604
506-727-0186
Miramichi area:
Carleton County area:
• Miramichi Regional Multicultural
• Multicultural Association of Carleton Association:
County: 506-773-5272
506-392-6011 www.miramichimulticultural.com
www.maccnb.ca

New Brunswick Temporary foreign workers Employee guide 13


Moncton area: Settling in New Brunswick
• Centre d’accueil et d’accompagnement If you have questions about settling in
francophone des immigrants du Sud- New Brunswick, settlement agencies or
Est du Nouveau-Brunswick (CAFI) : other settlement-related questions:
506-382-7494
www.caiimm.org • Population Growth Division
• Multicultural Association of the Greater Deparatment of Post-Secondary
Moncton Area: Education, Training and Labour
506-858-9659 506-453-2491
www.magmamoncton.com www.gnb.ca/immigration

Restigouche County
• Association Multiculturelle du
Restigouche:
506-789-7747

Saint John area:


• PRUDE (Pride, Race, Unity, Dignity,
Education) in Saint John:
506-634-3088
www.prude.ca

• Saint John Multicultural and


Newcomers Resource Centre:
506-642-4242
www.sjmnrc.ca

• Saint John YMCA-YWCA:


506-646-2389
www.saintjohny.com

14 New Brunswick Temporary foreign workers Employee guide


New Brunswick Provincial Nominee Program:
The New Brunswick Provincial Nominee Program (PNP) can help temporary foreign
workers and their families make New Brunswick their permanent home.

Making New Brunswick Applications that meet the PNP


eligibility criteria may be approved as
a permanent home
provincial nominees. Permanent resident
The PNP, operated by the Government applications will be submitted to a
of New Brunswick in conjunction with Canadian visa post by the PNP officer.
Citizenship and Immigration Canada,
helps to fast-track the immigration Citizenship and Immigration Canada
process for qualified foreign workers in will screen the file for inaccuracies and
targeted occupations. arrange for health, criminal and security
checks, following the approval of an
If an individual would like to live and application. If these checks are passed,
work in New Brunswick permanently, the applicant will receive his or her
and his or her New Brunswick employer permanent residence status.
has offered permanent, full-time
employment, he or she can speak with Citizenship and Immigration Canada
his or her employer about applying to will make the final decision on whether
the PNP. To apply, follow the following the individual qualifies for a permanent
steps: resident visa.

• visit www.gnb.ca/immigration to For more information about PNP:


review eligibility criteria and determine
the appropriate PNP program to which • Population Growth Division
to apply; Department of Post-Secondary
• download and complete the PNP Education, Training and Labour
application forms and gather all www.gnb.ca/immigration
supporting documentation; and
• mail the complete application to the
following address: Immigrating to New Brunswick
• Population Growth Division If you have questions about working
Department of Post-Secondary in New Brunswick, the PNP or other
Education, Training and Labour immigration-related questions,:
P.O. Box 6000
Fredericton, NB • Population Growth Division
E3B 5H1 Department of Post-Secondary
Canada Education, Training and Labour
506-453-3981
www.gnb.ca/immigration
e-mail: immigration@gnb.ca

New Brunswick Temporary foreign workers Employee guide 15


First day checklist for Taking time off:
☐ do I get paid vacation time or is my
temporary foreign workers: vacation pay deducted from my pay
cheque over the year?
Review your work permit for validity and
accuracy – double check employer name, ☐ how is my vacation time/pay
location of employment, occupation, calculated?
employee name and date of birth. ☐ what happens if I am sick? Whom do I
contact? What is my responsibility?
My workday: ☐ do I get paid sick days?
☐ what are my daily hours? ☐ am I allowed to schedule unpaid time
☐ what are my regular workdays? off?
☐ should I be at work earlier than the
start of the shift? How much time is Health and safety questions:
appropriate? ☐ what are the risks and dangers of my
☐ how long is my lunch break? job?
☐ is my lunch break paid? ☐ what other hazards should I know
about my workplace?
☐ do I get any other breaks? Coffee
breaks? ☐ when will I receive job training?
☐ how many hours do I have to work ☐ is there any health and safety
weekly before I am eligible for information available for me?
overtime? ☐ are there health and safety meetings?
☐ how much overtime is required? ☐ where are the first aid kits and fire
☐ what is my overtime rate? extinguishers located?
☐ will my employer provide ☐ what do I do if there is a fire or other
transportation to and from work? emergency?
☐ whom do I see if I get hurt at work?
Pay and benefits: ☐ what are my health and safety
☐ how will I receive my pay? responsibilities?
☐ how often will I be paid? ☐ what are my employer’s health and
☐ do I receive health benefits, a pension safety responsibilities?
or union membership? ☐ with whom should I talk if I have a
☐ how much will these benefits cost? health and safety question?
☐ will someone review the deductions
from my pay cheque with me?
☐ will I be paid for travel to and from
work?
☐ will I be paid a bonus? What do I have
to do to earn it? How much will it be?

16 New Brunswick Temporary foreign workers Employee guide


Resources:
New Brunswick
• Employment Standards: • Service New Brunswick:
Department Post-Secondary Education, 1-888-762-8600 (toll-free, within North
Training and Labour America); 506-684-7901 (outside North
1-888-452-2687 (toll-free); America)
506-453-2725 Hours of operation: Monday to Friday,
www.gnb.ca/labour 8:30 a.m. to 8 p.m., Saturday, 9 a.m. to 1
p.m., Atlantic time
• New Brunswick Human Rights www.snb.ca
Commission:
1-888-471-2233 (toll-free); 506-453-2301 • WorkSafeNB:
www.gnb.ca/hrc-cdp 1-800-222-9775 (toll-free);
506-632-2200
• New Brunswick medicare card (public e-mail: webmaster@ws-ts.nb.ca
health insurance):
www.gnb.ca/medicare Canada
• Citizenship and Immigration Canada:
• Population Growth Division 1-888-242-2100 (toll-free)
Department of Post-secondary www.cic.gc.ca
Education, Training and Labour:
506-453-3981 • Service Canada (Employment Insurance
www.gnb.ca/population Program):
1-800-206-7218 (toll-free)
• New Brunswick Provincial Nominee www.servicecanada.gc.ca/eng/ei/
Program: types/special.shtml
www.gnb.ca/immigration
• Human Resources and Skills
Development Canada:
www.hrsdc.gc.ca/en/workplaceskills/
foreign_workers/index.shtml

New Brunswick Temporary foreign workers Employee guide 17

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