EVIDENCE PLAN

COMPETENCY STANDARD HOUSEKEEPING NC II

UNIT OF COMPETENCY LAUNDRY LINEN AND GUEST CLOTHES

Ways in which evidence will be collected:

Written Exam

Oral Questioning

Demonstration
[tick the column]

The evidence must show that the trainee …

Identifies the role of an on-premise laundry according to enterprise policy 

Picks up guest clothes in accordance with enterprise policy 

Picks up in-house items in accordance with enterprise policy 

Correctly sorts and counts items according to cleaning process required and 

urgency of the item
Checks items for laundering for stains and are treated using the correct process 

Selects laundry methods in accordance with textile labeling codes and based on

fiber and fabric, dye fastness, degree of spoilage and washing instructions
Operates laundry equipment in accordance with manufacturer’s instructions 
Records any damage arising from the laundering process and appropriate person(s) 

is/are notified in accordance with enterprise procedures
Uses cleaning agents and chemicals in accordance with manufacturer’s instructions 

and specific laundry equipment
Checks items after the laundering process to ensure quality cleaning 
Correctly completes pressing and finishing processes in accordance with textile

characteristics and client requirements
Performs post cleaning laundry activity in accordance with enterprise policy 
Checks results of cleaning and appropriate additional action is taken. 
Processes internal record and billing instructions in accordance with enterprise 
procedures
Produces necessary internal laundry reports 
Delivers guest clothes in accordance with enterprise policy 
Delivers in-house items in accordance with enterprise policy 
Demonstrates ability to correctly identify the process required for different types

of laundry
Demonstrates ability to operate laundry equipment safely 
Demonstrates ability to complete the full laundering process 
Prepared by: Date
 DEMONSTRATION

Trainee’s Name: ALMA L. MATIAS

Trainer’s Name: VIVIAN V. VILLACORTES
Unit of competency: LAUNDRY LINEN AND GUEST CLOTHES
Qualification: HOUSEKEEPING NC II
Date of assessment:
Time of assessment:
Instructions for demonstration

DEMONSTRATES ABILITY TO COMPLETE THE FULL LAUNDERING PROCESS

Materials, Tools, Equipment/Testing Devices and PPE

 Washers , Dryers
 Irons, Steam pressers
 Sorting baskets and shelves, Hangers
 Dry cleaning machine
 Labeler
OBSERVATION ✓ to show if evidence is demonstrated
During the demonstration of skills, did the trainee.. Yes No N/A
✓ Prepare PPE, sanitizing agent and laundering
materials for laundering equipment. and identify
the laundering process.
✓ Prepare the laundry equipment.
✓ Demonstrate how to properly use laundry
equipment.
✓ Identify correct and proper laundering materials
✓ Identify correct laundering methods and
procedures for specific task.
✓ Demonstrate proper and correct laundering
methods and procedures.
✓ Demonstrates ability to correctly identify the
process required for different types of
laundry
✓ Demonstrates ability to operate laundry
equipment safely
✓ Demonstrates ability to complete the full
laundering process

The trainee demonstration was:

Satisfactory  Not Satisfactory 

 SATISFACTORY
QUESTIONS TO PROBE THE TRAINEE’S UNDERPINNING KNOWLEDGE
RESPONSE

The trainee should answer the following questions: Yes No

Extension/Reflection Questions
1. What are the different kinds of laundering materials for laundering  
equipment?
2. What are the two MOST common types of cleaning tools?  
3. What are four main types of chemical cleaning agents?  
Safety Questions
4. What are the different kinds of personal protective equipment?  
5. What are the different kinds of hazards in handling on-premise laundering  
equipment?
6. What does a sanitizing agent mean?  
Contingency questions
7. What are the three categories of laundering methods and procedures?  
8. What is mechanical cleaning or Clean – In – Place (CIP)?  
9. What are the two other types of cleaning methods?  
Infrequent Events
10. What are the three DONT’S during handling laundering equipment?  
11. What are the four types of premises equipment?  
12. Aside from PPE, what are the four preparations prior operating premises  
equipment?
Rules and Regulations
13. What are the three common types of chemical sanitizer?  
14. Why test strips for chemical sanitizers are required by health department  
regulations?
15. How to clean and sanitize in a three compartment sink?  
The trainee underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee overall performance was:

Satisfactory  Not Satisfactory 

Trainee Signature: Date:

Trainer Signature: Date:

Acceptable answers are:

1. A. Cleaning Rags
B. Spray Bottles
C. Buckets
D. Sponge and Scrubbing Pad
E. Degreaser
F. Detergent
G. Sanitizing Agent
H. Disinfectants
I. Sterilants
2. A. Brushes
B. Pads
3. A. Detergent
B. Sanitizing Agent
C. Disinfectants
D. Sterilants
4. A. Hair Restraint
B. Mask
C. Gloves
D. Safety Shoes
E. Safety Glasses
5. A. Finger Cuts
B. Amputations
C. Electrocution
D. Hand Injury
E. Lacerations
F. Fracture
G. Crushed Fingers
H. Bruises
I. Trapped Limbs
J. Serious injury to your hands and arms
K. Sometimes Death

6. Sanitizing agent is a chemical that lowers germ numbers to a safe level.

7. 1. Mechanical Cleaning or Clean-In-Place (CIP)

2. Clean-Out-Place (COP)
3. Manual Cleaning
 8. Requires no disassembly or partial disassembly. When cleaning lines in process
equipment using Cleaning in Place, the correct fluid velocity must be achieved to
obtain good cleaning properties. This method is an automated cleaning system
generally used in conjunction with permanent welded pipeline systems. In C.I.P.
cleaning, fluid turbulence in pipelines is considered to be the major source of
energy required for soil removal
9. 1. Removal of Gross Cleaning Particles
2. Application of Cleaning Compounds
10.1. Do not reach into any part of a machine when it is operating in order to
add, guide, or adjust cleaning.
2. Do not clean any blades or attachments while the machine is running.
3. Do not operate any equipment without proper instruction and training.
11.1. Dough Mixer
2. Blender
3. Cleaning Slicer
4. Cleaning Grinder
12.1. Read manufacturer’s directions and safety precautions in operations manual.
2. Use a cart or trolley to lift or move heavy items.
3. Follow the manufacturer’s instructions to install attachments.
4. Make sure all guards are in place before using the equipment.
13.1. Chlorine-based (available chlorine as hypochlorite)
2. Quaternary ammonia (QA)
3. Iodine-based (available iodine)
14. Because test strips tell you if the chemical sanitizing solution is the required
concentration.A test kit or other device that accurately measures the
concentration in parts per million (mg/L) of the sanitizing solution shall be
available and used.

15.A. . Scrape
B. Wash
C. Rinse
D. Sanitize
E. Air-Dry the Items

Trainer Signature:
RECORDING SHEET FOR ORAL QUESTIONING / INTERVIEW

Trainee’s Name: ALMA L. MATIAS

Unit of Competency: LAUNDRY LINEN AND GUEST CLOTHES
Qualification: HOUSEKEEPING NC II
Satisfactory response
Oral/Interview Questions
Yes No
1. What is the standard operating procedure in
laundering and storing linen and guest clothes?
 

2. How do you laundry linen and guest clothes?

 

3. What is laundering?
 

The trainee’s underpinning knowledge was:

Satisfactory  Not satisfactory 

Trainee Signature: Date:

Trainer Signature: Date:

Acceptable Answers are:

 1. Label it clearly and store in cleaning chemical locker and away from cleaning.

2. ALWAYS THINK SAFE

3. Is the process of reducing microbiological contamination to a level that is

acceptable to local health regulations.

Trainer Signature: Date:

WRITTEN TEST:

Direction: Read the following statement carefully. Question no. 1 is an essay, write your
answer at the back of the test paper. The rest of the questions, circle the best answer
to each question.

1. How to laundry the linen and guest clothes? Explain.

2. What are you going to do prior operating the premises equipment?

a) Inspect if equipment is working properly
b) Check electrical wiring is safe
c) Check if guard is in correct location
d) All of the above

3. What are the PPE’s to be use in cleaning premises equipment?

a) Shoe cover
b) Google
c) Goggles
d) Hard hat

4. Are there any hazards in using premises equipment?

a) Yes
b) No

5. What does OPL stand for?

a.) OPERATION PLAN LAUNDRY
b.) ON-PREMIS LAUNDRY

6. What part of your body that hazardous substance can affect you when not
handle properly?
a) Whole body
b) Eyes
c) Skin
d) All of the above
7. What is the final sanitizing rinse temperature for washing machine?
a) 82C
b) 65C
c) 75C
d) 70C

a) Detergents can kill germs.

b) True
c) False

8. Sanitizers can remove grease and dirt.

a) True
b) False

9. All these are principles in laundering except.

a) Collection
b) Folding
c) Sorting
d) Transportation

10. All these are materials use for laundering except

a) Bleaches
b) Detergents
c) Softeners
d) Sweepers
ANSWER KEY:

1. Collect, Sort from whites and colored, Rinse and wash, Dry, Fold and Deliver..

2. D

3. D

4. C

5. A

6. A

7. D

8. A

9. D

10. D