Professional Documents
Culture Documents
PROJECT REPORT
ON
BY
MAYUR POKAR
(BATCH 2019-2021)
1
2
ACKNOWLEDGEMENT
“It is not possible to prepare a project report without the assistance and encouragement of other
people. This one is certainly no exception.”
First of all I would like to thank Savitribai Phule Pune University for providing me the
opportunity to undertake this project. I would also like to thank our Director Dr. Meghana
Bhilare mam & MBA HOD Dr. Tejashri Talla mam for the guidance provided by him from
time to time. No doubt that his contributions for the successive completion of this project played
a vital role.
I am extremely thankful and pay my gratitude to my project guide MR. ABHIJEET PATIL,
Asst. Prof. for his valuable guidance and support on completion of this project in her presence.
I would like to thank all the other staff members from DR. D.Y.PATIL INSTITUTE OF
MANAGEMENT AND RESEARCH who have directly or indirectly helped me throughout
this project.
Signature:
Date:
3
DECLARATION
LIMITED,NASHIK ”
I have completed this project under the guidance of Asst. Prof. MR. ABHIJEET PATIL
and that no part of this information has been used for any other assignment but for the partial
fulfillment of the MBA course that I am pursuing at Dr.D.Y.Patil Institute of Management and
Research.
I have prepared this report with my own efforts and I have gathered all the relevant
information personally.
Signature
Mr. Mayur Pokar
Date:
4
INDEX
PAGE NO.
SR. NO CHAPTER TITLE
1. INTRODUCTION 10
1.1 Introduction to the topic 11
1.2 Objectives of the topic 15
5 FINDINGS CONCLUSION 51
7 BIBLIOGRAPHY 55
8 ANNEXURE 57
5
FIGURE INDEX
PAGE NO.
SR. NO CHAPTER TITLE
1 logo of the company 26
2 Organizational structure 29
3 Hari anand 30
4 Hari Krishna 3 30
5 Hari kiran 31
6 Hari sanskruti 32
7 Hari gokuldham 33
8 Hari om 2 33
9 Hari akruti 34
6
TABLE AND GRAPH INDEX
7
Sr Topic Page
n number
o
For collection of data I preferred both primary and secondary types data.
As it was Covid situation so cold calling was the best approach used to contact customer.
I also saw the difficulty faced by customer as coming to site was a issue and also those
who were interested they faced loan problems as due to covid there payment slips became
weak.
But as challenges faced by customer in covid due to living in group housing societies,
they were now accepting individual homes like row houses or to live in limited units
society and also preferring privacy between to neighbouring units.
So overall it was quite good experience for me to learn different selling techniques and to
work in Nashik’s best real estate firm.
9
CHAPTER NO- 1
INTRODUCTION
10
CHAPTER 1 : INTRODUCTION
Sales promotion offers a direct inducement to act by providing extra worth over and above
what is built into the product at its normal price. These temporary inducements are offered
usually at a time and place where the buying decision is made. Not only are sales promotions
very common in the current competitive market conditions, they are increasing at a fast
pace. These promotions are direct inducements.
Sales promotion is the process of persuading a potential customer to buy the product. Sales
promotion is designed to be used as a short-term tactic to boost sales – it is rarely suitable
as a method of building long-term customer loyalty. Some sales promotions are aimed at
consumers.
Those marketing activities, other than personal selling, advertising, and publicity that
stimulate consumer purchasing and dealing effectiveness, such as shows, displays and
exhibitions, demonstrations and various non-recurrent efforts not in the ordinary routine is
known as sales promotion.
11
Sales promotion strategies:
Sales promotion strategies can be divided into three broad types. These are –
Pull Strategy – The pull strategy attempts to get the customers to ‘pull’ the products
from the company. It involves making use of marketing communication and initiatives like
seasonal discounts, financial schemes, etc.
Push Strategy – The push strategy attempts to push the product away from the company
to the customers. It involves convincing the intermediary channels to push the product from
the distribution channels to the final consumers using promotional and personal selling
efforts. This strategy involves making use of tactics developed especially for resellers,
merchants, dealers, distributors, and agents.
Hybrid Strategy – A hybrid sales promotion strategy makes use of both the pull and
push strategy to sell the product with the least resistance possible. It involves attracting the
customers using special coupons and also providing incentives to the merchants to sell the
brand’s products.
12
Importance of sales promotion:
Spread information: The first function sales promotion is to spread the important information
about the availability, characteristics and uses of a particular product. Spreading the information
about the product helps to do the marketing activities easily. It is important to provide the
information about the product in the market.
Stimulates demand: Sales promotion helps in stimulating the demand for the product in the
market. Sales promotion activities are designed to create interest in new products and to persuade
people to buy them.
Customer satisfaction: Sales promotion helps in satisfying the customers. In the promotion of
selling activities, the new product is available in the market. The consumer has the desire to have
the new product. If they consume a new product , they will have satisfy in it. The new product in
the market provides satisfaction to the customer.
Performance appraisal or marketing control: Sales promotion helps in marketing control too.
It is important to have market control about the performance of the situation of the market.
Performance in the market helps to raise the condition of the market which is approved by the
customer.
13
KARDA CONSTRUCTIONS:
The Karda group is well established Nashik based group having its presence in the construction
industry for more than two decades. The group was founded by our promoter Mr. Naresh
Karda in year 1994. In the year following its inception the group concentrated on developing
affordable housing in the residential segment and from year 2001 onwards, the group diversified
Under the sound leadership of its director Naresh Karda, the Karda Constructions group has
grown into a team of highly motivated and skilled professionals. Focused on upholding excellent
standards in design and construction, each of their projects are hallmarks of technical excellence
AWARDS:
“Best business icon” (by Maharashtra CM - Shri Devendra Fadnavis in April, 2014)
Hari Sankul is awarded for “Best Group Housing Project”(By Divya Marathi Landmark
Awards 2012)
The main customers of the company are the investors.
There are various Marketing Strategy adopted at Karda Constructions:
Cold calling
Promotions
Negotiation
Exhibitions
Banner-ads
Walk-in
Sponsorships
14
To Study the buying behavior pattern of customers towards the Karda Construction.
15
Highlighting the principles of marketing science, a systematic examination of the
marketing nature of the construction industry suggests a combination of Kotler’s product
classification system and Lovelock’s classification criteria, which reveals that
construction is neither a pure service nor pure goods; rather, it is a “major service with
accompanying minor goods.” Furthermore, a discussion on the users of the products and
the project-driven nature of this industry makes it necessary to consider industrial
marketing and project marketing as two inseparable references for construction
marketing. Therefore, a construction product can be considered as an IPS product
accompanied by specific characteristics. This complex nature justifies why construction
marketing is so backward. Due to this nature, certain research processes were suggested
for developing the basic knowledge of construction marketing. This scheme provides a
clear road to scholars for the development of tailored theories, strategies, and practices of
construction marketing. As an essential and fundamental part of construction marketing,
a strategic marketing planning framework was developed, which shows the scope of
construction marketing and its components. This reference framework shows that
construction companies are involved in three marketing working fields—project-based
marketing activities, RM, and marketing mix-related practices. They should plan for each
field and allocate adequate resources. This research provides a foundation that helps both
practitioners and researchers get a true and clear perception of the nature and scope of
construction marketing. The study also identifies the current research gaps in construction
marketing and suggests many research subjects in this field for researchers. It is hoped
that this study facilitates more studies to be conducted on this topic, resulting in greater
attention to construction marketing.
-(Review Article)
BY -Mahmood Mokhtariani,1 Mohammad Hassan Sebt,1 and Hamid Davoudpour2
16
Project scope is the part of project planning that involves determining and documenting
a list of specific project goals, deliverables, features, functions, tasks, deadlines and
ultimately costs. In other words, it is what needs to be achieved and the work that must be
done to deliver a project.
The research will help company to utilize their time efficiently on the most
effective strategies.
The research will also help the company to use the best selling technique to
optimize profits.
The research can help the company to target the right, most potential market.
The research will provide an opportunity for the company to explore, develop and
reach new markets.
“Research is a systematic, formal, rigorous and precise process employed to gain solutions to
problems or to discover and interpret new facts and relationships” – Waltz and Bansell
17
Research is the systematic investigation and study of materials and sources in order to establish
facts and reach new conclusions.
The process used to collect information and data for the purpose of making business decisions.
The methodology may include publication research , interviews, surveys and other research
techniques and could include both present and historical information.
WHAT IS RESEARCH?
RESEARCH METHODOLOGY
The term methodology refers to overall approaches and perspectives to the research
process as a whole and is concerned with the following main issues:
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Why you collected certain data?
A research methodology refers only to the various specific tools or ways data can be
collected and analysed, e.g. questionnaire, interview checklist, data analysis software etc.
A research project includes empirical research that is primary research data. The ways
that data can be gathered include:
TYPES OF DATA
PRIMARY DATA:
19
Primary data is original research data in its raw for, without any analysis or processing. This data
provides a wealth of information for researchers. Depending on the nature of the study, the
primary data may be provided along with reports and analysis so readers can look at it directly,
or it may be kept confidential. This data can contain results from empirical testing, transcripts of
For the preparation of this report, primary data was collected through a questionnaire.
SECONDARY DATA:
Secondary data is data collected by someone other than the user. Common sources of secondary
data for social sciences include censuses, organisational records and data collected through
qualitative research. Secondary data analysis saves time that would otherwise be spent collecting
For the preparation of this project report, secondary data was collected through websites of
TYPES OF RESEARCH
EXPLORATORY RESEARCH:
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Exploratory research is a research conducted for a problem that has not been studied more
clearly, intended to establish priorities, develop operational definitions and improve the final
research design.
Exploratory research helps determine the best research design, data-collection method and
selection of subjects. It should draw definitive conclusions only with extreme caution.
Exploratory research is carried out to understand a problem in depth and to gain insights using
DESCRIPTIVE RESEARCH:
Descriptive research is defined as a research method that describes the characteristics of the
This methodology focuses more on the “what” of the research subject rather than the “why” of
Descriptive research deals with everything that can be counted and studied: it is used to identify
Descriptive research is used to obtain information concerning the current status of the
SCALING METHODS-
CLOSE ENDED:
21
Close ended questions are defined as question types that ask respondents to choose from a
distinct set of pre-defined responses, such as “yes/no” or among a set multiple choice questions.
In a typical scenario, closed-ended questions are used to gather quantitative data from
respondents.
OPEN ENDED:
Open-ended questions are ones that require more than one word answers. The answers could
come in the form of a list, a few sentences or something longer such as a speech, paragraph or
essay.
22
Data collection Primary data:
Personal interview
Observation
Questionnaires
Secondary data:
Limitations are matters and occurrences that arise in a study which are out of the
23
researchers’ control. They limit the extensity to which a study can go, and sometimes affect the
end result and conclusions that can be drawn. Every study, no matter how well it is conducted
and constructed has limitations.
Time constraints
Lack of available and/or reliable data
Lack of prior research studies on the topic
Control limits
Derivations in the data
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CHAPTER NO- 2
25
CHAPTER 2: PROFILE OF THE ORGANISATION:
Corporate office : Saikripa Commercial Complex, Tilak road, Opp. Muktidham, Nashik
Road. Tel : 0253-2465436
Registered office : 2nd Floor, Gulmohar Status, Above Business Bank, Mahatma Nagar,
Nashik. Tel : 0253-2351090
Email : karda444@gmail.com
26
2.1 HISTORY OF THE ORGANIZATION:
Karda constructions has been instrumental in touching the lives and enriching the lifestyles
of more than 3500+ families over the last two decades in Nashik City.
Our company was incorporated as Karda Constructions Private Limited on September 17, 2007
as a Private Limited Company under the Companies Act ,1956.
Nashik being the home ground, Karda Constructions shares a bond with every Nashikite since
two decades. The venture has grown with the city while contributing to its grown proactively
with its ambitious projects and has left no stone unturned to make the end customer happy.
Karda provides everything ranging from a 1BHK flat to a Penthouse or from row houses to
palatial bungalows you name it. Every deal is as transparent as air and everything that is
promised is delivered end of the day. The referrals and repeat business generated from the
existing customers is enough to reinforce their sincerity and commitment.
KARDA CONSTRUCTION LTD ,issued its IPO on 16th March ,2018. Its IPO Price was 180
rupees per Equity share and face value was 10 rupees per share , aggregating up to 77.40 crore
Rupees. Now it is listed company on BSC and NSC.
27
VISION AND MISSION:
The focus to provide cost effective abodes with luxurious amenities for each market
segment with equal thought and dedication has brought Luxuries within the reach of
common man.
Everyone and everything that adds value to the brand is considered as an asset for Karda
Constructions and rewarded well whether they are designers, onsite engineers, customers,
consultants, or the labour which works while the project is on in order to create the home of your
dreams.
Karda Constructions is a recognized Brand in Nashik Road by now. Another salient feature
which identifies with our brand name is the term ‘Hari’. The names of most all of our sole
projects begin with ‘Hari’ as in ‘Hari Vihar’ or ‘Hari Sankul’. We believe it to be sacred for us as
well as our customers well being. After completion of so many ambitious projects in Nashik, we
now look forward for further expansion both vertical & horizontal. We wish to capture all the
markets and along with all their respective market segments available yet to be explored by us
for real estate development. We are bound to serve all the segments.
VISION:
We wish to serve all the segments to Meet up the market gap in Nashik & increase our
market share.
MISSION:
Innovating ways and means for better performance of men and machinery.
Creating projects based on the latest market trends with respect to the targeted segments.
Ensuring timely delivery of projects.
Achieving scalability in order to provide more dreamhomes.
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2.2 ORGANIZATION STRUCTURE:
Supported staff:
29
1: Our completed projects:
30
Fig no 5: Hari kiran
31
Kharjul mala, Opp.Nisarg Lawns, Near Railway Station, Nashik (East)
Near Rajrajeshwari, Old Saikheda Road, Jail Road , Nashik Road, Nashik
32
Fig no 7: Hari gokuldham
Near Hari Om Phase l, Behind Guru Gobind Singh College, Indira Nagar,Nashik
Fig no 8: Hari om 2
Opp.Sagar Sweets,Dwarka,Nashik
CONCEPTUAL BACKGROUND /
ACTUAL
34
WORKING RELATED TO TOPIC
35
CHAPTER 3:
Sales promotion is a marketing strategy where the product is promoted using short-term
attractive initiatives to stimulate its demand and increase its sales.
Sales promotion means any steps that are taken for the purpose of obtaining or increasing sales.
Money off coupons – customers receive coupons, or cut coupons out of newspapers or a
products packaging that enables them to buy the product next time at a reduced price
Competitions – buying the product will allow the customer to take part in a chance to win a
prize
Point of sale materials – e.g. posters, display stands – ways of presenting the product in its best
way or show the customer that the product is there.
Loyalty cards – e.g. Nectar and Air Miles; where customers earn points for buying certain
goods or shopping at certain retailers – that can later be exchanged for money, goods or other
offers.
36
Tools of sales promotion:
3. Premiums – In this method, a purchaser is offered another product free of cost or at less than
its actual cost. Premium as a promotional tool is used for various purposes like to introduce a
new product, to attract new customers, to improve off season sale, to discourage competitions,
etc.
5. Fairs and Exhibitions – Display of goods in fairs and exhibitions also leads to sales
promotion. Now-a-days, fairs and exhibitions are held at national and international levels. In
such exhibitions, there is not only product promotion, but the industrialists also get some
innovative ideas which prompt them to develop their products for benefit of all.
6. Buying Allowance – It is a short-term device which is used to induce the middlemen for
promoting sales. In this method, the middleman gets buying allowance after purchase of goods
more than a fixed point. It is generally paid in cash. In few cases it is also deducted from the total
payment.
37
TYPES OF SALES PROMOTION:
FREE SAMPLES
Free samples refer to when customers are provided a sample of a product for free. A common
example is product samples given away free with magazines. An organization may use this form
of promotion as it can be effective in removing any monetary disincentive a customer may have
about purchasing and trailing a new product.
PREMIUM OFFERS
Premium offers refer to when a bonus second product offered to a customer for purchasing a
product. This bonus may be given to the customer for free or at a substantial discount. An
example of a premium offer could be giving customers free video games with the purchase of a
video game console. An organization may use this approach to promotion as it gives customers
extra incentive for purchasing a product.
LOYALTY PROGRAMS
Loyalty programs offer customers some form of bonus or reward for spending money at a
specific store. Examples of loyalty programs are rewards cards used by many supermarkets or
frequent flyer point systems offered by airlines. An organization may use this form of promotion
in order to create customer loyalty and drive customers to make repeat purchases.
CONTESTS
Contests refer to competitions held by organizations associated with their products. An example
of a contest could be a chocolate bar company offering the chance to win a ‘Free Bar’ inside the
wrappers of their products. An organization may use this form of promotion to offer additional
incentive for consumers to purchases their product over similar competitive products.
COUPONS
Coupons are vouchers that allow consumers to purchase products at a discounted price. A
common example of coupons would be discount vouchers distributed to fast food chains. An
organization may use this form of promotion to advertise a new product.
DISCOUNTS
Discounts refer to when products are temporarily offered at a lower price. Examples of a
discount would be clothing items marked at ‘15% off’ within a store. An organization may use
this form of promotion in order to increase sales and attract new customers.
38
REBATES
Rebates refer to systems that allow customers to obtain a refund of some of the purchase price.
An example of a rebate would be a company that offer a partial refund when customers mail in a
proof of their purchase. This is refereed to as a mail-in rebate. Rebates may also be offered
immediately at the time of purchase, this is an instant rebate.
An organization may use this form of promotion to capture consumers’ attention and offer an
incentive to purchase their product over similar competing products. Rebates are also
advantageous for organizations because in order to claim a rebate a customer needs to make an
application in which they provide personal details, this information can be used by the
organizations for research in consumer behavior.
39
1. Helps Create Awareness of New Products – Sales promotion is a highly effective
methods for exposing customers and business partners to new products and for moving
customers to take an action (e.g., sample a product).
2. Strengthens Customer Involvement and Loyalty – Sales promotion can be the primary
mechanism organizations use to interact with their customers and ultimately build a
stronger connection (e.g., offer customer rewards).
5. Helps Reduce Inventory – Sales promotion can be used to rapidly reduce inventory in
situations where product replacement is needed (e.g., products nearing expiration date;
clearing inventory to make room for new models).
1. May Condition Customers to Wait for Promotion – Repeated use of sales promotion
may condition customers to wait until a product promotion is available before making
their next purchase resulting in the marketer not maximizing a product’s revenue
potential (i.e., customer will not pay full price).
2. Can Lower Perception of the Brand – The overuse of some sales promotions may
condition customers to believe the lower price is the regular price, which may cause them
to not believe the product’s quality compares to similar competitors’ products that offer
less frequent or no price reductions.
3. Issues With Promotion Clutter – While in the same way an advertisement competes
with other ads for customers’ attention, promotional clutter may also be an issue with
sales promotions (e.g., excessive promotion sent by email, postal mail).
40
CHAPTER NO – 4
41
CHAPTER 4 :
DATA ANALYSIS AND DATA INTERPRETION
1 20-30 lakhs 40
2 30-40 lakhs 40
3 40-50 lakhs 15
4 Above 50 lakhs 5
20-30 lakhs
30-40 lakhs
40-50 lakhs
Above 50 lakhs
Interpretation:
According to the analysis, it is observed that the most of the customers prefer the prefer the price
range between 20-30 lakhs and 30-40 lakhs for purchasing an apartment.
42
Question 2: Customers are usually interested in what type of apartment?
1 Studio apartment 1
2 Economy apartment 30
3 Duplex apartment 20
5 Luxuries apartment 4
Studio apartment
Economy apartment
Duplex apartment
Semi luxuries apartment
Luxuries apartment
Interpretation:
According to the analysis, it is observed that the most preference or interest in apartment is given
to semi luxurious apartment.
50
50
40
0
College road Nashik road Panchvati Ashoka Marg Others
Interpretation:
According to the analysis, it is observed that the customer’s most interested locations are college
road.
rich class
lower class
0 20 40 60 80 100
Interpretation:
According to the analysis, it is observed that the main target audience are middle class
customers.
Sr no Options Percentage
1 Television 15
45
2 Radio 30
3 National magazines 5
4 Local newspapers 50
Local newspapers 50
National magzines 5
Television 15
0 20 40 60
Interpretation:
According to the analysis, it is observed that the promotions used to promote sale of properties is
done by local newspapers.
Question 6: What according to your selling experience is companies unique selling point?
Sr no Options Percentage
1 Price 60
2 Location 25
46
3 Layout 0
4 Amenities 15
50
40
20 15
10
0
0
Price Location Layout Amenities
Interpretation:
According to the analysis, it is observed that the unique selling point of the company is price.
Marketing strategies
Negotiations 10
Banner-ads 35
Marketing strategies
Promotions 35
Cold calling 20
0 10 20 30 40
Interpretation:
According to the analysis, it is observed that the most usage of marketing strategies in the
company is promotions and banner-ads.
Question 8: In the above question which are the most effective strategies? (Rank from 1to 5)
48
5 Banner-ads 5
5
5
4
4
3
3
2
2
1
1
0
Cold calling Promotions Exhibitions Negotiations Banner-ads
Interpretation:
From above ranking it is observed that the most effective strategies is banner ads and
promotions.
Sr no Options Percentage
1 Pricing 50
2 Marketing using cold calling 5
3 Amenities 20
49
4 Location 15
5 Promotion 10
Sustain in competition
60
50
40
30
Sustain in competition
20
10
0
Pricing Marketing Amenities Location Promotion
using cold
calling
Interpretation:
According to the analysis, it is observed that the mostly company adopts pricing and amenities
marketing strategies to sustain in competition.
50
CHAPTER NO – 5
51
CHAPTER 5: CONCLUSION AND FINDINGS:
FINDINGS-
It is found that the most of the customers prefer price range between 20-30 lakhs and 30-
40 lakhs for purchasing an apartment.
It is found that the main target audiences are Middle class customers & it is found that the
most preference or interest in apartment is given to semi luxurious apartment.
It is found that the customer’s most interested locations are Gangapur road and Nashik
road &it is observed that the main target audience are Middle class customers.
It is observed that the unique selling point of the company is price and location & it is
observed that the most effective strategy is banner ads and promotions.
It is observed that the mostly company adopts pricing and amenities marketing strategies
to sustain in competition & it is observed that the promotions used to promote sale of
properties is done by local newspapers.
CONCLUSION-
The data gathered from the survey was further analysed. It suggests,
52
CHAPTER NO – 6
SUGGESTION
53
CHAPTER 6: SUGGESTION
A marketing strategy like cold calling should be given at most importance as it helps in
increasing the sales of the product. Cold calling is the important strategy for the company
because with the help of this strategy there is an increase in sales of the product.
The company should advertise themselves on social media e.g. Facebook, linked in,
twitter.
The company should appoint skilled and well trained employees who will promote their
company through telephone as it is a quick and the data collected will be authenticate and
will also create good relations with the clients.
They must clearly discuss with company about the policies they are not satisfied with.
They must also make suggestions to the company in the required field which has scope
for improvement.
Marketing strategies like Exhibitions, Negotiations, Banner ads, Promotions helps in
increasing the sales of the company.
The company should provide the training for the product so that it will not hamper the
sale and also the client interest in the product, thus appropriate training should be
provided because good knowledge of products helps in increasing sled and thus the profit
margin of the company.
54
BIBLIOGRAPHY
55
BIBLIOGRAPGY:
Websites:
http://www.slideshare.net
http://www.wikipedia.in
http://linkedin.com
http://scribd.com
http://googleweblight.com/marketingstrategyquestionnaire
Books:
Marketing Management- R. Mittal.
Kotler on Marketing- Philip Kotler
56
ANNEXURE
57
Anexxure
Questionnaire:
Name of the employee:
Designation:
Duration of the job:
Contact no:
58
4. Who is your target audience ?
Lower class (Income below 10 lakhs p.a)
Middle class (Income up to 10 lakhs p.a)
Rich class (Income above 10 lakhs p.a)
59
8. In the above question which are the most effective strategies (Rank
from 1 to 5) ?
Cold calling
Promotions
Exhibitions
Negotiations
Banner ads
60