JOB DESCRIPTION (Version 1.

2)

Job Title: Counsellor

Location: Delhi
Work Timings: 8.5 hours daily. Monday – Saturday

Position Objective:
To seek out potential clients by examining client records, conducting interviews and
administering aptitude and achievement tests to gather information that assists them in
helping clients with their queries to turn them into admissions.

Roles and Responsibilities:

 Handling enquiries and leads generated through various sources viz. webinars, seminars,
online campaigns, data base etc.
 Handling online academic & career counselling for prospective learners and their parents
through telephone, video calls and other mediums.
 Handling admission test and interview.
 Responsible for handholding prospective students and guiding them through the entire
admission process.
 Responsible for getting online admission form filled and collecting soft copies of relevant
documents.
 Responsible for collecting initial admission amount.
 Handling MIS system and sharing reports on time.
 Responsible for achieving individual admission targets.
 Responsible for achieving agreed conversion rate from enquiry to admissions.
 Responsible for monthly, quarterly and annual student admission budgets.

 Minimum 8 years of experience in counselling profile.

Relevant Experience Range
(In Years):  Education and Training Industry preferred.

Knowledge & Skills  Effective communication skills, listening skills, sales skills,
and pleasing personality.
 Sales orientation, Computer Skills, Telephone etiquettes and
result oriented attitude

The above role description is an indicative expectation of the performance, any additional tasks /
accountability may be combined or modified to ensure achievement of role objectives.

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