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Service Features & Procedures

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Product Overview

▪ Partnership with BiyaheKo offers Online Travel and Tours Booking Service for Domestic &
International Air Tickets, Ferries, Buses, Hotels & Tour Packages.

▪ Enables streamlined Business Process and helps achieve growth in Sales and Revenues.

▪ Competitive Pricing for online travel and tour booking services.

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Website User Guideline

▪ Maintain the confidentiality of your BiyaheKo account by restricting access to your computer.
▪ You are solely responsible for all activities that occur on your BiyaheKo account.

▪ You must ensure that all the information you enter in the website: www.biyaheko.com are
accurate and valid.
▪ You must follow the Terms and Conditions set by the suppliers.
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Products & Services

Airline Ticketing Hotel Bookings Holiday & Tour Packages Bus Booking Ferry Booking

Domestic International Local International Local International Per Way Round Trip Per Way

Per Way Round Trip

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Commissions & Rates

Service Branch Commission BiyaheKo Service Fee

Airline Ticketing
Local P150 per person (per way) P40 per person (per way)
International P500 per person (per way) P150 per person (per way or round trip)
Hotel Booking
Local P200 per room (per night) P150 per person (per night)
International P200 per room (per night) P150 per person (per night)
Holiday & Tour Packages
Local & International Usually from P100 to P200
Undisclosed
(depends with BiyaheKo)
Bus Booking P100 per person (per way) P30 per person (per way)
Ferry Booking P100 per person (per way) P30 per person (per way)
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Assisted Booking
▪ Please note that services such as Hotel & Tour Packages, Bus Bookings & Ferry Bookings are
done through Assisted Booking.

Click “CBR Request”

to request for
Assisted Booking.
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Assisted Booking

▪ Select the Type of Product

▪ Fill-in the Terminal ID

in “Requested By” field.

▪ Enter branch’s contact number

▪ Upload screenshots of necessary

documents and click “Submit”

▪ Wait for the Alert Message*

*Please note that BiyaheKo recommends the

use of Call Back Request (CBR) for all Assisted
Bookings, concerns and follow-ups.
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Load Wallet Request

▪ Use Customer Support Tab.

▪ Click “Submit a request” to proceed.

▪ Fill-in necessary information.

– Registered Email Address
– Subject: Terminal ID (space) BiyaheKo Load Wallet
(space) Amount
Example: CASAJ058682578 BiyaheKo Load P20,000.00
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ExpressPay Load Wallet Schedule

Mondays to Fridays
▪ 8:30 AM to 5:30 PM

Cut Off
▪ 12:00 NN (processing of request until1:00 PM)
▪ 4:00 PM (processing of request until 5:00 PM)
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Log In Process

▪ Fill-in the necessary information.

▪ Click “Log In”.
▪ The system will automatically direct
the user to BiyaheKo Homepage.
▪ Enter all required “Log In” details
correctly.
▪ Do not use special character for the
Password.
▪ BiyaheKo system requires to change
their password every 60 days.
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Earnings Potential – Airline Ticketing

ASSUMPTION – You sell 30 domestic and 5 international
airline tickets per month:

Fixed Commission
Domestic International
P300.00 per person P1,000.00 per person
(round trip) (round trip)

▪ 30 tickets sold per month x P300.00 = P9,000.00 per month

▪ 5 tickets sold per month x P1, 000.00 = P5,000.00 per month

▪ Your Potential Income = P14,000.00 per month*

***Please note that the commission for airline ticketing is included already in the price.
Commissions will be credited manually.
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A. Airline Ticketing – Transaction Procedures

▪ To book for flights, go to Airline Tab and select Domestic or International.
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A. Airline Ticketing – Transaction Procedures

▪ The system will display “Booking search for Domestic Flight” panel.
▪ Enter all required details correctly.
▪ Combination of Senior Citizen and Adult or Child or Infant is not allowed on the system and
Senior Citizen booking should be booked separately.
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A.1 Airline Ticketing (Domestic) – Transaction Procedures

Choose One-Way or Round Trip

Fill-In Necessary Fields

Click “Search”
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A.1 Airline Ticketing (Domestic) – Transaction Procedures (One-Way)

Summary of Booking Details

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A.I Airline Ticketing (Domestic) – Transaction Procedures (Round Trip)

Summary of Booking Details

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A.1 Airline Ticketing (Domestic) – Passenger & Booking Details

▪ Fill-in your birthday using this format: YYYY-MM-DD

▪ Please note that only 7 kilos hand carry baggage is included on the rate shown in “Searching Page.”

▪ Kindly use Baggage Tab for rates of additional check-in baggage.

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A.1 Airline Ticketing (Domestic) – Passenger & Booking Details (One-Way)

Booking confirmation lasts for 10 minutes

Please input passenger’s mobile number

This shows passenger’s “Journey Details”

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A.1 Airline Ticketing (Domestic) – Passenger & Booking Details (One-Way)

▪ Before finalizing a ticket booking,

a summary page will pop up.

▪ Please review all information of

passenger and trip details.

▪ Then click “Book” and wait for the

ticket to appear.
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Sample Domestic Airline Ticket

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A.2 Airline Ticketing (International) – Transaction Procedures (One-Way)

▪ The system will display the “Booking search for International Flight” panel.
▪ Enter all required details correctly.
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A.2 Airline Ticketing (International) – Transaction Procedures

Choose One-Way or Round Trip

Fill-In Necessary Fields

Click “Search”
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A.2 Airline Ticketing (International) – Transaction Procedures (One-Way)

Summary of Booking Details

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A.2 Airline Ticketing (International) – Transaction Procedures (Round Trip)

Summary of Booking Details

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A.2 Airline Ticketing (International) – Passenger & Booking Details

▪ Fill-in your birthday using this format: YYYY-MM-DD

▪ Please note that only 7 kilos hand carry baggage is included on the rate shown in
“Searching Page” for Low Cost Carrier.

▪ Kindly use Baggage Tab for rates of additional check-in baggage allowance.

▪ For Full Service Carrier check-in baggage, please note that this is already included on the
rate shown in the system.
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A.2 Airline Ticketing (International) – Passenger & Booking Details

Please input passenger’s mobile number

Fill-In Necessary Fields

Ensure all details are correct and click “Terms & Conditions” box &“Book” to proceed

This shows passenger’s “Journey Details”

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A.2 Airline Ticketing (International) – Passenger & Booking Details

▪ Please read the “DISCLAIMER” before clicking the "Continue Tab”.
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A.2 Airline Ticketing (International) – Passenger & Booking Details

▪ Before finalizing a ticket a booking, a

summary page will pop up.

▪ Please review all information of passenger

and trip details.

▪ Then click “Book” and wait for the ticket to

appear.
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Sample International Ticket

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Earnings Potential – Hotel Booking

ASSUMPTION – You have 5 local and 3 international hotel
bookings per transaction:

Fixed Commission
Local International
P60.00 per room P120.00 per room
(per night) (per night)

▪ P300.00 x 24 days = P7,200.00 per month

▪ P360.00 x 24 days = P8,640.00 per month

▪ Your Potential Income = P15,840.00 per month

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B. Hotel Bookings – Transaction Procedures

Click the “Hotel” Tab

to direct you on the
list of available hotels

List of available hotels

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B. Hotel Bookings – Transaction Procedures

Focus on the following details

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B. Hotel Bookings – Transaction Procedures

To book the room, just

click “Book Now” button.
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B. Hotel Bookings – Transaction Procedures

▪ The system will display the

following details.
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B. Hotel Bookings – Transaction Procedures

Focus on the following details

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B. Hotel Bookings – Transaction Procedures

Focus on the following details

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Sample Booking Confirmation

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Earnings Potential – Holiday & Tour Packages

ASSUMPTION – You have 2 customers availing holiday &
tour packages each:

Flexible Commission
P200.00 per passenger
(maximum amount on top of the net provided)

▪ P200.00 x 2 customers = P400.00

▪ P400.00 x 24 days = P9,000.00 (Potential Income per month)

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C. Holiday & Tours Package – Transaction Procedures

▪ This is done through Assisted Booking.
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Earnings Potential – Bus Booking

ASSUMPTION – You have 5 transport bus bookings per day:

Fixed Commission
Per Booking
P100.00 per person

▪ 5 transport bus bookings x P100.00 = P500.00 per day

▪ P500.00 x 24 days = P12,000.00 (Potential Income per month)

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D. Bus Booking – Transaction Procedures

▪ Bookings must be done at least three (3) days before the trip.

▪ Transaction fees are non-refundable.

▪ Cancellations and schedule change can only be entertained 24

hours before the bus trip schedule of departure. Cancellations
and re-bookings will no longer be accepted within the same day
of departure and will be considered sold.
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D. Bus Booking – Transaction Procedures

Fill-in necessary fields then click “Search”

Since Bus Booking is Assisted Booking, the response and

turn-around will depend on the Bus company
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D. Bus Booking – Transaction Procedures

Fill-in necessary fields then click “Search”

Ensure all details are correct

Click “On Request”

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Earnings Potential – Ferry Booking

ASSUMPTION – You have 3 ferry bookings per day:

Fixed Commission
Per Way
P100.00 per person
A domestic shipping
company based in Cebu
▪ 3 ferry bookings x P100.00 = P300.00 per day City and operates several
fast ferries in Visayas and
▪ P300.00 x 24 days = P7,200.00 (Potential Income per month)* Mindanao.

***Please note that the commission should be added in the price by the branch. Commission is
real time.
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E. Ferry Booking – Transaction Procedures

▪ Bookings must be done at least three (3) days before the

trip.

▪ Transaction fees are non-refundable.

▪ Cancellations and schedule change can only be

entertained 24 hours before the bus trip schedule of
departure. Cancellations and re-bookings will no
longer be accepted within the same day of departure
and will be considered sold.
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Summary of Earnings Potential for

BiyaheKo Service Potential Income

Airline Ticketing P14,000.00
Hotel Booking P15,840.00
Holiday & Tour Package P9,000.00
Bus Booking P12,000.00
Ferry Booking P7,200.00
Your Total Potential Income P58,040.00
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Account Statement

To review your “Account Statement”

click “CTRL PANEL” and choose
“ACCOUNTSTATEMENT”
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Account Statement
▪ Please always remember your Terminal ID. It serves as identification of your franchisor to
BiyaheKo Support Teams.

Sample Account Statement

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Thank you!