Domain Lead Status

Apps Tanaka-san Pending

CDN Tanaka-san Pending
BSS Tanaka-san Updated
CVIM Infra Fujiwara-san Updated
Core IMS Satish Pending
Core Packet Miura-san Updated
Core RCS Satish Pending
IR Tanaka-san Pending
RAN Sudhakar Pending
RCP Infra Elaine Updated

IP & SDN Elaine Approved

Transport Elaine Approved

ROS/OSS Vikas Pending

IT Platform Fujiwara-san Updated

To be
Security Fujiwara-san Updated added
Apps

CDN

BSS

CVIM
Infra

Core IMS

Core
Packet

Core RCS
IR
RAN

RCP Infra

IP & SDN

Transport

ROS/OSS

IT
Platform
Security
Domain RCP Infra
Domain Lead Elaine

Products Problems
Domain
(Please update) (Please update)
RCP Infra Compute Connectivity
Storage Performance
Network Device
Configuration Issue
Network Issue
General
Domain IP & SDN
Domain Lead Elaine

Products Problems
Domain
(Please update) (Please update)
IP & SDN Mobile Backhaul Router Connectivity
VDM Performance
EMS Device
Aggregation Switch Configuration Issue
Floor Switch Network Issue
TOR switch General
OOB switch
Edge switch
IP Backbone router
Domain Transport
Domain Lead Elaine

Products Problems
Domain
(Please update) (Please update)
Transport Mobile Backhaul Router Connectivity
VDM Performance
EMS Device
Aggregation Switch Configuration Issue
Floor Switch Network Issue
TOR switch General
OOB switch
Edge switch
IP Backbone router
Domain CVIM Infra
Domain Lead Fujiwara-san

Products Problems
Domain (Please update) (Please update)
CVIM Infra CVIM Connectivity
　 ESC Performance
　 Device
　 General
　
　
　
　
　
　
　
　
Domain Security
Domain Lead Fujiwara-san

Products Problems
Domain (Please update) (Please update)
Security ASA (Managed by CSM) Connectivity
　 FTD (Managed by FMC) Performance
　 CSM, FMC Device
　 ISE Configuration Issue
　 IDS Network Issue
　 StealthWatch General
　 IDM [Redhat]
　 LTM
　 AFM
　 ASM
　 APM
　 DNS
　 PEM
　 DSC
　 SG9700
　 NX
　 Splunk
　 Syslog
　 cyops
　 crowdstrike
　 flashpoint
　 exabeam
　 Grafana
　 anvilogic
　 NCM
　 Other
Domain IT Platform
Domain Lead Fujiwara-san

Products Problems
Domain (Please update) (Please update)
IT Platform SMTP Server Connectivity
　 SFTP Server Performance
　 Jump Server Device
　 VPN Server Configuration Issue
　 Network Issue
　 General
　
　
　
　
　
　
Domain Core Packet
Domain Lead Miura-san

Products Problems
Domain
(Please update) (Please update)
Core Packet MME Connectivity
SAEGW-C Performance
UPF Device
CGNAT Configuration Issue
CPNR (UE DNS) Network Issue
CIoT General
TWAG Costomer Complaint
DPI
Parental Control
ETWS NAT
CPNR (NS DNS)
CPNR (DR DNS)
CPNR (Infra)
CPNR (DHCP)
ETWS
WiFi NAT
AMF
SMF
NSSF
NRF
Domain Core RCS
Domain Lead Satish

Products
Domain Sub Domain
(Category)
Core RCS IMS Core AAA
IMS SDM ASBC
EMS CBAM
IR CFX (CSCF)
5GSA CMREPO
Messaging CSD (DRA, DEA)
IOT EIR
Misc NetAct EMS
Zabbix EMS
HLR
HSS
OneMNP
MRF
MSS
Natref
NetNumber
NLS
Ribbon DSI
Ribbon EMS
Ribbon GSX
Ribbon PSX
Ribbon SBC
Ribbon SGX
SDL
PGW_SDL
SPS Combo
SPS-OCS
SPS-PCRF
STP
TAS
Thales Spyder
Thales ULIS
ULIS NAT
vRouter
NLS NAT
IMPACT CSG
IMPACT DC
IMPACT SMP
HSM
MMTEL
NGIN
UDM
SCP
ZTS
AUCF
 Problems Sub-Category
(Subcategory) (Not Mandatory) Department
Connectivity Voice VMCORE
Performance SMS VMCORE
Device Data VMCORE
Configuration VMS VMCORE
General Coverage VMCORE
Customer Complaint CDR VMCORE
Software Infra VMCORE
Fraud VMCORE
Billing VMCORE
Capacity VMCORE
Alarm VMCORE
Hardware Issue VMCORE
Service Issue (Data, call, SMS) VMCORE
Mobile App VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
VMCORE
Mapping Details

Sub-Domain Product Vendor

IMS-SDM AAA Nokia
IMS Core ASBC Nokia
IMS Core CBAM Nokia
IMS Core CFX (CSCF) Nokia
IMS Core CMREPO Nokia
IMS Core CSD (DRA, DEA) Nokia
IMS-SDM EIR Nokia
EMS NetAct EMS Nokia
EMS Zabbix EMS Nokia
IMS-SDM HLR Nokia
IMS-SDM HSS Nokia
IMS-SDM OneMNP Nokia
IMS Core MRF Nokia
IMS Core MSS Nokia
IMS Core Natref Nokia
IMS Core NetNumber Nokia
IMS Core NLS Nokia
IMS Core Ribbon DSI Nokia
EMS Ribbon EMS Nokia
IMS Core Ribbon GSX Nokia
IMS Core Ribbon PSX Nokia
IMS Core Ribbon SBC Nokia
IMS Core Ribbon SGX Nokia
IMS-SDM SDL Nokia
IMS-SDM PGW_SDL Nokia
IMS Core SPS Combo Nokia
IMS Core SPS-OCS Nokia
IMS Core SPS-PCRF Nokia
IMS Core STP Nokia
IMS Core TAS Nokia
IMS Core Thales Spyder Nokia
IMS Core Thales ULIS Nokia
IMS Core ULIS NAT F5
IMS Core vRouter F5
IMS Core NLS NAT F5
IMS Core IMPACT CSG Nokia
IMS Core IMPACT DC Nokia
IMS Core IMPACT SMP Nokia
IMS-SDM HSM Nokia
IMS-SDM MMTEL Nokia
IR NGIN Nokia
5GSA UDM Nokia
5GSA SCP Nokia
5GSA ZTS Nokia
5GSA AUCF Nokia
Domain Core RCS
Domain Lead Satish

Products
Domain Sub Domain
(Please update)
Core RCS RCS Core IMC
RCS SDM RCS Voice
EMS RCS MSG
IR WRG
5GSA DSN
Messaging PNS
Misc WSG
SDC
MRF
SDC
PRX
mStore
CRDL
Swift
SCE Portal
CMS EMS
XMS EMS
Firewall
VMS
SMSC
MMS
SMSF
 Mapping Details
Problems Sub-Category
(Please update) (Not Mandatory) Dept Sub-Domain
Connectivity Voice VMCORE RCS Core
Performance SMS VMCORE RCS Core
Device Data VMCORE RCS Core
Configuration VMS VMCORE RCS Core
General Coverage VMCORE RCS Core
Customer Complaint CDR VMCORE RCS Core
Software Infra VMCORE RCS Core
Fraud VMCORE RCS Core
Billing VMCORE RCS Core
Capacity VMCORE RCS Core
Alarm VMCORE RCS SDM
Hardware Issue VMCORE RCS SDM
Service Issue (Data, call, SMS) VMCORE RCS SDM
Mobile App VMCORE RCS SDM
VMCORE RCS SDM
VMCORE EMS
VMCORE EMS
VMCORE RCS Core
VMCORE Messaging
VMCORE Messaging
VMCORE Messaging
VMCORE Messaging
Mapping Details

Product Vendor
IMC Mavenier
RCS Voice Mavenier
RCS MSG Mavenier
WRG Mavenier
DSN Mavenier
PNS Mavenier
WSG Mavenier
SDC Mavenier
MRF Mavenier
SDC Mavenier
PRX Mavenier
mStore Mavenier
CRDL Mavenier
Swift Mavenier
SCE Portal Mavenier
CMS EMS Mavenier
XMS EMS Mavenier
Firewall Mavenier
VMS Mavenier
SMSC Mavenier
MMS Mavenier
SMSF Mavenier
Domain RAN
Domain Lead Sudhakar

Products Problems
Domain
(Please update) (Please update)
RAN Macro Connectivity
IDSC Performance
ODSC Device
Femto Backhaul Failure
Midhaul Failure
Fronthaul Failure
Radio not detected
RIU Connection failure
Hardware issue
Domain Apps
Domain Lead Tanaka-san

Products Problems
Domain
(Please update) (Please update)
Apps Radcom Performance
Groundhog Connectivity
Net Velocity Device
CASA General
Link
Duniya
Parental Control
FitMate
RCP Connect
HR 1 Stop
RCP LEAP
Umnia
Domain BSS
Domain Lead Tanaka-san

Products Problems
Domain
(Please update) (Please update)
BSS Activation Performance
Billing Connectivity
B2B Device
Customer Support General
User Experience Customer Billing
MNP
CSRD
Customer Activation
BSS vendor issue
BSS integration
eCare
Customer order process
Service issue (Data, call, SMS)
Mobile App
SIM number display issue
Domain CDN
Domain Lead Tanaka-san

Products Problems
Domain
(Please update) (Please update)
CDN CDN Performance
Connectivity
Device
General
Domain International Roaming
Domain Lead Tanaka-san

Domain Products Problems

IR International Connectivity
SMS Service issue
Domestic Performance
Device
General
Domain ROS/OSS
Domain Lead Vikas

Products Problems
Domain
(Please update) (Please update)
ROS/OSS Foresight Connectivity
Siteforge Service issue
Symphony Performance
OBF Device
ROS General
OSS Activation
OSS Others Investigate Request
Auto Comissioning issue
Implementation