2021/9/30 下午12:09 Symmetrix DMX, DMX-3, DMX-4, VMAX and VMAX3: Service alert: 1476 or E476 | Dell 台灣

文章編號: 000030854 列印

Symmetrix DMX, DMX-3, DMX-4, VMAX and VMAX3: Service

alert: 1476 or E476
目標對象層級: 客戶

文章內容

症狀

Service alert: 1476 or E476

Service alert: 1476

Service alert: E476

Service alert: 2476

解析度
This message indicates that there has been no communication between the Service Processor and the Symmetrix.  The Service
Processor may be hung and require a reboot.

This is considered recoverable for a first occurance.

For information on how to reboot the Service Processor, go to the Symmetrix Support website for a document titled Symmetrix
Service Processor Reboot Guide located on the right-hand side of the screen under Top Tools. To go to the Symmetrix Support web
site, from the home page of Powerlink select Support > By Product > Symmetrix.

In symcli run the command: Symcfg disc -sid XXXX (where sid is the ser# of the symm/Dmx). If the service processor returns back a
promt then this issue is recovered.
文章屬性

受影響的產品

VMAX

產品
Symmetrix, Symmetrix DMX-3, Symmetrix DMX-4, Symmetrix DMX Series, VMAX, VMAX All Flash, VMAX Series, VMAX3 Series

上次發佈日期

23 Nov 2020

版本
2

文章類型
https://www.dell.com/support/kbdoc/zh-tw/printview/000030854/30/en 1/2
2021/9/30 下午12:09 Symmetrix DMX, DMX-3, DMX-4, VMAX and VMAX3: Service alert: 1476 or E476 | Dell 台灣

Solution

https://www.dell.com/support/kbdoc/zh-tw/printview/000030854/30/en 2/2