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Pen bumulih, South gumatra =< 38 february 2021 Pear Agnes Abelia you so mu Planning on the next vacatior Some? Let me know if you w: Bain Greetings of Love. ch for an unforgettable weekend we really enjoyed last Sunday.I'm ns. | think it might be cool to go we go to Palembang Would you like to fant, and we can plan everything about it. | hope to see you soon. Thanks Thank sweet regards, Cindy Apriliah. _ Prabumulih South Sumatra ———- 18 February 2021 — ~ Pierre hy cindy, of course I'm going to be very fun, I'll let you know when it goes: Agnes Abelia Sudirman University Sudirman 25, Bandarlampung Dear Agnes Abelia, With this letter we would like to inform you that the Englishia Management Institute is holding a seminar on "Customer service management" on February 21, 2021. This seminar will gather many experts and scholars working in the field of customer service management. We are happy to take this opportunity to invite you to participate in this event. t is our great honor if you can attend this seminar. If your agenda does not match the schedule of this seminar we would appreciate it if you could appoint one of your Institution representatives to the seminar. As this seminar is intended to provide a new concept of best practice in customer service system implementation, we are sure to provide an enriching experience for all participants. In this appendix you can find a draft seminar agenda, location map, and registration form. Please complete full details in the attached RSVP and return them by 10 October 2016. Unfortunately we will not accept any replies received after this date. We are looking forward to welcoming you to this seminar Thanks and best regards Cindy Apriliah director Institute of Management. ¥ pin eran Cams

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