MANAGAER NAME: MR.

VIJAY PAL
DESIGNATION: SALES MANAGER
COMPANY NAME: VSP GLASS & ALUMINIUM CO.
PHONE: 9560694749
E-MAIL: vspglass.vijay@gmail.com
Q1. WHAT DEPARTMENT ARE YOU WORKING IN AND HOW MANY YEARS OF EXPERIENCE DO YOU
HAVE?
ANS. I AM IN THE SALES FIELD AS I AM SALES MANAGER OF VSP GLASS & ALUMINIUM Co. AND I
HAVE THE EXPERIENCE OF 20 YEARS IN THIS FIELD.
Q2. WHAT STRATEGIES DO U USE TO MOTIVATE YOUR EMPLOYEE’S PRODUCTIVITY?
ANS. EACH AND EVERY EMPLOYEE ARE DIFFERENT AND HAVE DIFFERENT POINT OF VIEW SO IT
CAN’T BE POSSIBLE THAT WHAT INSPIRES ONE PERSON MAY MOTIVATE OTHERS ALSO. SO, WE USE
DIFFERENT STRATEGIES TO INSPIRE THEM ARE:
❖ REWARD ACCOMPLISHMENTS.
❖ CONTINUOUS POSITIVE FEEDBACK ON PERFORMANCE GIVES EVERY EMPLOYEE A
STRONGER FEELING OF INVESTMENT IN YOUR ORGANIZATIONAL GOALS AND BUILDS
STRONGER RELATIONSHIPS THAT STAND THE TEST OF TIME.
❖ ENCOURAGE EMPLOYEE INPUT AND CREATIVITY.
❖ FLEXIBLE SCHEDULING AND WORK ARRANGEMENTS REDUCE INFRASTRUCTURE
OVERHEAD WHILE PROMOTING EMPLOYEE PRODUCTIVITY.
❖ PROVIDING REGULAR SHORT BREAKS THROUGHOUT THE DAY IS ANOTHER ONE OF THE
EMPLOYEE MOTIVATIONAL STRATEGIES THAT INCREASE PERFORMANCE AND WORK
SATISFACTION AT THE SAME TIME.
Q3. WHAT MANAGEMENT PRINCIPLES DO THEY USE IN MANAGING YOUR ORGANIZATION?
ANS. ONE-PERSON SMALL BUSINESSES NEED TO BE CONCERNED ABOUT MANAGEMENT
PRINCIPLES BECAUSE WITHOUT A FUNDAMENTAL UNDERSTANDING OF HOW BUSINESSES ARE
MANAGED, THERE CAN BE NO REALISTIC EXPECTATION OF SUCCESS. SO THE DIFFERENT
MANAGEMENT PRINCIPLES USED IN OUR ORGANIZATION ARE:
❖ PLANNING.
❖ ORGANIZING.
❖ STAFFING.
❖ DIRECTING.
❖ CONTROLLING.
Q4. HOW DO U HANDLE UR MISTAKES IN WORKPLACE?
ANS. MAKING A MISTAKE MAY LEAD TO A SENSE OF SHAME AND EMBARRASSMENT. IF EVERYONE
IN YOUR WORKPLACE FINDS OUT ABOUT YOUR MISTAKE, IT CAN POTENTIALLY NEGATIVELY
IMPACT YOUR REPUTATION. SO, ITS GOOD TO AVOID MISTAKES. BUT I AM ALSO AS HUMAN SO ITS
VERY IMPORTANT TO BE HONEST I YOU HAVE MADE THEN EXCEPT IT THAT YES, I HAVE MADE
MISTAKE AND PROMISE YOURSELF AND YOUR BOSS ALSO THAT IT WILL NOT HAPPEN AGAIN. AND
TRY TO ANALYZE THE PROBLEM AND FIX IT AS SOON AS POSSIBLE AND MAKE A BRIEF APOLOGY
TO YOUR BOSS AND STAFF.
Q5. WHAT DO U THINK MOST CHALLENGING PART OF THIS POSITION?
ANS. THERE ARE MANY CHALLENGES WHICH ARE FACED BY SALES MANAGERS ARE:
❖ IN THE WAKE OF THE COVID-19 GLOBAL PANDEMIC AND SOCIAL DISTANCING PROTOCOLS,
MOST SALES REPS ARE NOW MAKING USE OF EMAILS AND PHONE CALLS AS THEIR
DOMINANT FORM OF COMMUNICATION WITH THEIR PROSPECTS.
❖ WHEN MARKETING AND SALES ARE WORKING IN DIFFERENT SYSTEMS AND MANAGING
DATA SEPARATELY, DUPLICATION AND LOSS OF DATA IS ALMOST GUARANTEED TO
OCCUR.
❖ SALES REPS TEND TO AGREE THAT THE MOST COMMON CHALLENGE THEY FACE IS
GETTING A RESPONSE FROM PROSPECTS.
❖ CLOSING A DEAL IS THE SECOND MOST CHALLENGING ASPECT OF SALES. GLOBALLY
PEOPLE ARE FACING CHALLENGING ECONOMIC TIMES AND, IN A MARKET THAT IS
INCREASINGLY COMPETITIVE, CONSUMERS DON’T WANT TO FEEL PUSHED INTO BUYING.