11/1/21, 5:36 PM Engagement Window

DSG Virtual Teammate

hello ?

omg your chat timed out and disconnected this is so lame

You - 5:31 PM

I am delighted to further assist you!

Kelsey - 5:31 PM

hi! ok could you please provide a promo code for my order ? it is

just too expensive with 25$ shipping and the website is broken
and paypal doesn't work and this has already wasted like 20
minutes of my time....

You - 5:32 PM

It was not our intent to disappoint you and for that I apologize.
Dick's Sporting Goods cares deeply about the privacy of its
athletes, for security purposes may I please have your full name,
email address, shipping address and phone number?

Kelsey - 5:34 PM

OMG! I TRIED TO ENTER A PROMO CODE FROM THE WEB

AND HIT RETURN AND IT PLACED THE ORDER!

WITHOUT MY CONSENT !

Really outrageous your web site sucks

only if you promise to refund the shipping on the order that just
placed itself.

Order# 30036510761

or cancel it. get all the info from the order please this is really
wasting my time. horrible user experience.

You - 5:35 PM

Sorry, our teammate can't respond right now. Another Teammate will be with you shortly!

Type your message

https://lpcdn.lpsnmedia.net/le_unified_window/index.html?state=%7B"lpUnifiedWindowConfig"%3A%7B"accountId"%3A"18232016"%2C"env"%3A"prod"%2C"c… 1/1