Based on our research, we found out that we have a lack of communication with our customers because of this pandemic. This makes our customers decrease. We believe that future research may be developed if there is no pandemic movement or Movement Control Order (MCO) happening at this time. If we can see them face to face, they will understand our form and we will get more responses. This will help our future research to focus on particular parts and the decision taken by respondents. Research also can improve services and treatment not just for you but also for future generations. It may help other generations to gain knowledge about the future. You also may gain access to treatments that are not yet readily available to the general public. taking a part in research also can give you a more positive outlook on any health issues. Evidence has suggested that people in research have better health because no matter what they receive. People take part in research for many reasons. Other than that, research also was so important in our life. This is because it helps us to succeed in business, it allows us to disprove supporting truths. Its promotes a love of and confidence in reading, writing, analysing and sharing a good information to others.