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Exploration / Assignments points on covered sessions:

Installation of ARS/SQL
.NET Feature is installed first
MS SQL Server Installed
Data base first 3 option and Management Tools to be enabled
make server agent automatic
make server windows automatic from disabled
Default instance
Mixed Mode -> pwd:pune@123 -> Add user
Install it
Install JDK_8.0 64 bit
Install Tomcat and in services startup type make it automatic
BMC Developer Studio->ARS 20.02 Developer studio
If Any error in Terminal services configuration manager
goto RUN->regedit->HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Terminal Server and
update both PerSessionTempDir and DeleteTempDirsOnExit to 0.Restart the services
AR system server is our server
Mid tier is our server tomcat server connection to AR server
Client netbeans or eclipse we have ARS ide
Data migrating tool to transfer from one system to another system
BMC smart remoting tools to create reports incident,problem,change management
Java plugin port -> 9999
Register with port mapper -> YES
Select the DataBase->MS SQL Server
Give the AR User Name -> Demo
Host Name -> Remove the vyom-labs.com from it
Host Name or IP Address -> M0773
Unicode character string to be enabled
For MS SQL Server default port number is 1433
Authentication -> SQL Authentication
AR System Login ID -> ARADMIN
password->AR#ADMIN#
Leave the default for database as arsys
SQL Sever user name -> sa
SQL DB Passsword -> pune@123
Application server password -> arsystem
MidTier Server Password -> arsystem
AR System server and DSO automatic or manual -> set to default automatic
select sample data
We dont use sample data in real time but for training purpose we select it and go
next
select the JRE and click next
Localisatioin for English
Asking for webserver select Other goto NEXT
select Tomcat next
Install apache tomcat and in field goto browse Tomcat9.0 select open wait for some
time
Next screen leave everything to default m0773 server name click next
BOX Location dont need goto next
Leave default location for tablespace
NExt Data Import tool
Next
Install
After this goto browser http://ipaddress:8080/arsys
if it reports HTTP 404 status not found
goto services Right click BMC Action Request goto properties in Logon enable Allow
services
in BMC MidTier also goto properties in Logon Allow services
in Apache Tomcat goto properties logon enable allow services
and restart all 3 brower will open

Pre-requisites of ARS
Data Base -> oracle/MS SQL Server
Java -> JDK1.8

different versions of ARS


ARS 6.9
ARS 8.0 -> user tool was stopped
ARS 8.1
ARS 9.0 -> use midtier and supported browser as client

Database names which supports ARS


Oracle
MS SQL Server
Sybase
Informix
DB2 Universal

Sequence of table creation in Database when you install ARS


control
controlRecordIDs
arschema
schema_index
schema_group_ids

which are 3 types of client available in ARS


Browser\Wireless Client
Windows client

What features get installed at the time of installing ars


BMC Redemy AR System Server
BMC Remedy Mid Tier
BMC Remedy Email Engine
BMC Remedy Apporval server
Assignment Engine
FlashBoards
BMC Remedy Developer studio
BMC Remedy Data Import
BMC Remedy User
BMC Remedy Alert

Portmapper
Used to assign port number to AR System server if left blank while installing port
mapper assigns port
number to AR System server and is used by client if AR System server is registered
with portmapper if not
registered then user has to give port number to AR System server and connect the
client it is available
in windows by default else while installing AR System port mapper is automatically
installed and port number
is assigned

Components in ARS
Browser client
Midtier
AR System server
Data base server
Services
MidTier -> Webservices
-> Reporting
-> FalshBoards
-> RESTFul API
AR System Server -> Approval
-> DSO
-> Email
-> RESTFul API
-> FTS

processes
????????????

Which plugins we used in ars


Java Plugin
AREA
ARDBC

types of views / modes


modes -> Base development mode
-> Best Practice Customization(Default)
View -> standard View
-> Web View

What is ARS/Architecture
It consists of four layers
-> Client -> web browser\wireless client
-> MidTier(optional) -> Webserver
-> AR System Server -> connects application users to data base or external data
source
-> Data Server

Object List
When you open an object from AR System Navigator, objects are displayed in an
object list
Forms
Active Links
WorkFlow
Filters
Escalation

Types of Forms with DB ID


Regular form
Display only form
join form
view form
vendor form

Forms properties
Basic
Entry Points
Result List Field
Sort
Archive
Audit
Indexes
Permissions
Row Level Security Fields
Full Text Search
Change history
Associate to follow for archive
Help Text

Midtier and login path


http://localhost:8080/arsys/shared/config/config.jsp

synch and flush cache


Sych to be done when we create a new object
flush cache to be done when some modification is done object count will be 0

DB structure for each form


Three tables are created with same Schema ID
H -> history table which contains user and time stamp
B -> Binary table for storing attachments done in form
T -> transcation table for storing the records of the field

Core fields with ID's


Request ID - Field ID 1
submitter - Field ID 2
create Data -
Assigned to - Field ID 4
Last Modified By
Modified Date
Status - Field ID 7
Short description - Field ID 8
status history -> hiden in the form - Field ID 15

join form scenarios


Used to join two regular forms we go for join form only view no database table is
created
if qulaification is submitter="Demo" a static value
inner -> shows records only of Demo
outer -> all records are shown

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