TCP/IP foundation for engineers

Advanced Asterisk
A 2 day Hands on training course

Description Key outcomes

This 2 day hands on Asterisk training course covers By the end of the course delegates will be able to:
advanced Asterisk configuration including fault tolerant
 Configure advanced Asterisk features.
clusters, upgrading and patching Asterisk servers,
firewall and NAT transversal, using databases to store  Utilise databases from Asterisk.
Asterisk data. Practical sessions follow each major
 Integrate Asterisk with SIP servers.
section to reinforce the theory.
 Build High Availability Asterisk clusters.

 Maintain and secure Asterisk servers.

Training approach Details

This structured course uses Instructor Led Training to Who will benefit?
provide the best possible learning experience. Small Technical staff working with or evaluating Asterisk.
class sizes ensure students benefit from our engaging Prerequisites
and interactive style of teaching with delegates Definitive Asterisk for engineers
encouraged to ask questions throughout the course. Duration: 2 days
Quizzes follow each major section allowing checking of
learning. Hands on sessions are used throughout to
allow delegates to consolidate their new skills.
Overall rating:

Generic training Small class sizes Hands On training Our courseware Customise your course

Generic training We limit our maximum The majority of our We write our own Please contact us if you
compliments product class size to 8 delegates; courses use hands on courses; courseware would like a course to be
specific courses covering often we have less than sessions to reinforce does not just consist of customised to meet your
the complete picture of this. This ensures optimal the theory. slides and our slides are specific requirements.
all relevant devices interactivity between diagrams not bullet point Have the course your
including the protocols delegates and instructor. text. way.
“on the wire”.
“Friendly environment “Excellent course. The “Not many courses “Comprehensive “I was very impressed by
with expert teaching that small class size was a have practice added to materials that made the the combination of
teaches the why before great benefit...” it. Normally just the course easy to follow practical and theory.
the how.” M.B. IBM theoretical stuff is and will be used as a Very informative.
G.C. Fasthosts covered.” reference point.” Friendly approachable
J.W. Vodafone V.B. Rockwell Collins environment, lots of
hands on.”
S.R. Qinetiq

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 Advanced Asterisk

Course content

Best Practice Asterisk Maintenance

Review of basics, Channel best practice, dial plan Asterisk upgrades, implementing patches,
best practise. advanced debugging,

Call Centre Features Security

GUI, Asterisk Manager Interface, billing, CDR, Firewalls, NAT, Asterisk security issues. Hands
advanced IVR, ACD, Vici Dial. Hands on: Install on: Configure Asterisk to work through a Firewall
Vici-Dial and NAT.

Asterisk and Databases

MySQL, LDAP, ODBC, dial plan from a Database,
storing CDR in a Database, Hands on: Dial plan in
MySQL, CDR in MySQL.

What our customers say

TDM over Ethernet
What is TDMoE, Asterisk to Asterisk TDMoE,
Phone Bridge. Hands on: * 2 * via TDMoE.
“Absolutely brilliant, very knowledgeable and
helpful trainer would recommend to teach
anyone. Kept me interested 100% of the time which is
High Availability Asterisk very impressive as this does not happen often, if at all!”
HA Linux – Virtual Servers, Fail-over steps, setting
up HA Linux, configuring Asterisk for fail-over on O. B. Network Rail
HA Linux, Hands on: Configure Asterisk HA.
“The best technical course I’ve been on!.”
Advanced Dial plans L. W. Fujitsu Telecoms Europe
Asterisk Gateway Interface, AGI IVR applications,
Multiple switches sharing Dial plans, ENUM,
DUNDI. Hands on: Configure DUNDI. “Very well thought out and structured course. Would
recommend 100%. Lots of equipment, good quality.”

A.R. Unipart
Integration
Legacy PBX, SIP Proxys, OpenSER. Hands on:
Configure SER to work with Asterisk.
“Course content is interesting. Relevant to current
systems and presented well.”
S.S-T. Arqiva

Step back Step forward

Definitive SIP for

engineers
Definitive Asterisk for
engineers Advanced Asterisk

SIP security for

engineers

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