Professional Documents
Culture Documents
b. "How is this response, and what it indicates to you, a solution for the desired outcome of
this session?"
Coach asks the client: Now that you have got solutions and insights with
respect to the desired outcome which is (....), what actions are you
willing to commit to in order to achieve the desired outcome? Please list
them down. Client will write down all the actions s/he is willing to take now.
If the client misses out on some points s/he has explored earlier during the
session, then coach may remind the client of same.
Now coach asks the client: Let us convert each actionable step into a
S.M.A.R.T actionable step.
Coach to ensure that each action is SMART. If required, coach can explain the
meaning of SMART to client.
Chunking Down
If required, Coach to help the client to break down each SMART Actionable
step into smaller action steps.
For each actionable step the client is willing to take, ask her/him questions
like
What do you need to accomplish this? What else? Who can help you in this?
What is the first thing that you need to do for this to happen? By when will
you do this? What other resources can you use?
Make the client as specific as he can be, chunking each action step to as small
as possible.
To bring higher level of commitment, Coach may ask various questions like
C-15