IMPORTANT INSTRUCTIONS TO THE CANDIDATES

Please read the instructions given below carefully before submitting the Application Form
online:

 Go through the vacancy notification published in the website thoroughly and confirm the
eligibility criteria, fee details, reservation details etc. before applying for post(s).

 Application(s) are to be submitted online via the Official Website of Coir Board
(http://coirboard.gov.in) only. The Application Form(s) in any other mode will not be
accepted.

 The information provided by the Candidates like Name of Candidate, E-mail, Mobile
Number, Date of Birth, Contact/ Address details, Category, Special Category, Educational
Qualification details, Choice of Examination Centre’s, etc during the online application
procedure will be treated as final once submitted. Any request for change in such
particulars may not be entertained later under any circumstances. Therefore, candidates
are advised to exercise utmost caution and caution while filling up the details in the
Application Form. Coir Board disclaims any loss of opportunity/liability that may arise to
a candidate(s) due to incorrect information provided by him/her in his/her Online
Application Form.

 All the correspondence/alerts regarding the application and recruitment process will be
done through E-mail/Mobile Numbers provided by the candidate at the time of submission
of the application. Hence, the candidates must ensure that the e-mail address and Mobile
number registered in their respective Online Application Form are accessible to get
relevant/important information/ communication promptly. Coir Board shall not be
responsible for any non-communication if the E mail and Mobile Numbers are invalid or
inactive or not accessible. Candidates are requested to visit the Recruitment Portal
frequently for updations, if any, on important matters regarding the Written Test,
Uploading of Certificates, Interview etc.

Page 1 of 8
 Application Procedure: Steps to be followed while applying Online.

I. Candidate Registration

 Register using active Mobile number and E-mail ID only.

 The Candidate should provide the required details such as Name, E- mail, Date of
Birth, Gender, Nationality, Category, Special Category (Select all the Special
Category in which you are eligible, provided you have valid documents/ certificates
to prove), Religion, Mobile number (for SMS), Security Question, Answer and
Security Pin as shown in the text.

 After successful submission of the Registration form, Username and Password will be
generated and it will be communicated to your registered e-mail and mobile number.

 Candidate can login to the Portal with the given Username (email – ID) and
Password. On the first attempt, System will prompt to Change the Password of his/her
own choice as per the password policy provided.

 For subsequent logins, the candidate will be able to login with their respective
Username and New Password.

II. Completion of the Application Form

 The Candidate must login with the Username and Password for completing the
Application Form.

 The Candidate can apply for multiple Posts also if required as per their eligibility.
The System will generate different Registration Numbers for each Post applied by
the Candidate.
 The recent photograph of the Candidate must be submitted online. The photograph
should be either in Colour or Black & White, with 80% face visible including ears
(without mask)
 Scanned Photograph and Signature should be in JPG/JPEG format (Size of the
Scanned Photograph should be between 10 Kb to 200 kb clearly legible).

 Size of the Scanned Signature should be between 4 kb to 30 kb (clearly legible).

Size of the Scanned copy of the Common Certificates (Proof of Age, Cast Certificate, Any
certificates for claiming the Reservations/Special Category under PwD Departmental Candidate,
Ex-servicemen, Sports Quota etc) should be between 100 kb to 300 kb (clearly legible)

Note: All the above Certificates should be scanned as a single PDF file with the size limit
between 100 kb-300 kb.

Page 2 of 8
  Education qualifications need to be entered from SSLC onwards and subject should
be specifically mentioned from the selection box, For SSLC/10th or Equivalent the
subject can be selected as “Not Applicable”. If the subject pertaining to the
candidates are not available in drop down menu, candidates can use the option
“Others” and input their qualification accordingly.

III. Fee Payment

 After the successful Submission of the Application, a payment link will be activated
for each candidates within three days of the date of Application. Candidates need to
pay the fee within the prescribed timeline as per the notification using SB Collect
from the Fee payment option provided in the portal and obtain the receipt from the
SBI portal for their future reference. Based on the Gender, Category and the No. of
Posts applied, system will display the Total fee to be paid. The applications will be
treated as incomplete if the applicable fee has not been paid within the time
stipulated. The fee payment status will be reflected in the recruitment portal within
three days after the payment is made by the candidate. Candidates are requested to
ensure the status of their fee payment using their login.

IV. Download Admit Card

 Separate Admit Card for Written Test/Certificate Verification/Interview etc. will be

issued to eligible candidates during the recruitment process. The candidates can
download the Admit Card from the portal , once issued to them by clicking the tab
“View Application Status” and should produce the same for appearing for the
Written Test/Certificate Verification/Interview etc.

 If a candidate is unable to download his/her Admit card, he/she should contact the
Coir Board immediately using the helpdesk option either through mail or helpline
numbers.

 In case, no communication is received by Coir Board from the candidate regarding

non-receipt of his/her Admit card at least one week before the Written Test, the
candidate alone will be solely responsible for the non-receipt of his/her Admit card.

 The candidates should note that their admission to the written test/ interview will be
purely provisional based on the information furnished by them at the time of
Online Application Process. This will be subject to verification of all the eligibility
conditions by Coir Board.

Page 3 of 8
V. Application Process

 After the closing date, Applications will be approved provisionally for those who
have paid the fee applicable. Approved candidates can download the Admit Card
for Test / Interview from the Website, once it is generated.

 After the Written Test, the shortlisted Candidates will be intimated to upload their
Certificates (Educational, Technical & Experience as given in the application) in the
website.

 For those who have uploaded the certificates, they can download the Interview Call
Letter, once it is generated.

 All the stages of application will be communicated through e-mail & SMS to the
candidates. The candidates are requested to visit the website frequently to check the
status of their submitted application(s). Coir Board will not be responsible for the
non-communication through the electronic media.

General Questions regarding the Recruitment Portal and Answers.

1. How to upload Photo and signature?
Steps

a. Scan passport size photograph in JPEG/JPG format with size > 10KB and <
200KB
b. Scan signature in JPEG/JPG format with size > 4KB and < 30KB
c. Select the scanned files by clicking the Choose file Option
d. System will display the selected photograph and signature
e. Now Click on the Upload Photo and Sign Button

Note:- If you have uploaded images as per the correct specification, you will get the message
successfully uploaded photo and Sign.

2. What are Common certificates?

Proof of Age, Cast Certificate, Any certificates for claiming the

Reservations/Special Category under PwD Departmental Candidate, Ex-servicemen,
Sports Quota etc should be uploaded against the upload common certificate option.
General candidates need to upload Proof of Age Certificate only. Candidates who are
claiming any other reservations should add those certificates to support their reservations.
All the certificates should be scanned as a single pdf file with size limit 100KB to
300 KB. Option for uploading the Educational/Technical & Experience Certificate
will be enabled for the shortlisted candidates only after the written test.

Page 4 of 8
3. How to reset password?

Click on the “Forgot your password” link from the Home Page. Select the
Security Question & enter its Answer as provided to you during the time of registration
(Check your email for the Security Question and its Answer you have provided during
registration.

4. What is password policy to reset password?

a. The Password must be as per the following Password policy:

b. Password must be of minimum 8 characters in length.
c. Password must have at least one numeric value.
d. Password must have at least one special character eg. ! @ # $ % & * - .

5. How to enter the educational/technical qualification as each post may have different
eligibility criteria?
Candidates need to enter all their qualifications in the respective fields
irrespective of the eligibility criteria which will be updated as their profile information.
The applications are provisionally approved as per the information furnished by the
candidates at the time of application. The candidature will be disqualified if the
information furnished by the candidates in any of the stages of selection process, are
found incorrect. Candidates should posses the notified qualifications/experience as on
date of application.

6. How to input Educational/Technical Qualifications & Experience. Is there is any

particular order?
Candidates need to enter all the qualification in the chronological orders from
lower to higher. (Eg:- SSLC/Tenth onwards, Year wise experience etc.).

7. How to calculate the application fee payable by candidates?

The application fee applicable to each candidate will be reflecting in their login in
tab Fee Payment. The system will calculate the total amount of fee payable by each
candidates and generate a payment reference number(s). The candidates need to pay the
fee using the payment reference number(s) and their mobile number. Payment need to be
made against all the payment reference number shown in the portal to complete the
application procedure.

8. Applied for the post (s), but details have not seen in SB collect portal?

The details of the candidates will be uploaded in the SB Collect Portal within
three days after their application. Hence, the candidates are requested to recheck the same
as the same will be active within 72 hours after the date of application.

9. Application Fee Paid but not reflecting in the Portal?

All successful payment details will be updated in the portal within 72 hours after
making the payment. The candidates need to check up the same after 72 hours.

Page 5 of 8
10. Amount Debited from Account but not obtained any receipt from SBI Portal?

The payment product is purely owned by State Bank of India. Hence, it is

requested to take up the same with SBI Customer Centre. However, the same will be
treated as pending payment as the payment details are not available with Coir Board. The
candidates are instructed to ensure that their fee details are reflecting in the portal within
72 hours after the successful payment.

11. Applied for multiple posts, How to pay the fee for some selected post?

The application fees are calculated using the payment reference number(s) issued
to each candidate. Hence, the application fee as per the payment reference number(s)
shown in the portal needs to be paid in full. Partial payment option is not available
against any payment reference number(s). If a candidate is having multiple fee payment
reference number, then he need to make the payment against each payment reference
number separately. Hence, the candidates are requested to recheck all the relevant
information regarding qualification, fee etc before submitting the application.

12. Payment Made by the Candidate and is successful and receipt obtained from SBI. But not
reflecting in portal even after 72 hours of payment?

Contact Coir Board through support desk e-mail and furnish the payment receipt
before due date.

13. Where to upload the Education/Technical/Experience certificate in the portal?

The option for uploading the certificates regarding qualifications and experience will be
enabled for the shortlisted candidates after the written test. Only common certificates
need to be uploaded initially.

14. How to check up that my application is complete and successful?

The candidates are requested to check up the application status frequently to get all the
relevant information/updates.

15. How to make the payment through SB Collect?

The candidates can make the payment either directly at official website of State
Bank of India or can navigate from the portal by clicking the fee payment link. The
procedures at SBI portal is given below:-

https://www.onlinesbi.com/sbicollect/

In the event of any query/assistance required, the candidates may contact the Help Desk
in Head Office, Coir Board, Kochi, in the email ID/Telephone number as given below:
recruitment@coirboard.org - Ph: 0484-2351900/2351807/2351788/2351954

Page 6 of 8
 Proceed

Choose All India/Govt Department

 Press Go
Select “COIR BOARD” and Submit

Page 7 of 8
 Choose the Option “ APPLICATION FEE-RECRUITMENT” and Input your Payment
Reference No and Mobile No and pay

Page 8 of 8