Joel T.

Lueck
Project Manager & Engineer – Network Security & Operations

Profile
PMP Certified Technical Program/Project Manager specializing in wireless data networks and cybersecurity
infrastructure enhancements supporting enterprise and government customers by improving both performance
and product capabilities in the agile environment. Achieved significant cost savings and consistently delivered
projects on schedule, within budget, and in accordance with business/customer requirements.
Key areas of expertise include:
● Business case and proposal development
● New product/technology introduction
● Cloud/SaaS management
● Wireless Network Deployment
● SDLC: Experience in managing all phases of the SDLC: Requirements Gathering, Analysis, Planning,
Design, Build, Test, Deploy, and Maintain

Specialties
Cloud Services, PMP, Network Engineering, PaaS, IaaS, Network Security, Software Development,
Teleworking, Sales Support, Budget and Resource Management, Contract Negotiation, Manager, Business
Case Development and Problem Solver

Certifications and Clearances

PMP Certified Global Project Management | ITIL v4 Certification | CompTIA Security + | Public Trust
Security Clearance

Education and Professional Development

ITT Technical Institute | Associates of Science in Electronic Engineering, Tampa, FL
Florida Institute of Technology | Associates of Science in Underwater Technology, FL

PMP | ITIL v4 | CompTIA Security+ | Six Sigma White Belt | Member NC PMI Chapter | Member InfraGard
Raleigh Chapter| Agile & CCNA trained | Karrass Effective Negotiating

Professional Experience
Siemens Healthineers| Project Analyst | Technical Support, Cary, NC October 2020– Present
Siemens Healthineers is a leading medical technology company in 70 countries worldwide.
 Coordinated and Supported technical operations for In-Vitro Diagnostic equipment nationwide.

CenturyLink, Wake Forest, NC June 2017 – June 2020

Project Manager
CenturyLink is the third largest telecommunications company in the United States
● Led 24 different projects over three years for marquee clients in both the enterprise and public sectors that
increased value to the customer and reduced operating costs to the business.
● Coordinated CenturyLink’s first High FISMA security transport services infrastructure implementation for
government agencies Pension Benefit Guaranty Corporation and Social Security Administration. Revenue
generated $500k+ monitoring 1637 nodes and four new service offerings at nine key sites.
● Managed the engineering team responsible for implementing encryption for BOSCH’s South American
manufacturing infrastructure across 12 countries.
● Mitigated risk to four major corporations 3M, BOSCH, GDMS and Hertz network impacted by a Cisco
router clock signal defect. Planned, implemented and monitored the replacement of more than 500 routers
avoiding catastrophic failure.
 Joel T. Lueck
Project Manager & Engineer – Network Security & Operations

● Efficiently worked with all stakeholders and senior leadership to rapidly develop multi-prong
implementation project plans to implement IT infrastructure, SDLC, applications, and Agile programs
across the U.S.
● Migrated 50 customers to a multi-tenant buildout platform to deliver $100k+ savings to CenturyLink.
Managed engineering and service managers installing and verifying connectivity and integration of E-
Bonding at a rate of 10 customers per month.

GENBAND, RTP, NC Feb2015 – Oct

2016
Project Manager, Network Cloud Services
GENBAND provided global real time communications software prior to acquisition by Sonus Networks, Inc. in
2017
● Strengthened the service portfolio by adding three new core products with enhanced features to generate
new revenue for both GENBAND and customers.
● Implemented Agile methodology to develop and deploy unified communications globally to all 2,000+
GENBAND employees followed by SaaS implementation via a web portal for all GENBAND partners.
● Planned and implemented global data center GEO redundancy for cloud services in Dallas, Amsterdam
and Sydney using the waterfall methodology.
● Coordinated new product introduction of SIP PBX trunking SaaS using scrum framework to facilitate
communication across product management, solution architects and application developers and interface
solutions via customer web portal.

KapStone, Roanoke Rapids, NC Mar 2014 – Jan 2015

Technical Project Manager
KapStone is a leading North American producer of Kraft paper and corrugated products
● Managed and Conducted proof of concept for a network security policy analyzer to identify security
vulnerabilities in real time and selected the best product based on ease of use and value to IT Network
Engineering for implementation.
● Managed capital projects up to $5M to optimize business operations in alignment with company strategy.
Led design and implementation of a new fiber optic loop to segregate the manufacturing and business
operations data network.
● Planned and supervised the analysis, design, strategy, and creation of a technology roadmap for Microsoft
SharePoint infrastructure and taxonomy.

Windstream Communications, Charlotte, NC Oct 2013 – Mar 2014

Technical Project Manager
Windstream provides advanced network communications
● Led the network integration of Windstream and PAETEC combining detailed planning and coordination
with the Network, IT Infrastructure and IT Application teams.
● Identified and coordinated the mapping of multiple business critical applications and their
interdependencies for integration of two company data centers.
● Planned and implemented the data center integration of UNIX, Wintel, VMware, Oracle Databases and
EMC storage and managed the relationships between business owners, business partners and vendors
using the DSDM methodology.

BCBS of North Carolina, Chapel Hill, NC Jan 2012 –July 2013

Technical Project Manager
● Managed and Coordinated data center infrastructure layout and implementation of data network with
SME’s from UNIX, Wintel, VMware, NetApp and EMC to relocate both primary and secondary data
centers in compliance with HIPPA regulations.
 Joel T. Lueck
Project Manager & Engineer – Network Security & Operations

● Planned and managed the transition of corporate headquarters data center to Fujitsu North America
including updating the IT service continuity plan and demonstrating disaster recovery tests both prior and
post relocation.
● Communicated shareholder requirements to application development, quality assurance, change
management, user acceptance testing and Fujitsu team.
● Developed BYOD program requirements for integration of Citrix Secure Remote Access.

Verizon Business, Cary, NC April 2009 –

Jan2012
Project/Product Manager and CPE Wireless Network Engineer
World leading provider of advanced communications and information technology
● Improved database tool sets and worked with Cisco products as a vendor technical manager, packaged
transport and managed WAN services and improved supply chain software.
● Successfully converted 90,000 records while managing multiphase project initiatives and assurance of
critical cost and content elements.
● Led team in intensive database mining projects for all of Verizon's CPE, worldwide networking hardware
and managed services.

Nortel Networks, RTP, NC Sep 1990 – Aug 2008

Project/Product Manager and Senior Network Engineer
Global telecommunications equipment and services provider
● Pioneered award-winning teleworking program that enabled remote communication for 27,000+
employees (3,000+ full time teleworkers) and developed broadband VPN/SSL for 81% of staff worldwide
and home use of VoIP for $18 million in cost savings.
● Achieved over $1 million in annual rate and support cost savings and increased ROI by customizing 600+
North American employee wireless plans and re-negotiated corporate contracts for 300+ South American
employees.
● Established two-way satellite as a broadband option for remote employee access that increased
teleworkers by 7%, evaluated application performance, conducted interoperability testing and created
support documentation.
● Improved quality of global software distribution infrastructure 28% and saved 25% of project costs by
replacing legacy systems, researched, evaluated and selected replacement hardware and software tools,
and consolidated sites.
● Saved 25% of project costs while managing multiple projects concurrently leading teams ranging from 8-
48 diverse members that re-engineered legacy software and hardware and replaced them with updated
and enhanced tools improving quality for customers 28% by increasing efficiencies.
● Conducted customer facing sales presentations for Coca-Cola and Hughes Satellite Networks.