Toyota Motor Corporation

STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS SIGNAL

25% drop in the capital expenditure

reduction of capital expenditure because of equipment standardisation and
FINANCIAL

sharing.

13% drop in the annual shareholder's

Increase in shareholder's return
return

increase in revenue 2.9% increase in the Net revenues

CUSTOMER

increase in customers number of cars sold increased by 13,000

launched 12 new car models arround the

New car launches
world

Employee satisfaction Glass door rating of 3.9

INTERNAL
BUSINESS

reduced by 25% because of the reinforced

Development man hours
competitiveness through TNGA

reducing vehicle cost Vehicle cost had reduced by 10%

INNOVATION
& LEARNING

The World’s First Fuel Cell Vehicle Taxi 200 numbers by the end of 2020
Service

New wireless Charging EV's 1% reduction in the R&D amounts