Why Salesforce is the best CRM platform?

Salesforce.com is a cloud-based customer relationship management (CRM) platform which enables an

organization to manage Sales, Service, Marketing, and other business operations efficiently. There are
many CRM solutions in the market, but Salesforce is leading the competition with a huge margin and the
fundamental reason behind it is customer centric approach and continuous innovation in its product
portfolio.

Let’s go through the various product and service offering from Salesforce and understand how its
evolving as a true platform to support enterprise level digital transformation. This will clear the way to
identify the key differentiators which customer weigh in while choosing Salesforce over its competitors.