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CAMBRIDGE Professional English
_Flightpath _
AVIATION ENGLISH FOR PILOTS AND ATCOs
STUDENT’S BOOK
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_naon Ergin oto ets, pray fo Arbus i seen of romero Mi perons
‘uel, recedes ae arises. he ute fe Flank Sey Funan Aroha ang
acide Rein et Nes
aren Tol was ICAO Reglonal Deter, rope ae Neth Aste fo 2004 ui
2010. He nas orga vais ard inenead ae on ate conta, aN ed
‘ exoerse ta nigaton Ho saved aa the Repesetnte of Dana oe
‘ound ef (A0 om 1905 t0 1996. t|CA0' Eeventh At Nivgaton Coerra
2003 ne was elected Caiman o Carmi A He seed as esa the
Nor atte Stes Paeing Group (HAF SP om 1993 0 1985 and wos
Charman of We Euepean sr Neveston Ping Grup EANPG) on 2000 un
his appoininent as ICAO Repo! Osun 2004, He rated n 2040,UNIT 1
Language and
communication in aviationUNIT 4 LANGUAGE AND COMMUNICATION IN AVIATION
CUCM ee sae eed
22 ©2.04 Listen to ten ATC (Air Traffic Control) and pilot transmissions. Are they in standard phraseology
or plain language?
Pilot Request taxi for departure to Montreal.
Standard phraseology
ATCO What is the condition of your injured
passenger?
Plain language
2104 Listen again and decide which transmissions
itis possible to respond to in standard phraseology.
If itis not possible, explain why.
© @2.01 Listen again and respond appropriately to
each transmission,
Pilot Request taxi for departure to Montreal,
A(ATCO) Taxi to holding point Bravo 3 Runway 27
Right via Delta. Hold short of Runway 27
Right.
ATCO What is the condition of your injured
passenger?
A(Pllot) He appears to be concussed and have severe brulsing. The cabin crew are administering first.
id, but he requires urgent medical attention.
Wet eet
Sa Look at the six different ways in which misunderstanding can occur. For each one, give an exemple,
* vocabulary confusion * incorrect or imprecise English
4 a readback error + a garbled message
* non-standard phraseology * incorrect pronunciation
b 102 Listen to six transmissions. Match the transmissions (4-6) to the reasons (a-f) why each one
hhas been, or could be, misunderstood,
2 vooabulary contusion 4 incorrect or imprecise use of grammar
b @ readback error 1 © 2 garbled message
© nonstandard phraseology f incorrect pronunciation
© 4.02 Listen again and respond to each R/T exchange, removing the misunderstanding,
ATCO Delta 357, descend to altitude 9,000 feet, QNH 1017.
Pilot Descend to altitude 5,000 feet, Delta 357.
A(ATCO) Delta 357, negative: descend to altitude niner thousand feet. | say again, altitude niner
thousand feet.
In pairs, describe a situation from your operational experience in which language was an obstacle in
‘communicating effectively. Explain why.
© How can cases of misunderstanding like these affect safety?UNIT 4. LANGUAGE AND COMMUNICATION IN AVIATION
eee kena al
4 In pairs, Identify the word which Is incorrect in the
sentences below. Then propose a more appropriate [ihdahdbibehed
word and explain the difference In meaning
Neen eenearies ‘Sometimes | won't catch the
numbers in a frequency change, the
4 The cabin crew have reported an unruly Tae
passenger in the after cabin. Aft
2 The smoke fumes being sucked into the air :
Coneitioning system could pose a threat to the | “ifferently.
passengers’ security. quoted in United States Airline Transport Pilot
3 We have an elderly passenger who has suffered | International Flight Language Experiences -
a stroke. Request information about the nearest | Report 2: word meaning and pronunciation
name of a fix or off-route waypoints
because they might be pronounced
alternative? (National Technical Information Service)
4 All strangers will have to fll in immigration
cards, Which aspects of language have you found
5 We have three passengers suffering from create the most obstacles to a complete
severe concussion and bruises, and will request | understanding?
{an ambulance when we reach the stand,
6 The Antonov 124 made a hardly landing and may have some damage to the gear and tyres.
7 Number 2 engine ingested some birds during climb-out. Engine performance seems OK, but we are
controlling the indications.
8 I'm waiting for some vegetarian meat trays to be delivered by catering: then we'll be ready to depart.
04.03 Listen to ten transmissions. Each transmission contains a word which is pronounced incorrectly.
Cross out the word you hear, and circle the word witich is intended.
Lgute /GieD 2 loose/ lose 3 services / surfaces 4 wheel / well Samay / area
6 feet / feed 7 ridge / rich B ice / eyes 9 watching / washing 10 heat / hit
© 4.04 Listen to ten sentences and choose the correct ending for the words (4-40). Choose (-) if the
word has no added ending.
aint 8/ed/ ing /- 6 clear s/ed/ ing / ly /—
2 disconnect s/ed/ ing /- 7 slow s/ed/ ing / ly /—
3 service s/ed/ ing /- 8 check s/ed/ ing /-
4 clear 8 /ed/ing /— 9 disconnect, 8 /ed/ ing /-
5 tum s/ed/ ing /— 10 reduce s/ed/ ing /-
@ ©1.04 Listen again and practise saying the sentences.UNIT 2. LANGUAGE AND COMMUNICATION IN AVIATION
| | Readback
Se 2.05 Listen to eight ATCO instructions, clearances
‘and approvals. For each transmission, read back or
respond appropriately. Pay attention to
pronunciation, clarity and delivery.
ATCO —_Descend to Flight Level 130.
A(Pitot) Descending to Flight Level 130.*
“NoTE: Some States have preferred to omit 10
In such clearances to avoid confusion with two
and too but ICAO has not supported this decision.
EM Pilots > p147 | ATCOs > p57 Pena
to give instructions and information or make
requests. Request clarification it necessary.
Lack of a readback or an incorrect
readback, not challenged by the air traffic
controller, resulted in confusion events
and runway incursions.
Miche! Ttémaud, Erasing Confusion In Flight
Safety Foundation AeroSafety World, May
2010
* In what ways does good readback discipline
reinforce aviation safety and avold contusion?
* In your experience, do pilots and controllers
always monitor readback?
ATCO Air France 475, report ready for
pushback.
Pilot Ready for pushback, Air France 475.
Pilot Malaysian 261, request ILS approach Runway 31 Left.
ATCO Malaysian 261, cleared ILS approach Runway 31 Left.
Ee eee
(04.06 Listen to eight controller-pilot
‘communications in which there is either no
readback of an incorrect readback. For each
communication, give a correct readback,
ATCO Aeroflot 238, cleaved to land Runway
26 Right, wind 220 degrees, six knots.
A(Pllot) Cleared Runway 26 Right, six knots,
Aeroflot 238.
ATCO Gulfair 4752, turn left heading 290,
intercept LS 26 Left.
Pilot Tum left heading 250, intercept ILS 26
Left, Gutfair 4752,
A(ATCO) Gulfair 4752, negative. Turn left
heading 290, | say again 290,
intercept ILS 26 Left.
Omitting the call sign or using
an incorrect call sign jeopardises an
effective readback/hearback.
Flight Safety Foundation ALAR Briefing Note
2.3; Pilot-Controller Communication
|
‘¢ What outcomes could an omitted or
incorrect call sign have? Give examples.
‘* What is the difference between readback
and hearback?UNIT 2. LANGUAGE AND COMMUNICATION IN AVIATION
| | Communication
fee
73 4.07 Listen to eight transmissions and match them to the pictures (ah).
b ©207 Listen again and identify the type of transmission. Mark each transmission Instruction, Request
or Information.
4 Instruction
2
3
4
anxaa
© Look at the transmissions (1-6) below. Are they in standard phraseology or plain language?
1 Request departure information
2 Expect start-up time at 19:38 due traffic
3 Which is the latest ATIS information?
4 Maintain 3,000 feet until glide path interception
5 Taxiing to holding point Runway 17 Left
6 What sort of assistance do you require on arrival?
© @4.08 Work in pairs. Listen to 42 transmissions and match them to the task types (a-f) below. Some
of the transmissions are in standard phraseology, some in plain language.
a giving, amending and cancelling instructions 1
b acknowledging and reading back
© asking for clarification or more precise information
4 giving information
€ requesting action/permission
asking about needs, preferences, readiness, reasons and feasibility
8 In pairs, prepare transmissions between a controller and a pilot using the six task types in Exercise 7d,
Then perform them for the class.UNIT 1. LANGUAGE AND COMMUNICATION IN AVIATION
EEE ee
22 In pairs, clarity these ambiguous
statements in plain English. Dh aed
4. We're having trouble stabilising.
2 It's very bumpy up here.
3 We're showing a drop in hydraulic
Sometimes the phraseology “Say again” should be
understood as a request for clarification rather than
repetition.
pressure.
4 We're having 2 smooth ride ICAO Doe. 9835 Manual on the Implementation of ICAO
5 There's nothing in sight. Language Proficiency Requirements, 4.5.3¢ 2" edition, 2010
6 We've got three greens.
7 avewe stare caren + What isthe difference between repatition and clarification?
8 Perform 2 360 + What else, apart from the words used, do you listen for in a
9 Vl get back to you, transmission?
10 Is that clear? f
Pilot We are stil held up at our stand.
Compare your suggestions with the ATCO Say again.
rest of the class. Pilot We have a mechanical problem and are unable to
h back for the moment
402 94.09 Listen to ten Eee
communications. Explain why each | * Suggest plain English phrases you can use to clarity a
one could be misunderstood. statement.
LANGUAGE FOCUS: Asking questions
Do/Does Do you have any indication of weather?
Does the radar show any adverse weather?
ro/s Are you ready?
Is the cabin secure?
Have/Has Have you got any dangerous goods?
Has Runway 24R been re-opened?
say Say heading
Confirm Confirm position over MSA
Report Report airborne
What? What is the problem? What do you mean?
What sort/type? What sort of TCAS advisory did you have?
Which? Which runway is in use?
who? Who issued the clearance?
Whose? Whose call sign is ‘Speedbird’?
why? Why cid you aiscontirue the approach? / Report reason for going around
When? When do you expect to reach CAM? / Report ETO CAM
How much? How much fuel have you got? / Report endurance
How many? How many passengers are (there) on board? / Report passengers on board
How far? How far are you from the threshold? / Report distance from threshold
How long? How long do you require to turn around? (time)
How long is the runnay? (distance) / Advise runway length
How often? How often have you had that advisory?
NOTE: In R/T, report, advise, say will usually be used instead of plain English questions. Plain
English may be used in situations requiring longer explanations.
01.09 Listen again and ask a question to clarify the original message using words and phrases from
‘the Language Focus box.UNIT 4 LANGUAGE AND COMMUNICATION IN AVIATION
INSEE id CACHES ETA Take turns to ask and answer questions.
ATCO cue Pilot cue
Passengers on board 238
ATCO How many passengers are there / do you have on board?
Pilot There are / We have 238 passengers on board.
LANGUAGE FOCUS: Making requests
Request higher level May | amend our fignt pian?
Say again Would you confirm our ETD?
Can we expedite our departure? Have an ambulance standing by.
Will you hold? Could you stand by ten minutes?
‘Which of the requests in the Language Focus box are in standard phraseology? When would you say the
others?
©1.10 Listen to ten situations and make an appropriate request to solve the problem.
‘Situation On approach, after an In-ight turback, you are just over your maximum landing weight.
A(Pilot) We need the longer runway. Request emergency services standing by. Request instructions
to dump three tonnes of fuel.
ee
ns,
Complete the table. Match the abbreviations and acronyms to the explanations (1-12).
AIRPROX TCAS ATIS RVR EGPWS ETOPS
IAF ILS inHg LDA MSA RVSM
1 ‘the combination [5 the rules by 9 ICAO provision
of localiser and which the vertical permitting twin-
glidestope separation engine aircraft to
between aircraft fly more than 60
‘can be reduced minutes from 2
diversion airfield
2 distance over 6 the situation in [40 ‘the altitude below
which runway AIRPROX | which twa aircraft which aircraft
markings and ‘come dangerously must not descend
lights are visible close in the terminal
area
3 the length of 7 the point at which 44 the automated
runway which can the first segment system to
actually be used of an instrument provide updated
during touchdown approach begins aerodrome and
and landi meteorological
information
4 aitborne system | 8 aircraft system [42 ‘the unit of
designed to avoid designed to warn measurement
aitcratt collisions crew of aircraft used for
approaching barometric
terrain settings in North
AmericaUNIT 4. LANGUAGE AND COMMUNICATION IN AVIATION
5 @4,44 Listen to these abbreviations and identify the order in which you hear them.
[eae oo 1 ean
ASI EFS
(Ta
IAS INS.
‘OAT
7 [irs
Identify the abbreviations in Exercise 42b.
«© d.a4 Listen again and repeat the abbreviations,
What abbreviations can you see on this chart? Say what they mean,
“TW JEPPESEN AOMORI, JAPAN
RSA AO) unitate susteutete VOR 7 Ruy 24
i 12.57 120.57. 1 118.3 126.2
es ers |icemoircnas| aiieia? [Aer tw 650"
| ee (eee) BE eet
Essen arcu. Climb 10 6000' ourbound via MRE YOR 8-251 | soo" zl]
BSS T AG Seacdtatite a ad a
m8 Rael Fue eae
28 eet
45. Look at the words (a-1) below, which you may encounter i
the definitions (4-42).
1 period of team work
2 disoontinuing an approach and performing a circuit for
a new approach
3 heading issued to an aircraft for the purpose of
providing navigational guidance
4 trajectory followed by the crew at a given gradient
(ypically 3°) during approach
5 rotating the nose of the eircraft to cause touchdown
6 narrow piece of paper or cardboard, or electronic equivalent,
containing information about a flight for the ATCO
7 assigned departure time frame
8 fine rain
9 place where aircraft stop before lining up on the runway
20 parts of the apron, taxiways and runways which are in
conerete or bitumen
111 loss of engine combustion
112 form of delaying action by performing @ 360° turn
an operational environment. Match them tc
a holding point
b flare
go-around
d obit
e drizzle
f flame-out
g vector
hh shift
it paving
j strip
k glide path
I slotUNIT 1 LANGUAGE AND COMMUNICATION IN AVIATION
Ee
24a Look at the pairs of words and Identify which are
written with American spelling and which with
British spel
1 center centre
2 color colour
3 downdraught downdrat
4 gege gauge
5 leveled levelled
6 programme program
7 stabiliser stabilizer
Bye tire
Look at the pairs of terms (4-10) below. For each
pai, identify which Is the American English and
which is the British English usage.
Ahandott American handover British
2 vatfic pattern traffic circuit
3 hold stack
4 airplane aiteratt
5 Jetway airbridge
6hPa in.tig
7 ramp apron
& visibility: statute miles visibility: kilometres
10 disembark
Cor ofotty
When we experience problems, it's
not that this has necessarily caused me
to make a wrong turn or do something
Incorrectly; the problem that | feel it has
caused is the communication and the
deciphering of what it is exactly that they
want us to do takes a little bit of time
and puts us behind the aircraft.
quoted in United States Airline Transport Pilot
International Flight Language Experiences ~
Report 2: word meaning and pronunciation
(National Technical information Service)
Describe any personal experiences in which
communication caused you to be ‘behind
the aircraft’
‘* Why Is It better not to be ‘behind the aircraft’?
9 clearthe runway vacate the runway
deplane
‘What other differences do you know between American and British English?
Why do you think that Tax! into position and hold and Descend Level two-ten are not part of approved
ICAO phraseology?
(04.42 Listen to the same transmissions spoken by six different people from different parts of the
world, Can you identify which countries or regions they are from?
Preparation
Look at the transmissions (4-40). Are they in
standard phraseology, non-standard phraseology or
plain language?
1 Cleared straightin ILS approach Runway 27
2 Are you going around?
3 Line up. Be ready for immediate departure.
4 Regional 748, line up in tum.
5 There is @ dog on the runway.
6 Taxi into position and hold.
7 Taxi to holding position
8 We have a hydraulic leak.
9 Extend downwind, you are Number 2. Number 1
is the 737 on three-mile final.
10 There is standing water on Runway 19.
dik eee ees
bb In your operational experience, which accents have caused you the most problems?
MEUM cunen es
Icao Focus
ICAO standardized phraseology
shall be used in all situations for
which it has been specified. Only when
standardized phraseology cannot serve
an intended purpose, plain language
shall be used.
ICAO Annex 10, Volume ii, 5.1.1.4
Describe a situation in which you have
needed to switch from standard phraseology
to plain language.UNIT 4 LANGUAGE AND COMMUNICATION IN AVIATION
b Look at the transmissions (1-8), which explain why you are unable to comply with an instruction or a
request, and complate them with the words in the box.
minimum tumnoff direct failure blind IMC heavy wsiilty
41 Unable to climo FL 370: we are too heavy
2 We cannot expedite our departure: we seem to have @ pneumatic
3 Unable reduce our speed. We are already at our ___ clean speed.
4 Unable to route you to Calgary. The runways are closed due to low
5 | am unable to clear you Madras: there are military exercises in the airspace.
6 Negative contact: we are in
7 We cannot exit by the first ‘we are making a flans-up landing.
8 I'm unable to tell you the aircraft type ahead of you: | have a ____spot on my screen
Communication
recor
04.43 EXE Usten to ten pilot requests.
Responaeaying you are unablc’and Development of proficiency in fluency
Pilot Request Taxiway Echo. and interaction will be dependent on:
‘ATCO Unable. There is work in progress along | + clearly identifying the impacts of
the taxiway. “code switching” between standard
» 01.16 [IE Listen to ten controller requests. phraseology and plain language
Respond saying you are unable and why. + identifying appropriate and effective
ATCO Adjust speed to cross Bologna at 28. checking mechanisms ...
Pitot Unable. We are already at our minimum | py Jeremy Mell, ICAO Journal, Volume 58
‘operating speed.
ESE Eas CASE Ed Take turns to + Give an example of a checking mechanism.
‘ask questions to check understanding. ‘+ Why are checking mechanisms important
ATCO There is a chance of hailstorms beyond |_in communication?
Ablbotsford
Pilato you mean there may be hail? / So we could encounter hall on our route?
Debriefing
Debrief Exercises 17 and 18 with the class. Discuss those aspects which you found most challenging.
eres
4 Complete the progress check for this unit. Assess your proficiency in these areas.
(1= [need more work on this, § = I feel confident in this area)
| at IL can distinguish between standard phraseology and plain language. ies 5
| | can give instructions and make readbacks. a eee
| I can check to make sure | have understood information. de 2s oS:
2 Choose three areas of communication from this unit which you are less confident in.
‘Make plans for improving your skills in these three areas.
16UNIT 2
Ground movements
COMMUNICATION FUNCTIONS
* Communication errors: failure to ¢ Describing the seriousness of a situation
acknowledge correctly (ATCOs) + Giving instructions and resolving problems
© Confirming and clarifying + Detailed taxi instructions
+ Requesting confirmation + Handling turnaround incidents
A typical day at any busy aerodrome anywhere in the world: dozens, sometimes
hundreds, of vehicles and aircraft transit active runways every hour. For the most
part, all of them get where they are going without incident. Occasionally, however,
someone makes a mistake. Perhaps it is a pilot who is arriving at an unfamiliar field.
Or maybe it is a poorly-trained vehicle driver who takes a short cut across a seemingly
inactive runway. Or possibly it is a busy air traffic controller who momentarily forgets
@ particular aircraft. Any one of these mistakes could result in a runway incursion ~ a
serious compromise to aerodrome safety that could easily result In a catastrophic
collision and loss of life.
Dr Assad Kotaite, the former President of ICAO, ICAO Runway Incursion video
Ls Apart from aircraft, what other vehicles move around the airport?
» What makes an airport such a potentially dangerous place?
© What examples of mistakes made by pilots, drivers and controllers have you encountered?UNIT 2 GROUND MOVEMENTS
Ena
2a Label these signs and markings from international airports with the definitions below. What is the
difference between a marking and a sign?
Funway holding position sign utbound destination sign taxinay ending marking no-entry sign
runway ext sign ILS ential atea sign runway centreline marking taxi location sign
» How far do airport signs vary from country to country? In what way can these variations create
ifficulties?
© 4.48 Listen to eight ATCO transmissions to pilots. Mark the order in which you hear the markings and
signs referred to in Exercise 2a,
32_In pairs, look at the airport chart on page 19 and brainstorm as many different aitport areas, bulldings
and equipment as you can,
Airport areas Airport buildings Airport equipment
apron hangar glideslope antenna
© Describe what these areas, buildings and equipment are used for. Which are most important for pilots
and controllers to be familiar with?
© Match these airport facilities, services and equipment to their short definitions.
apron
2 blast fences
3 deicing gantry
4 dispatch
5 engineering
a service which provides flight crew with flight data
» place where taxiways or runways cross each other
part of aerodrome security which prevents intrusions
4 parking position
‘€ open area in front of terminal or hangar
6 intersection f part of ILS equipment
T localizer g service which keeps runways available in winter
8 perimeter fence fh barriers used to protect people, vehicles ete. from engine
thrust
9 snow clearance | department in charge of aircraft maintenance
10 stand j_ used in cold conditions to spray aircraftUNIT 2 GROUND MOVEMENTS
Runway incursion
Hot Spots
Gites
Maintenance
‘contre
e
ie
1383
p Control Tower
eC ne
a
Tot
ep
‘axiway D agjacent to
‘Terminal B, gates 34
and 35, Terminal ,
gates 77 and 78 not
016 = sible by Tower
4 ©4.46 Look at the chart based on Kansas City International Airport and decide if the information you
hear is True (1) or False (F).
eS 7
a) ae
Words of location and movement are used constantly in aviation language. Match the words in the box
to their opposites in the table.
LANGUAGE FOCUS: Location and movement
out from outgoing into from under along inbound
forward far behind off right
across near
{ aft on
ahead out of
back to ‘outbound
incoming over
left to
a9