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AUDIT REPORT
AUDITEE ABC Laboratories Pvt Ltd
AUDIT DATE(S) 07th & 08th August 2021
AUDIT CLIENT XYZ Healthcare Limited , UK
_____________________________________________________________________________________________________________________________________________________________________________________________________________________
Table of Contents
SECTION I -PREAMBLE
AUDIT OBJECTIVE............................................................................................................................................. 3
AUDIT SCOPE ..................................................................................................................................................... 3
AUDIT CRITERIA ............................................................................................................................................... 3
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WAREHOUSE.................................................................................................................................................... 12
PRODUCTION ................................................................................................................................................... 15
QUALITY CONTROL INCLUDING MICROBIOLOGY LAB ................................................................................. 20
ENGINEERING INCLUDING UTILITIES............................................................................................................. 28
SECTION IV-QMS SET UP & DOCUMENTATION REVIEW ................................................................................. 33
SECTION V-AUDITOR’S PROFILE ....................................................................................................................... 48
SECTION I-PREAMBLE
AUDIT OBJECTIVE
The onsite audit was conducted in an open, friendly and unbiassed manner with an objective to evaluate
the level of compliance of M/s. ABC Laboratories Pvt Ltd against the standards as detailed in “Audit
Criteria”, including the specific areas/systems within GMP as requested by audit client.
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AUDIT SCOPE
The product(s) covered under the scope of the audit were-
Tranexamic Acid Injection BP 100mg/ml
Lacosamide Injection
Baclofen 2mg/ml Intrathecal injection
Bimatoprost Eye drops
Urapidil 5mg/ml Injection
Activities and /or processes applicable to following functions are covered during this audit.
Buildings, Facilities & Utilities Quality management
Material management & controls Documentation controls
Production Processes & Equipments controls Validation & Qualification
Packaging & Labelling controls Storage and Distribution controls
Laboratory and Instrument controls Personnel
X Any other(s):
AUDIT CRITERIA
The minimum requirements stated in the following guidelines were adhered during evaluation :-
AUDITEE PARTICIPATIONS
Following key personnel have been involved during the course of audit:
Mr. Ranjit, Site Head
Mr.M.Krishna Prasad, GM-QA
Mr.Ram Reddy, Sr.Manager-QC
Mr.Vignesh Patel, GM-Production
SITE DESCRIPTION
The site is well connected through road and is around 25 kms from Hyderabad International airport,
towards Bangalore highway. The total plot area of site is around 3.95 acres and the factory are situated
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in a pollution free environment and surrounded by non-polluting industries, which do not generate any
smoke, soot or dust. There are no polluting chemical or pesticide manufacturing units in the vicinity.
The construction was commenced in Mar 2000 and was completed in Jan 2002, following which the
plant was commissioned in May 2002. The total built up area is approximately 8000 m2. The
production has following lines for manufacture of sterile dosage forms:
Line Sterile dosage forms Pack Configurations
Plastic Glass Glass Vials
bottles Ampoules
Line -I Ophthalmic & Injectables 5ml to 15ml NA 2ml to 30 ml
Line -II Ophthalmic/OTIC solutions only 5ml to 15ml NA NA
Line -III Injectable only NA 1ml to 10ml 3ml to 30ml
Line -IV Ophthalmic & Injectables 5ml to 15ml NA 2ml to 30 ml
Based on information provided, it is understood that the site is capable of manufacturing 2.5 million
ampoules/month and 4 million vials /month on a two-shift basis.
No toxic or hazardous substances are handled and/or processed at site.
The site employs ~1300 skilled personnel and number of employees in various departments are as follows.
Department/Functions E M PL OY E E S
State authority (Drug Control Administration, FDA, Government of Telangana) and CDSCO (Central
Drug Standardization Control Organization, Ministry of Health and Family welfare, Government of
India) inspects the site at regular frequency to evaluate the level of GMP compliance. The most recent
inspection was conducted around Sep 2018. Various other certifications are as follows;
Country Agency Month & Year of inspection (Most Recent) Approval status
Hungary NIPN Dec 2019 Approved
USA USFDA Nov 2019 EIR received
PERU DIGEMID Aug 2019 Approved
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All the personnel who interacted during the audit were appeared to be well versed with the activities
they have been assigned as well as on cGMP, as evident through the interviews, facility tour, and
review of training records.
All materials (APIs, Excipients & Packing materials) are procured from approved suppliers. The
warehouse areas are spacious and have separate spaces for storage of Raw materials, Primary packing,
and Secondary packing materials, and finished products. The areas within the warehouse are further
subdivided into segregated zones for Quarantine, Approved, and Rejected materials. Dedicated
cubicles are available for performing sampling and dispensing activities.
Upon receipt of the consignment, the containers are dedusted in a confined area. After dedusting and
satisfactory verification of relevant information, the containers are transferred to the Quarantine area
and GRN is prepared by warehouse personnel. Information to QC is given about the receipt of
material (by forwarding the GRN) and to initiate sampling activity. Upon receipt of GRN, the quality
control lab assigns an Analytical Reference number. In the case of API, all the received containers
are sampled for Identification purposes and a pooled sample from a representative amount of each
The finished products are processed under a highly controlled environment and adequate controls to
minimize the risk of contamination. Primary and Secondary gowning procedures are in place. As a
measure for sterility assurance practices, media fill is performed at defines intervals. The processing
equipment are equipped with CIP systems, which provides adequate assurance concerning the
removal of residues. The vial filling area is equipped with an online particle counter for continuous
monitoring of Non-viable particle counts in the background area. The cleanrooms are controlled
through dedicated AHU to maintain differential pressure & provide required Air changes/hour for a
particular grade. Utility system includes:- Water system (Purified Water, Water for Injection), Pure
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AUDIT REPORT
AUDITEE ABC Laboratories Pvt Ltd
AUDIT DATE(S) 07th & 08th August 2021
AUDIT CLIENT XYZ Healthcare Limited , UK
_____________________________________________________________________________________________________________________________________________________________________________________________________________________
steam generation; Compressed Air & N2 generation. Key processing parameters (such as mixing
time, sequence of addition, volume checks) are recorded in Batch Manufacturing Records,
contemporaneously.
QC lab is well equipped with sophisticated equipment like HPLC, GC, FTIR, UV. The microbiology
lab is equipped with a separate area for evaluating Sterility tests, MLT, and BET tests. Bacterial
identification and antibiotic susceptibility testing are through a fully automated system -VITEK2.
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Approved procedures are available for Sampling, Testing, Evaluating the analytical data.
The site has semi-automated Packing lines, which can enable Tamper evident seals and embedding
serialization at carton & shipper level and further aggregation at pallet level. The activities related to
packing are governed through a master packing card. Packaging steps related to a particular batch are
recorded in the Batch Packing record.
Overall, there were no critical observations. However, there are 5 minor non-conformities were cited
during the audit. All the non-conformities were explained to the key personnel, during the closing
meeting and suggestions have been given for the way forward to bring necessary compliance. The
non-conformities have been agreed upon by the concerned.
The company was considered to conform to applicable EU GMP standards except for the non-
conformities detailed in the “Non-conformities” section below; upon receipt of the effective CAPA
plan from the auditee, this audit shall be closed and the closing statement shall be issued.
Good Practices recognized
NONCONFORMITIES OBSERVED
The non-conformities observed during the audit are presented below
LEAD AUDITOR
This section contains the summary of areas and/or systems inspected during the days of the audit.
Observations noted were presented in section II of this report concerning the respective deficiency
category. While inspecting, multiple records and/or reports (relevant to the area inspected and/or
activity performed in the specific area) are requested to the auditee(s) for evaluation. The records
and/or reports, presented, are evaluated objectively to determine the extent to which audit standards
are fulfilled. The outcomes of such records and/or reports are summarized in relevant sections of
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each department. Also, as part of the shop floor round, interacted with the concerned personnel
involved in the activity, to interpret the actual practices followed. Specifically, activities such as
sterility testing, practices within aseptic areas have been deeply observed and documented in the
relevant sections, where appropriate.
WAREHOUSE
The warehouse is within the manufacturing block and various activities / systems available and/or
processes followed are as follows.
Material Receipt
All incoming raw materials and packaging materials are received by the warehouse department. The
receiving bay is found to be suitably designed with Air curtains and there is a provision for dedusting
the containers. Receipt of Raw materials & Packing materials is handled as per systemic procedure
WH/025. Reviewed the procedure and determined that, upon receipt of any consignment, before its
acceptance, the containers are physically verified for their identity and integrity /authenticity. The
verification also includes an examination of documents provided such as availability Manufacturer
CoA Material code against the approved vendor list, etc. This verification is substantiated through a
checklist. Upon examining the inward register, randomly requested the completed checklist for a
The (material) containers are segregated according to their batch numbers and are placed in pallets.
GRN is prepared and simultaneously information is given to QC, to plan for sampling activity.
Examined the copy of GRN vide number RG2100412 prepared for ‘Tranexamic Acid USP’ against
the batch number X2103013M. The GRN is adequate concerning its applicable and/or governing
procedural requirements. As informed by the auditee, in case, if any containers are received in
damaged condition, a separate sample is collected and tested separately.
Sampling area
The warehouse has 2 sampling cubicles, one for raw materials, other for packing materials. Each
cubicle has a separate entries for Man movement and Material movement. The cubicles are equipped
with reverse LAF and balances. Approved procedures are available for the Cleaning of sampling
cubicle. The details of balances & their operating ranges in the sampling cubicle are as follows
Sampling Cubicle dedicated for Cubicle dedicated for
cubicles Raw materials Packing materials
Cubicle ID G258 LAF ID: Q/113
Balance ID Q/218 ; Q/460 W/024
Operating range 100mg to 200 gm ; 20 g to 2000g 30g to 13 Kg
Reviewed the daily calibration record of balance (Q/218) vide format F/QA/065/05-01 and found it
is easily accessible. Reviewed the procedure and found that detailed statistical sampling plans are
indicated. Representative samples of the material are withdrawn by QC personnel as per the
sampling plans, number of samples drawn is √𝑛 +1 , where ‘n’ is the number of containers. If a
consignment /batch is having less than or equal to 5 containers, all containers are sampled.
Upon sampling, the QC personnel affixes the ‘Sampled’ labels on the containers from which the
samples have been withdrawn. The details of sampling such as the number of samples withdrawn,
sample quantity, and the signature of the person who carried out the sampling and date of sampling
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are documented appropriately. Different status labels differing in color schemes are being used (i.e.)
under test (Yellow) , Approved (Green) and Rejected (Red) status.
Material storage
The approved RM storage area has adequate space to accommodate containers of various sizes. The
RM storage area & dispensing areas have an epoxy coating. As part of the audit review, the
Temperature mapping report (vide GSP/Q/18/086) of the raw material storage area (G253) has been
examined. Upon review, it was recognized that seasonal impact was not taken into consideration
while performing the study. The auditee explained that site is under the process of implementation.
Informed the regulatory requirements and explained the conditions required to be established by the
manufacturer. Refer Non-conformity 2
Packing Materials:
Packing materials are segregated from raw materials and are placed on the second floor, to avoid any
mix-ups and cross-contamination. Inspected the storage cabinet, where printed labels are held, and
found that the cabinet is under lock and key. Examined, roll Label of Tranexamic acid Injection (Item
code; 3092) F1 SE 5ml (Vide code P2F100011) and found to be adequate concerning its last usage
record. A separate area for sampling and dispensing packing materials are available, with similar
person verifies the batch release certificate approved by QA and verifies the number of finished goods
received.
Observed, two Cold chambers [W/056 & W/057] for storage of Temperature-sensitive finished
products. Reviewed, Temperature mapping study report vide # RVP/W/057/02, dtd 22nd Jun 2021
found to be adequate. The maximum temperature observed was 6.8°C against the range of 2 to 8°C.
Based on interaction with the auditee, it was understood that, Pallet level aggregation is done at the
Finished product warehouse using the Track and Trace platform -EUTOPIA. The script information
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PRODUCTION
In general, the Premises have been well designed keeping in mind;- Adhering to cGMP requirements
and considering the Best industry practices. The ceilings, walls and doors in the manufacturing areas
are found to be of modular construction. Ceilings are found to be with a smooth finish. It was
recognized that the buildings have been designed to facilitate Cleaning, Maintenance, and handle
appropriate operations to the type and stage of manufacture. The flooring for the Production is found
to be with the epoxy coat. The fixtures in ceilings such as Lights, Air outlets, are designed to minimize
dust accumulation and to facilitate cleaning. The view panels are double gazed. Based on discussion
with the auditee, it was understood that products in scope of audit are manufactured in following lines
Line (s) Name of the product (s) Status
Line -I Lacosamide Injection Not yet approved
Urapidil 5mg/ml Injection Dropped
Line -II Bimatoprost Eye drops Not yet approved
understood that all the areas in the sterile facility are classified, either as Grade A/B/C/D to meet the
applicable requirements. As observed, the Δ Dpa is maintained NLT 16 Pascals between rooms of
different grades.
The filling areas (of Line-I, Line-II & Line -III) are equipped with an online particle counter for
continuous monitoring of Non-viable particle counts in the background area. The filtration area of Line-
IV is equipped with an online particle counter. Also, an Automatic Leak testing machine is installed
for product filled in Plastic bottles (i.e.) Line -I, Line -II, and Line -IV. An automatic inspection
machine is installed in Line -III.
The list of major processing equipment in Line-I and their capacities are as follows:
Major Equipment in Line _I Make Capacity
Manufacturing tanks Adam Fabriwerk 300 Ltrs (2 numbers)
Steam sterilizer Pharmalab 1215 Ltrs
Post sterilizer Pharmalab 2160 Ltrs
Ampoules/Vials washing machine Klenzaides 3 to 30 ml glass vials ;
5 to 15 ml for plastic bottles
Interpreted the actual practices (through interaction with concerned personnel) and Reviewed the
procedure for “operation & cleaning of ROTA ampoule and vial washing machine ’ vide procedure
number P/229 and found to be following actual practices. As informed by the auditee, the ampoule/vial
washing machine is periodically maintained through an approved preventive maintenance schedule.
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AUDIT REPORT
AUDITEE ABC Laboratories Pvt Ltd
AUDIT DATE(S) 07th & 08th August 2021
AUDIT CLIENT XYZ Healthcare Limited , UK
_____________________________________________________________________________________________________________________________________________________________________________________________________________________
Also reviewed the overall summary for Grade B areas of filling line-III &the observed values are as
Type of monitoring Max TAMC Observed (for Jan to Jun 2021) in Grade B areas of
vial filling area-line III
Air sampling method 11 cfu on 05th Jan 2021 (ENV/21/0014)
Settle plate method 46 cfu on 28th Jan 2021 (ENV/21/0180)
Reviewed the Re-qualification document for filling lines vide report numbers;
RVP/E/288/04 (For Line-I) , dated 21st Jun 2021
RVP/E/195/16 (For Line-II) , dated 11th Jun 2021
and found that Air changes per hour is found to be around 340 & meets applicable requirements of
Grade A classification in both ‘At rest’ and ‘In-operation’ as indicated in Annex 1 of EU GMP. The
video footage of the smoke study (depicting the airflow pattern) is found to be satisfactory.
Reviewed Process validation protocol (vide number PVRM/TCO/G2/0.3M/01 dated 29 Nov 2019) of
Tranexamic Acid Injection & understood that the process flow is as follows;
Collect WFI in 300 ltr manufacturing tank . Allow 1.pH 5.0 to 7.0
WFI it to attain temperature in range of 25 to 28°C. 2.Temperature 25 to 28°C
Flush with nitrogen till the dissolved oxygen is 3. Dissolved Oxygen < 2mg/ml
2mg/ml 4. TOC NMT 0.5mg/ml
5. BET: < 0.25 EU/ml
Sterile filtration from 300 Ltr manufacturing tank 1. Pre BPT for WFI: NLT
to filling vessel through 0.2m filter 50.0 psi
2. Post BPT for Product :
NLT 47.41 psi
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through
+44 (0) 203 195 3933 ROTA filling and sealing machine 2. Fill volume in ml (5ml
Page 18 ofampoule)
54
3. Sealing height (5ml ampoule)
4. Sealing quality
5. Visual Inspection of filled
Repo rt pro vide d ex cl us ive ly t o Clien t t hrou gh ND A HC- 02 -108 2,dt d 2 3 Ju l 2 1; NOT TO BE T RAN SMITT ED FURT H ER
AUDIT REPORT
AUDITEE ABC Laboratories Pvt Ltd
AUDIT DATE(S) 07th & 08th August 2021
AUDIT CLIENT XYZ Healthcare Limited , UK
_____________________________________________________________________________________________________________________________________________________________________________________________________________________
Understood the process of manual visual inspection of Injectables, is as per systemic procedure P/233
and determined that Rejects are classified as follows;
Critical Rejects: These rejects can cause serious adverse reactions or death of the patient if the
product is used. This reject includes any non –conformity that compromises the integrity of the
container and thereby risks microbiological contamination of the sterile products
Major Rejects: These rejects carry the risk of temporary impairment of medically reversible reaction
or involve a remote probability of serious adverse reactions These rejects are also assigned to any
defects, which causes impairment to the use of the product. These may result in a malfunction that
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Re-examined the CIP cycle record for 300 ltrs manufacturing tank of Line III. The cycle record
generated by the system has information related to the name of the solvent used, temperature, time
used for cleaning the vessel. The CIP cycle record is found to be adequate.
The QA personnel visit the shop floor and visually inspects the area & equipments. After ensuring the
adequacy of cleaning and availability of other pre-requisites (such as an Issued copies of BMR, etc)
the QA personnel issues the line clearance for initiation of the batch.
As informed by the auditee, all the processing activities are recorded in BMR. If any activities are
equipped with an automated system (such as NVPM), printout of the same is withdrawn from the
system and enclosed as an attachment to BMR. Activities related to packaging are recorded in BPR.
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are recorded in BPCR and reviewed by production as well as by QA before clearance of finished
product to distribution. Batch Release of finished goods is as per procedure QA/071.
Reviewed the complete batch manufacturing record of Tranexamic Acid (Batch # TCO9KA2). The
compiled BMR is adequate with all necessary attachments. Re-examined the system generated
printouts for filter integrity check and determined that the bubble point pressure for Pre-Integrity and
at Post integrity is satisfactory. The observed values of Critical Process Parameters (mentioned in
BMR) are within the acceptable tolerance range or acceptable limits as indicated in the process
validation report. Also verified the NVPM data from the particle counter and found it to be within the
applicable limits. Verified the traceability certificate of the counter and determined that, it has been
calibrated against a (master LSAPC)device that meets the requirements of ISO -21501-4 norms.
Based on the procedures followed, the process flow of the product, outcomes of documents presented
for review, the production is capable to perform the manufacturing activities of products in the scope
of the audit.
Packaging:
Visited the packing section and recognized that no primary packing activities are in-progress, on the
The list of major instruments present within QC & their make are as follows:
Major analytical instruments in QC Total numbers Make /model
HPLC/UPLC with UV/PDA/RI detectors 33 Waters; Agilent ; Shimadzu
Gas chromatographs with HS & Liquid injectors 04 Agilent ; Perkin Elmer
UV spectrophotometer 02 Shimadzu
FTIR 01 Shimadzu
Analytical Balance 12 Sartorius ; Radwag
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expiry dating is assigned as 2 years for liquid after opening the container seal for the first time or the
expiry indicated by the manufacturer, whichever comes earlier. Special attention is paid to the
sensitive materials such as which are oxidizing in nature-Silver Nitrate (AgNO3) and a reduced expiry
of 6 months is provided for such materials.
Analytical standards
Activities governing working standards are as per procedure QC/140 “ Qualification of Working
standard”. As observed, all reference standards are kept as per their recommended storage conditions.
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Unless otherwise indicated, the reference standards are stored in refrigerator 2-8C. The refrigerator
is under controlled access through user Id and passwords. Before actual usage, the standards are kept
in a desiccator for a while to attain room temperature. Reviewed the WS Qualification documents for
Tranexamic Acid (WS/TA-E/004) and Bimatoprost ( WS/BM-S/004). The qualification approach
followed, including the final ‘As is’ value is found to be in accordance with the procedural
requirements.
Instrumentation and calibration:
The QC is well equipped with analytical instruments such as HPLC, GC-HS, UV-VIS
spectrophotometer, FTIR. Activities relating to integration during chromatographic processing is
governed as per systemic procedure QC/219 Good Chromatographic Integration practices. The mobile
phases for liquid chromatography are prepared in a dedicated area. The receipt and handling of
chromatographic columns are as per procedures QC/158 & QC/019.
The instruments are calibrated through a pre-determined approved schedule. Approved procedures are
available for ‘Operation and Calibration’ of various Instruments .
Reviewed the Quarterly calibration record of the Gas Chromatograph (Q/216) dated 14th Jun 2021 and
instruments such as HPLC, GCs, IR, etc. The user account is specific to everyone with a unique user
ID and password. During the review of system settings (for Empower 3), a discrepancy was observed
& it was understood that there are two additional user groups available in the software such as ‘Guest’
and ‘Analyst’ which were not included in the governing procedure (IT/001). Refer Non-conformity-
1
Different user access levels are assigned based on the roles and responsibilities and defined in the
document; such different hierarchy of access levels are QA, Analyst, QC reviewer, Service engineer,
manager, IT admin, etc. IT is the admin here and assigned with the highest level of access privileges
including assigning/modifying the access to other users. As confirmed to the auditor, no one having
the access to delete any data.
As informed by the auditee, the audit trail generated as part of the chromatographic analysis is verified
as part of analytical document review (also as & when necessitated). It was understood that all
computer system-based instruments are enabled with audit trails which records any modifications
made to the data/system parameter during/after analysis. None of the personnel are able to delete the
audit trails data as depicted in the procedure for privileges. The review of audit trails is performed as
As part of the review, the log of verification for backup data for FTIR from 12th Jul to 16th Jul 2021
was reviewed and found to be adequate. Also verified the validity of Polystyrene film (SRM 1921b)
and found to be valid until 31 Dec 2021.
Testing/Analysis
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AUDIT REPORT
AUDITEE ABC Laboratories Pvt Ltd
AUDIT DATE(S) 07th & 08th August 2021
AUDIT CLIENT XYZ Healthcare Limited , UK
_____________________________________________________________________________________________________________________________________________________________________________________________________________________
Allocated samples are tested/analyzed as per (QA) approved standard testing procedures. Test
procedures for Raw materials are transcribed from the current edition of applicable Pharmacopoeial
monographs. Test procedures for finished products are generally based upon after successful
completion of method transfer to site, as per systemic procedure QC/212. Additionally, the feasibility
of analytical methods (of Pharmacopoeial monograph test methods) is evaluated as per systemic
procedure QC/261.
Laboratory Incidents:
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Any incidents, while testing is handled as per systemic procedure QC/178. Reviewed the trend
laboratory incidents for the review period Jan to Jun 2021. For the incidents, which have been closed
the summary or errors are classified and the details are as follows;
Q1 Q2
Jan to Mar 2021 Apr to Jun 2021
Analyst Error 26 30
Instrument Error 22 15
Analytical Error 29 20
Documentation Error 03 09
Software Error 08 04
Other types including Random and/or atypical errors 10 21
Inference : When enquired for (No drop-in Analyst error) the QC head conveyed, during pandemic
season, there was significant drop in Analyst head counts, which eventually resulted in overloading to
existing personnel. Also assured, now sufficient manpower has been induced and expected to reduce
the Human errors in the upcoming quarter(Q3).
The review also infers that the majority of incidences that occurred during the review period were
After successful completion of the analysis, the generated electronic data are reviewed for its accuracy
& adequacy as per systemic procedure QC/218, and further evaluated for its compliance against
approved specifications.
Stability study management:
Stability study management is as per systemic procedure QC/016. As part of stability evaluation,
Critical Quality Attributes are compared at appropriate intervals against the initial values and/or
historical data in order to recognize any changes to the drug product. As per the procedure, apart from
the standard stability sample analysis requirements due to process changes, a system of annual addition
of one batch is in place.
While performing an inspection to stability chamber area, observed a list of personnel authorized to
access stability chamber. Also noted that the entry is restricted, and the concerned personnel shall
provide his/her credentials through an (HMI) input interface, which is kept near to the chamber door.
The annual addition batch selection is performed from any first 10 batches of the corresponding year.
Reviewed stability protocol for a commercial batch TCO1AC2 of Tranexamic Acid Injection (MFG
Stability Chambers are annually calibrated by the Original Equipment manufacturer using devices,
which are traceable to National standards. The yearly calibration also includes temperature mapping.
It was confirmed that the vendor performs the calibration of sensors and the chamber qualification and
there are NO deviations/incidents related to stability chambers.
Microbiology laboratory:
The Microbiology laboratory is located on the second floor of the annexed building. The micro lab is
separated from the regular chemical analysis lab area and can perform all the microbiological method
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validations for sterility test, bacterial endotoxin test, microbial enumeration test, and test for specified
microorganisms. All the analysis is carried out as per the approved/validated Standard/General test
procedures and Standard operating procedures. The microbiology lab is equipped with the necessary
instruments and equipment to analyze the microbial attributes of Raw materials, Excipients, finished
products, Stability samples, packing materials, Environmental monitoring of manufacturing areas, and
water analysis of Water for injections, Purified water, Pure steam condensate, and Treated water.
As observed the critical areas such as microbiological testing rooms along with respective change
rooms are provided with separate AHU and the non-critical areas such as the Incubation room,
washroom, and media preparation are provided with AHU’s. The areas catered by AHU are maintained
at a temperature not exceeding 25°C, with air changes of 30 / hour. The entry and exit to the sterility
testing area are through series of change rooms. The list of major instruments available within the
microbiology lab & their make is as follows:
Major instruments in microbiology lab Total numbers Make /model
Steam sterilizer 02 Pharmalab
Vitek 2 compact system 01 Biomerieux
Incubators 16 Thermolab
Microbiology head, identify/nominate a particular analyst for the qualification process. The
qualification is performed on media fill containers and if media fill vials are not available, the
validation shall be performed on a released lot of peptone water as mentioned in the procedure (which
mentioned collect 80 numbers of media fill samples or issue 4 X 100 mL released aliquot of sterile
peptone water used for sterility testing (Closed method). Four test samples from the above collected
sterile Sample are prepared, one for Section Head and another three for analyst under qualification.
Negative control of the test shall be performed with 100 mL of 0.1% peptone water separately. Further,
Performance of testing by Section Head: Perform the sterility test of a given sample as per SOP No.
MI/013 or MI/101.Performance of testing by analyst under qualification: The Section head should
provide the samples to the analyst under qualification. Perform the sterility test as per SOP No. MI/013
or MI/101.Observe the result on daily basis on the respective analyst qualification protocol.) Records
of training are documented in the file of an analyst. Reviewed the microbiologist qualification record
of Mr. S. Mahesh vide report # AQ/ST/035334/01, found to be adequate and in compliance with the
governing procedure.
Microbial cultures are procured from reputed institutes (which provides certificates indicating the
There is a separate media preparation room to prepare the media from de-hydrated media purchased
from approved suppliers “Hi-media”. The preparation and storage of Media are as per standard test
procedure or as per monographs. The autoclaves are qualified for different loading patterns and cycles
including empty and fully loaded conditions for the sterilization; yearly re-qualification is carried out
for the autoclave. Reviewed the Media preparation details of BSCP for batch MED/0909/21. The
autoclave cycle record 11455 was available with the necessary details. The growth promotion test (for
the above media) was initiated on 17th Jul 2021 and released for usage on 23rd Jul 2021. The quantity
released for usage is 26 ltrs. Reviewed the re-validation report of Incubator (Q/308) vide report #
RVP/Q/308/03 and found it to be adequate.
GPT (Growth Promotion Test) is performed after media preparation to ensure the media is capable
to promote growth as expected. Randomly reviewed GPT for media MPY 0175 dated 21 Oct 2019
and found to be adequate. Also, the reconciliation details are satisfactory. Prepared media is stored in
an incubator; Incubators are available with different incubation conditions are available to be utilized
including one stand-by. Yearly calibration of each incubator is carried out as per schedule. The
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stated max lamp burning hours, the lamp is replaced and documented accordingly as per procedure
QA/066.
As informed by the auditee, the manufacturer, installed capacity of PW systems are as follows:
Name of PW system manufacturer Installed capacity Catering/Distribution to lines
Aquatech Engineering services 1000 ltrs/hour Line-IV
Wipro water limited 3000 ltrs/hour Line-II
Water for Injection: As explained during the audit, the input to the WFI system is purified water
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generated by an ultrafiltration system. The purified water is stored in the 3KL tank and is supplied to
Multi-column distillation still. The multicolumn distillation produces WFI at a rate of 500L/hour. The
WFI is collected in a 1KL SS316L tank.
The WFI is distributed using a sanitary distribution loop at a temperature more than 70°C. Flow in the
recirculation line is maintained using a Back Pressure Regulating Valve installed before the spray ball
on the top of the storage tank. The return of the loop is provided with instrumentation such as inline
TOC meter, pH sensors, Flowmeter, Conductivity, and Temp sensors. The return water flow velocity
at the return of the loop is maintained at > 1.2m/sec. In addition, the WFI storage tank is equipped with
a hydrophobic vent filter of 0.2m in a housing provided with heat tracing.
Based on the review of the layout presented, understood that 06 user points are available in Line III
from WFI-1 and the areas catering are as follows.
----------------------------Distribution to Line III from WFI system -1-------------------------
Unit preparation Vessel Washing Solution Filtration Tray
Area Wash Area Preparation Area washing
Area Area Area
Dechlorinated water is then pumped through the O3 dosing unit and is further stored in a tank made up
of SS316L. The O3 treated water is then pumped through a UV exposure unit, which removes the
Ozone (O3) from water. The water is then passed through the MGF unit that removes suspended matters
from feed water. This unit is provided with pressure gauges to monitor the pressure drop across the
bed.
The filtered water is then passed through an Ultrafiltration unit consisting of housing with a UF
membrane and pumps. The permeate of the Ultrafiltration unit is collected in a storage tank made up
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of SS316 L. The Ultrafiltration unit is sanitized using Hydrogen Peroxide (H2O2). The permeate of the
Ultrafiltration unit is pumped through a Demineralisation plant comprising of strong Acidic Cation
Exchanger (SAC), strong Base Anion Exchanger(SBA) and Polishing unit. The water generated from
DM unit is monitored for conductivity and pH. In case if conductivity exceeds the set limit the plant
automatically goes for regeneration.
DM water is then passed through a UV sanitizer and a 5m filter and finally into the RO unit, which
generates Purified water. The RO unit comprises a single pass-through system consisting of 7
membranes, which are held in sanitary housings. The Unit has an online conductivity meter and pH
meter, which monitors the quality of purified water. The purified water is recirculated through the RO
unit in case of a high level in the PW storage tank. The RO unit is sanitized by Hot water.
The purified water generated by the RO unit is stored in a 3KL storage tank, made up of SS316L. The
Purified water is distributed to user points using a sanitary distribution loop at ambient temperature.
The UV sanitizer is provided in the distribution loop. As informed by the auditee, all the distribution
piping meets the specified limit of a dead leg. The return of the recirculation loop passes through a
TOC meter, Conductivity, pH meter, and flow meter. If the purified water fails for any of the above set
limits, a valve in the return loop opens to dump the water into the drain. The return line of the PW
The WFI is distributed using a sanitary distribution loop at a temperature of more than 70°C. The return
of the loop is provided with instrumentation such as TOC meter, Conductivity sensor, Flow meter, and
Temperature sensor. The return water flow velocity at the return of the loop is maintained at >1.2m/sec.
In addition to WFI storage tank is equipped with a hydrophobic vent filter of 0.2m in a housing
provided with heat tracing.
The entire system is designed to produce and distribute WFI meeting chemical specifications laid down
in IP/BP/USP & Ph. Eur monograph with conductivity NMT 1.3S/cm and TOC NMT 500ppb.
The system is monitored and controlled for TOC, Conductivity, Flow, and Temperature through a
SCADA based PLC which is equipped with alarms and fail-safe features to ensure that the water is
meeting the laid down specification. The WFI system is sanitized every fortnight using steam
sanitization. All the wetted parts are made up of SS316L. All the gaskets are made of inert materials
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like Silicone/Viton.
Pure steam Generation system is designed to produce pure steam which (upon condensate) complies
with the USP/IP/BP monographs of Water for Injection. As informed by the auditee, the Pure steam
generator is integrated with the Vial II water system area on the second floor. The system consists of
Tubular steel structures with a pure steam generation column, a series of vertical preheater, electrical
panel board. The system is operated completely through a PLC system which ensures efficient working
of the plant under favourable conditions. The wetted parts used are SS316 L. Pure steam Generator
works on Falling Film Evaporator principle, employing a high temperature which assures a supply of
high purity pyrogen-free sterile steam. The PSG is designed to produce 500kg/hour of pure steam using
purified water and plant steam at 6Kg/cm2. The unit is designed to remove microbial contamination
by three stages of separation. PSG has a single effect unit comprise of an innermost evaporator (Shell
and Tube heat exchanger) an immediate separator and an outer column. The source of energy for this
effect is Boiler steam.
A Specially designed distribution plate ensures the water falls down the tube as a ‘Thin film’, which is
heated with plant steam and causing it to instant flash evaporation. This flash evaporation helps the
As informed by the auditee, the equipment consists of a compressor, motor, motor starter, inlet filter,
aftercooler, air receiver, air dryer, control systems and instrumentation.
The compressor module consists of a 30 HP motor. The motor and V belts cover with wire meshed
guard to the rotating sheaves and to prevent persons or objects from coming in contact with these
moving parts of the compressor. The inlet filter is provided at the suction side to prevent harmful
particles from entering the compressor cylinder and to minimize noise. The Aftercooler is installed to
cool to compressed air after the final compression stage with a capacity of 110 cfm.
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The compressed air system also consists of a receiver designed as per ASME code with inspection
opening, safety valve, and pressure gauge. The receiver efficiently controls the load cycle and
minimizes air piping pulsation and has a capacity of 1m3.
Reviewed the procedure EG/209 for ‘Starting and Stopping of Air dryer’. Reviewed the daily
monitoring record vide format F/EG/209/01/01, dated 23rd Jul 2021, and found to be following
procedural requirements.
manufactured, Copy of Valid GMP certificate, List of Contract agencies, Organization chart, Layout
plan, General flow of process, Layout & PID of Water systems, List of Major equipment and
instruments in Manufacturing and Quality Control, Schematic diagram of AHU
Validation Master Plan (VMP):
VMP presented during the audit was vide number VMP/2021/01, which was effective from 2nd Jan
2021. Based on interaction with the auditee, it was understood that VMP serves as a guiding document
for initiating qualification and validation activities and to ensure that manufacturing and its related
activities are in a validated state to meet the cGMP requirements. Head/designee of site QA approves
Validation documents. The overall validation and qualification activities are coordinated by a team
comprising from various functions such as QA, QC, Production, Engineering, R&D. If the Validation
/Qualification document of the manufacturer complies with the requirements of ABC labs, the same
document is accepted through a sign-off . The scope of VMP applies to Equipment, Processes, Systems,
Methods, Utilities. A requalification strategy is also defined for each type of validation/qualification.
Re-qualification of equipment is performed on 5 yearly basis.
Documentation:
document archival area is found to be meeting the necessary prerequisites. All paper-based GMP
documents is stored in Compactor racks, which are labeled and well maintained.
Product Quality Review (PQR):
As informed by the auditee, understood that the frequency for preparing PQR is staggered. Reviewed
the sop and found to be adequate in meeting the applicable regulatory requirements such as to
incorporate the details of; -Supply chain traceability, manufacturing data including CPP, Trend
analysis, Validation summary covering the Process & Cleaning; Equipment qualifications and
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by 30–35°C for 7 days. NO growth was observed. Verified the reconciliation data against the number
of vials incubated and found it to be accurate.
Cleaning validation:
Based on the documents presented for review, it was understood that MAR values are derived based
on PDE values. Reviewed the CV matrix vide # CVM/Line-III/01 and determined that PDE values are
included for deriving the limit of residue (contaminant) in the next subsequent product to be
manufactured. Additionally, substantiated the statements provided by the auditee (ABC), on 18 Aug
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2020 to the client (XYZ) and found that the response provided is valid. PDE values for molecules
(related to the products in the scope of audit) are presented for review and along with related reference
toxicological monographs and Study data. PDE values are determined by an Accredited toxicologists
(for which a technical agreement is in place). Reviewed the Cleaning validation plan and determined
that, if a product is worst case (i.e.) Lowest value arrived when using with PDE , cleaning validation is
performed for 3 consecutive batches and test results are evaluated. In other cases, (i.e.) if the product
is not being a worst-case, then cleaning verification is performed for 1 batch and testing the samples.
Reviewed cleaning verification protocol (vide # CVP/ 01/00) of Tranexamic Acid Injection 1mg/ml
and found that protocol is adequate complying to the minimum requirements. The approach is mainly
through the CIP cycle. The protocol also warrants the need for Training for operators. Also reviewed
the report (vide # CVR/01/00), which has been compiled after successful completion of cleaning cycle.
The batch considered was TCO1KA2. Overall, the cleaning validation approach was found to be
satisfactory.
Analytical Method validation :
As informed by the auditee, it was understood that analytical method validation is performed at the
TCO2AB2; machine with Equipment ID ;P/580, down first. This error could be
TCO10LA2 it was observed by QA personnel caused if the system stopped
that the data, were not available in responding, crashed or lost
the audit report, while the entries of power unexpectedly.
same were recorded in recording and
maintenance of equipment logbook.
and determined that, hypothesis approach followed to identify the root cause, followed by proposed
CAPA was found to be appropriate and satisfactory. Also, based on the data presented it was
understood that total of 308 deviations have been logged during the year 2020.
Change Control :
All change proposals within the GMP environment are handled as per the approved corporate
procedure. Reviewed the procedure and found it to be adequate . Also determined that a Risk
assessment is carried out to scenarios as necessitated and/or as warranted by QA. The scope of
procedure applies to New additions and for making any change/modifications in the approved System,
Process, Procedure, Facility, and documents. As requested by client, a random sample of change
those action items 9 which are tracked through CAPA notification numbers CAPA/G2/19/004 and
CAPA/G2/19/037, which has been closed on 8th Feb 2020 and 20 Mar 2020 respectively. Unless
otherwise justified and granted with extension, there is no overdue CAPA at this point. Overall, the
management of the CAPA was found to be satisfactory.
Employee Training:
Based on interaction with the auditee, it was understood that any individual upon joining, should
mandatorily undertake the induction training program, which comprises Employee safety, cGMP,
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GDP, and topics related to applicable areas, where he/she will be supposed to work. After successful
completion of the Induction training program, Job responsibilities are agreed upon by the employee,
Head/designee of the department, and finally approved by QA. All the training courses are
administered manually as per the approved corporate procedure. In addition to the induction program,
other types of training such as; - On-job training, Unscheduled trainings during procedural revision,
etc. are imparted as & when necessitated to the applicable group of employees. Additionally, there is
also a GMP refresher training on yearly basis for each employee. Training needs for the individual
employee (who are ‘on roll’) are identified by the Head/designee of the department, based on which a
staggering yearly training plan is framed out. The yearly training plan includes mandatory topics such
as;- cGMP, Regulatory updates/ existing landscapes in regulatory setup, Technological improvements
(if any) in the relevant area work area. The identified employees are trained by the certified trainers, as
applicable. As verified during the audit, the training records for an employee (as & when required) are
downloaded from the system and are up to date. Verified the job responsibilities of employee Mr.
Akshay Khot (Emp code 34531) against the training completion records. All the sop’s relating to
assigned Job responsibilities have been completed. Overall, the Training management system was
found to be satisfactory.
number(s)
OOS/G2 Tranexamic Acid Ph.Eur An OOS result was observed for assay Instrument error:
/19/054 B.No. X1903019M (on dried basis) test by auto titrator intermittent air bubble
AR.No: RM/0075/19 Results observed= 101.9 %m/m in the tubings.
Specification Limit= Between 99.0%
m/m and 101.0% m/m
OOS/G2 Lacosamide Injection An OOS result was observed during Pressure fluctuation
/19/037 10mg/ml stability evaluation (12M; Condition caused due to the
Fill volume 20 ml 25°C/60%RH; Inverted orientation) minute unseen air
Batch .No.LFA3C82 for any other impurity during the bubbles
Related substances test. Results
observed= 14.51 % at RRT 0.14
Specification Limit for any other
impurity= NMT 0.20%
and determined that the investigation approach followed to determine the root cause, followed by
retesting & invalidating the initial observed results was found to be appropriate.
PQ activities, followed by QA review and approval, the equipment is assigned for routine usage. The
numbering nomenclature for protocol issuance and report generation is indicated in the systemic
procedure.
Reviewed the AHU qualification protocol cum report vide number for AHU-005 catering to filling area
of line-III and found that parameters (such as Air velocity, Air changes per hour, Filter Integrity, etc)
be adequate & well within pre-determined limits. Also reviewed the validity of particle counter (Serial
# 196617) which was valid up to 14th Apr 2022
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Reviewed Re-Qualification of filling line-IV vide number RVP/E/273/07, dated 7th May 2021, and
found to be adequate. Reviewed periodic Requalification of Pure steam generator system (CES-077-
02). Following parameters: - Superheat test, Dryness test, Non -condensable gas test, are evaluated.
Report vide PRQR /CEES077 /001-00 has been compiled and approved on 23 Nov 2020.
Preventive Maintenance (PM):
Reviewed the preventive maintenance schedule for the year 2021, prepared by the Engineering
department and approved by QA. The schedule is found to be adequate and has a tolerance window.
As informed by the auditee, the activity is coordinated with production, considering the ongoing
activities. Upon completion of maintenance activity, the equipment history cards are updated
accordingly and relevant entries in the equipment usage log are updated. The activities include service
checks, repairs, modifications, replacements, etc.
The preventive maintenance performed by the engineering department for Vial filling & Stoppering
area, dtd 24th Jun 2021 was reviewed and found to be satisfactory. The preventive maintenance
includes;- Filter cleaning, Integrity testing, duct cleaning
Market Complaints:
Depending on the nature of complaints, a Product recall is planned. Reviewed the SOP and determined
that recalls are classified based on the severity of complaint substantiated with information &
investigation data available.
Class I. Recall situations arise when there is a reasonable probability that use of or exposure of a
defective product is life-threatening or could cause serious risk to health or death.
Class II. Recall situations arise when there is a reasonable probability that use of or exposure of a
defective product could cause temporary health problems but is not meeting the threshold as class I.
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Class III. Recall situations arise when there is a reasonable probability that use of or exposure of a
defective product is neither class I or class II and does not pose a significant hazard to health, but
withdrawal is initiated for other reasons.
The sop dictates the details related to communication channels to be used, the access to distribution
records, the names, and addresses of concerned persons involved in the distribution chain, and
effectiveness recall. Head -CQA is designated as recall coordinator and is responsible for execution
and coordination for recalls. The SOP also mentions the need for Mock recall to verify the effectiveness
of existing controls at least once a year. Since there are NO recalls initiated on a voluntary basis by
ABC laboratories limited or ordered by any regulatory agency/authorities, the outcomes of mock recall
were requested during the audit. It was understood that a mock drill for Recall was initiated for the
product Olopatadine HCl. The overall recall process at the supply chain level has been completed much
earlier as mentioned in the SOP. The outcomes of mock recall were following stated requirements of
the approved procedure.
The finished goods returned from the market are quarantined separately and where appropriate & as
suggested by QA are evaluated by QC to recognize any possible problems with the batch. All those
returned goods are kept separately. Appropriate CAPA is initiated as per the governing procedure.
rating value and Classification. If a risk is identified as ‘low’ then the excipient site is not audited.
The Risk assessment is conducted every 3 years
Assessment Outcomes Cumulative score for excipient manufacturer Risk level
Critical rating 94 to 124 High
Moderate rating 63 to 93 Medium
Negligible rating 31 to 62 Low
In the case of Medium and High risk, the audit is conducted, and the risk rating is given based on audit
output. In the case of Excipients, the requalification frequency is based on audit outcomes (i.e.) category
and the number of findings. The summary is as follows
Audit Outcomes Re-qualification Frequency-Excipients Risk
Rating
Critical findings Immediate (as soon as feasible ) I
> 6 Major findings 30 months II
< 6 Major findings 36 months III
No critical or major findings 48 months IV
For existing suppliers, performance is verified for raw material supplied. Controls are in place to ensure
Based on supplier qualification documents presented during the audit, it was confirmed that all the
suppliers related to products under the scope of the audit have been audited and the re-qualification
dates are as follows.
Name of the Name of the manufacturer and Name of Date Audited Requali
Manufacture address the API of last by fication
r audit due
date
Hunan Address: No. 16, Dongyan Road, Tranexamic 17th Mr. 17th Dec
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project has been dropped out. Accordingly, the product has been removed. Based on the information
provided by the auditee, it was understood following activities (within the scope of GMP/GLP) are
outsourced to external agencies through a technical agreement.
Details of activities Name of the agency Address of the agency
undertaken by the agency
Calibration of measuring AUTOCAL B-1, Bollaram Co-op Housing society,
instruments Bowrampet, Hyderabad
QA TECH Plot # L-134, Phase IIIB, Balanagar Industrial
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Estate, Hyderabad
Testing related to ACME clean room ORAV guest house,
Enviornmental monitoring services #31, Balanagar Industrial Estate, Hyderabad
HVAC and non-viable
monitoring
Certain QC tests on Raw Choksi Laboratories 6/3, Manorama Ganj,
materials, Packing Ltd * Indore , Madhya Pradesh-452001
materials and Finished VIMTA labs Life sciences facility, #5, Genome Valley,
products. Shameerpet, Hyderabad-500078
Indus Analytical R 92-93, Ground Floor, TTC, MIDC,
Solutions Thane-Belapur Road, Mumbai 400701
Iindus- plant III L-32,33, 34, Sultanpur Indl Area, Hyderabad
SITEC Labs (P) ltd PEE-DEE Info tech, Plot #40, Gen 40,
TTC, MIDC,Mahape, Navi, Mumbai 400701
Sequent Labs Ltd 120 A&B, Baikampady Industrial Area,
procedure. If any deviations are recognized (either during Manufacturing and/or Packing and/or
Testing) as part of the review, a notification is immediately logged by the process owner, and the
deviations are investigated and appropriate CAPA is derived. Other observations (such as
documentation errors, etc) identified as part of the review are endorsed/ corrected accordingly as per
the recommended procedures. Upon closure of deviations related to batch & all other observations, the
Batch release certificate is endorsed by authorized QA personnel with the date. Based on the
information presented during the audit, only the following personnel are empowered to release a batch.
Mr. S.Narsa Reddy-Sr.GM.QA
Mr. Thushar Lotlikar , Sr.Manager-QA
Mr. Pradeep Holkar, Sr.Manager-QA
Anti-Tampering initiatives:
As observed in packing lines, as a measure to recognize tampering, an ATD sticker is affixed on both
flaps of the carton. Also, as informed by the auditee & observed, the automatic packing lines can
incorporate serialization requirements as per EU Falsified Medicine Directives. The generated serial
numbers (including the pallet level aggregation) can be uploaded to 3PL and/or EU HUB platforms, to
appropriate places within the reefer container. Upon completing the necessary documentation, the
consignment is dispatched to the customer warehouse and/or company warehouse as per required
storage conditions. The logistics team ensures that the distribution channel will comply with all legal/
license and customs requirements of the respective national agencies and the shipment /delivery to the
customer is ensured as per the marketing authorization requirements.
Data integrity:
Based on the review of records and/or reports presented, it was recognized that the principles of data
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integrity have adhered. During the audit, prime information such as Batch Manufacturing records
&Batch Packing records is re-examined for its reliability towards the ALCOA requirements and
presence of significant anomalies. Manual corrections (where necessitated) in records presented are
appropriately corrected and initialized with sign & date, along with specific reasons for such
corrections. It is verified that several revision processes have been implemented and are fully recorded
in the history of Master BMR & BPR, so that entire details of changes can be traced back. A systemic
procedure vide QA/010 to cover the scope of “Good Documentation Practices’
With caption to the onsite GMP audit of ABC laboratories Ltd performed by Pharmasol UK Limited on
the above specified date(s), the non-conformities noted, have been informed to the auditee through an
audit summary report on 11th Aug 2021.
As a response, the auditee has submitted a compliance response /CAPA on 24th Aug 2021. The response
indicated including corrections made, if any along with their proposed CAPA for each of the non-
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conformities, have been peer reviewed and found it to be robust and satisfactory.
The compliance response is deemed to be adequate with respect to the indicated CAPA, however it will
be the responsibility of site to maintain and continue the GxP practices in routine. Unless otherwise
justified and extension is warranted, all the proposed CAPA should be implemented within their
stipulated timelines. The site has been informed to notify , in case of any change or alterations in the
proposed action deliverables.
For Pharmasol- UK
T.Arun Prasad
Lead Auditor Co-Auditor
I/WE hereby declare that there is no conflict of interest with the auditee m/s. ABC laboratories ltd.
I/We have neither been employed with audited company nor associated with them through any form of
contracts in preceding 5 years.
There is no conflict of interest for financial or nor-financial means with the audited company.
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As a gesture of gratitude, we have been provided with a taxi for commute from our residential area to
the manufacturing site on the day(s) of audit and lunch.
For Pharmasol- UK
T.Arun Prasad
Lead Auditor Co-Auditor