Commercial Circular No. 65 of 2015 GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralaya) RAILWAY BOARD No. TC1l/2003/2015/Refund Policy/1 New Delhi, dated 66.11.2015 The General Managers, All Indian Railways Sub: Gazette notification on amendments in the certain provisions of Refund Rules-Comprehensive Refund Rule. REF: Commereial Circular no. 64-of 2045 dated 05.14.2015 In continuation of above mentioned letter cancellation of tickets and refund of fare Rule-2015 have been notified through e-gazette G.S.R.836(E) and is available on the website of Ministry of Urban Development under the head e-gazette and copy of the same has also been uploaded under the head Commercial Circular on indian Railways website www.indianrailways.gov.in. A copy of brief on important changes made in the Refund Rule has also been uploaded along with the gazette notification. Wide publicity should be given through different media at regular intervals and the changes in refund rule should also be updated on the different locations on the website of zonal Railways, Indian Railways, CRIS website or IRCTC website etc., ee ’f (Vikram Sifigh) Director (Passenger Marketing) Railway Board. No. TCiV/2003/2015/Refund Policy New Delhi, dated 06 .11.2015 Copy forwarded for information and necessary action to: CRB, MT, FC, PS/MR, PS/MOS(R) for information please CCMs, All Indian Railways CCM (PM)s, All Indian Railways, CCO, All Indian Railways The Managing Director CRIS, New Delhi for necessary changes in the software. IRCA Chelmsford Road, New Delhi, for making necessary correction slip in Rule No, 213 of IRCA Coaching Tariff No. 26 part I (Vol-I) MD/RCTC, New Delhi ADGIPR for wide publicity. 9. Managing Director, Konkan Railway Corporation, Belapur Bhawan, Plot No. 6 Sector 11, CBD Belapur, Navi Mumbai-400614. 10. ED(FC), ED(C8IS), EDV(T), ED(Chg.), DDTC(G)-lI, DDTC(G), JDF(C) cM (Vikram Sigh) Director (Passenger Marketing) Railway Board Sakona eni ue-s300499 REGD.NO. DL 33004/90 Che Gazette of Gundia EXTRAORDINARY sere Tas 30-10 () PART H—Seetion 3Sub.sesion() sate vente PUBLISHED BY AUTHORITY OB] 7 Fare, ANT, eRe 9, 20158 AA 1S, 1987 No. NDW DELRI, WEDNESDAY, NOVEMBDR 4, 215/KARTIKA 13,1937 wiaet corte) afer Amr, 2015 ‘aU, 636(@) rita eecare, aff, 1989 (1989 T 24) Bt TET GOT TATET (2) i fe (a) Bare efter coer (1) gre wee aR a wera ge ae ee aT (Rene eT a Pee i wx aftere) Fra, 1996 3, er orth FRrara after wee Be, EAA awfBepen fee Peo ara @ a eh ar ate Far sar @, Prafafac fra aanht &, ar (1) efter are afte re — (1) a Fae a ae a er ah (Ree TRE ax Fre oT afeeTa) fev, 201541 (2) 312 wae, 2015 Aras at 2, aftorarh age Perit, re aes Pai (6) are lt aftr carer rat cabs & re or AE aretha Pez Pt amet ar arte Frege tts ent’; (en) “aries awa aR er oath cae A one aac feet wh a wh ae are eve oe eh re aa vere a flip aT Te (ate sore’ & Rear gare ier @, st Rar seraeT sree vere ater sa wre Pe, faite ard & fru weet Pear aT et amciranrs »2 THE GAZETTE _OF INDIA: EXTRAORDINARY. [Pann MSs, 3) (9) "pipe Cave" aE er eve afte g Re eee ak Te A GRA EE: (2) Siar Rare ate ars ae B Pare a Paes ord Par err 2; (3) “Pecan aye Bem, quem Samba oe agge wae, sree hie abe ea a AE se afta g | (a) “are af fone & dar cere Pave aie Pere Rar area eve Pelt ad & Pre a eh Behe orefira A we & she avers ee, aR AER, Hate Hae oT wee (oy fe fone Seo Bh Der eae afte Bonet aera ar ones Fae a lars ero a nT aftrrat & rere ore fiery ort 8 ; (areca ee" a ee are afar &, iy Frere a afer er errant ak ar ale Bs reer Fore seta Hear aren & (8) “aera fre” 8 ear rar fe afi @ Pee Pet ae ar te a orca Peer (ey era ea as aT 8 ate Pa aie oth ange err ence rater ar tr Bae x & (3) Sree eax” @ Der ait tet anlar, ee ae Peel ft are Fare gl, Beate or Balt ter Bers swe scarica St ae Peas oft Feat eee Per a ater ae ee Pre aR AE sorta wis dt 8, aftr; (2) ewe” a 8S were fesse at te ower fewe ar arn foe oft 2 faq Pre stenfer diam sz, Seto wre Pore ar Pet orcfiter sere Peek ar ahh wer aire a Ager aT Peet Be A Bee wate; (3) "SS oe" & ee erat ae sagt aA aIeT Pee are ae Far ae 8, are A aE Powe aa A oT Brandt wg fewe se eats ar eects ean A aw A TE Phe A ae TET Hee AT TE Ree mn ec afta 8: (ex) “soars Reve Berens af aren sah art ai Rowe eta & at oor mB ot ie st ger eR 3 foc ort far sa 2 re ag TR aT Te yore Reve” 208 te Foe air § Pa aE area al eae: (2) vel atta Rea” 8 ag fee afte 8 Rr Te te we aT te af aT a WE BL (3) See ree aren foerg er wf ee, —) = Fae art ovat ania ced ee, ere fave ry, aa Ger ve Frere & aftara BAe fee ard wea TA eT ere Meee aT GE ear sa, at Ferg er fear Cer mT TTT fe Rare wr tra aT oT ET AT AC PRT STAT | (2) 4 Prov ser ariel anf ge gu, afepe fed, orca, feet te setter fae feet ax, oD feet at Frere afters 8 Fre fee ome eat ant Sar aa me a sseger Fear omg, war Peary ar woke sft ie eer maze aver Fenet ate or Fata A spoegen & wrer ar Cea arte Hae ar MeN FH He a FH RAEN AT ae seorr afer fier age Pear se(am Tare 40) RS: FMT 3 wig (5) or Ret ner, at ara & fy, Pee ark et an ara Be Rh ana A oT A UE, ‘Farag at afbara Prarferhere gare ager stan — (i Rome ore we aret are re, aE Rae a, see Sere Bah Rew ava fe aes @, A: ogg sea & 9, ares far ara 2 ae (i) eT are BA aT tere, AR Poems ar Fas a PARR aerate ee are Fear HET a; ae (a) Reve or€ wer area eee alte rar arom GT Te era A Aira feet arte ae aT aera Fre et sera gene ae sa ra a ot () forre 3, arrearor pratery ib pehaere ch alte daifle ere B oearas B dare et Ag, wT ‘Rear & fore eat & ferme Fafearea Z, Pree wearer fare area Phar oar 2; ate (0 oe reser PARDO ae, ES gree aT Hoa ar A ara sage we a Bat oe acarettg| 4, Fae sore er se a Rat ar ow ete aR ge, one ee ae, eta aptiag ste ancy, oh, & Fre Peet At aareiina Rove fag dt eam alte fede Soh oretie ate ae ART Fy ars wach zea ofeach Fae ae eT eM 5. rag aren Rona capecer ear ate ora ee aft cg & Fy San ee at Fe ver re 8A HR we pe te RR arc rs eae Pre a ear rar see - {ip 3A fe a, Resme ore ore ta we tee Ce Fe eq Pret ome; (iy eRe eB ret Ret At ee, a aro Sh ats BE 2400 WE a Ree at wee Par ome & feiftster wore art mae rare Tere Peat TET | 6, sorager sear emt & eco oe afar — (1) 8 ft 3 sede ana ca ge, AAR RA gfe Peo wt ar are a sae FARA are ECT 2 Fe Gat Sere reze Ht rege Pear aT @ at Seven ware Hee pT Pre Her oT et fer ore — (=) af Rowe wordt & aqyfas vere A amare St eet cETeT fey, see Rear war & a carey ere Af a ween oh fhe Sr ah archi ry ae g Sea aT eam A Pr Bat eeu, arareeita Mt Bae A ate arerE a wpe ara & Faw at aa eo, eee A fre om at ate wan, Petty Aol fer are eo Ft are ze ye oe AP cea Tee AT at A araft; (a) af Foor Sorat & sega eee & eet areata we A areg oe & Als eae & Fer eae Pea som fal coer sare ae CF) 8 PRR cere ware pra ae Fh owls vet Eu REST Te PRET “afie aftera at (2) uP A gar sre ert orgy wear a age are we Aare oe dh eC PAT Bra rer & at cee TT Fe CH FARE cee ire eg we ah TAA EU, KEEN WATE roe a care after Gr; aie (ey ar, Batt art arearer orett (tome cy) ase a sifaf ae aeey A Reve ve sea eT4 THE GAZETTE OF INDIA: EXTRAORDINARY [Paver T—See. 30) (2) a1 erga mea ye ae aE ae OR Re aA after a Per TET 9) 3 cm ah atieg at rar Fre ae Felt ET Reve ar Pb ga eae A eer, Ret ge abet At afb areata ate aa are ait ar aeeregat Te Ay a aT aaa Fe Pa ae see weds tee gar FF ee lr ae Pe Te ear A et ae Pe er ceo Fa ars Pear iret @ | 7. sr oe aft Ree ar er tte Re cere we sare. — (1) eh Phe are a Bae aT fier apfiawe fare at eee & Fire eq var oa 8, mgt Pata Ta whe aes Bary FTE sau bara ra are a Reva ager mT a Ae Pere a et ie ar ree fee fee sg Phar ar &t (2) a8 Ret orf arco ore (ares eee ar BARS TE Te A one et Pen aH seen ahaa Rene wr cee Sere ore aT (0) Sams ary sear are 8 see A Re pare ace al oe aT ln as Rese Fe ar ere wfttare el fer TET | (4) ct oir weet % fry rar wre eH BRET IE 21:00 a A OG: 00 aH ha (area sre sr) Pe ot are er Brena a tg reat Rare ar sen le Pare Beare Fe Be Pear sera Sa A ae, Prerear sfaTs ae erate aT a ea a a ale aT een (5) deter er aver sears ey ae ager, Merecders Ch ange atc aes ert a afer gees atte veal at, oa ene, gh AE aca Aree aT ae rake oT aT Tee ger Der A Seve TAT et 19:00 ar ate 06 :00 a5 (arent ea Ata OP wear aC a Pe fe were arene ae a rare et oar aR Bie arg sha (6) sate sere ar sien wo B tare irq on are PA A ra are ah aT er ata evecare a Pew orereer e Fear a & gh he fee actin Pee a HE are sg ae TERT sear rar 6% aqare HeTANT | 8. Reet (ork ake § fae) Barer Ba Pere Ret cemeH e wRRaTA,— (1) € fe, dort ream & ee fear sen ate aL rare St wh a Beara Bt aT & SBR were Parra Bi, at art & Prerg w fear gio ate ang Bese A zen Bi, Rene scar eee ge Per ae ae ‘mea et ree ae ve she aera set aH ae So fer aT A arom area ee TAT | (2 ache Sarees A a Pq ary gfpa Reps A en i, Fra 63 orga Prema after 9) Serta ener Bae Pca are Oat Ret A a, Hae 7H org aT AT (4) Sects & mere St aw Fee ae foe (QA gT aT are oA) ca A, BR Ree ace are ce fh ‘arr ar sneer a are after aftr pet Raat Beat ane PARe Pe ae wee ta Shae ores Par EAT (©) area a8 Bere BA wea APR AT ae ae gw eae at A A RAR st a ser ara are attache (et are) ew Pe ne anh eT TAT A ATH tear ae aT Ae a ae ‘eaebin ware 1 at ee 3 wane eR Ta HE saat at ote star apf ares ft ner 8, 2B fee ea Ran & alba Pa creatine flee segetigen art reer wet (ft ee oa) ee me ty Ror aru atte new HP at aTaT ATCT err a a te Fer 7 ree aah at eer Per ware Par at RAZ PRM aT at 6.) eae en ane A ae re aN Hak ET Ree or ee eri, ga ga Pt oT free fig & ate ort a ore at oe acta Ee aS a PB aaa a A BR ere a eA i(or Tw 31) FT 2 SRT 5 sare Frere ar get are ee arf 5 srt ghee ha A 8 se sea TET TE EH TT eT Be ter a 8 cae eh aw at aA rere i Sta TE aA (i HR ao ant aT & Fry ore AE et Reve aT Ga Pave A ee, TE TAR a fee gfe @ ate ora ar ore yah ar efter TH 8, oe at a searenh Pe a mrar A RE A any H fee ate wee ave sobaifede & aa ava sara store wor da, Reve ota Ce aT sofarhege arn ant scorays Bik tablet ge a ore ae Be aurea rec ere A sien eter ote anaren & are ak Herre ot aga Tea ae 8 ae oe oe TT frat aren ae Paee ote ee ae aR arr a Par aT ET TE wet ca TATE ae seen Fer (ar ape ot 2 ay at rw are fa sre a Beers ata arch a sr ste ET fave (a are et Baty gran ae wae eae Mr Ta HT TTL (7) a Res fh arg eH reo a re Ree ce et Po sr a Shae tl ae TET et Rear, Ht QE wet ae, PRs reer Tees ME & Rear stg aitera ara ag BATT (8) aR Rae spare ea A ta Pe am Pe oe al Par ora @ a lone ate are re aR ae 8 Sh oe Tat Sent ae Pee a aE ae re Et | (9) Rea eA ge ge ym, ar are eA Ea oe Pere wt er aa acre Peo se & oe at hee ea: Per Fear eT etic RA ge ser rear aan a ANE Te sor aes ae ao (10) aa wheat A, ware Rat 9, Far 13 5 sue (1) ate (o) ae Fae 14, 16, 17 ate 108 alti ara ater gare aaron tac ore er oan ser er ae at we te ec art nibenfige @ AE ses seers & al aVh see aa re maT afer a, Fe wT Prergar afters atrerer fiftare He mre a oe soe att outer ree am ena RT eT sprees are are aretha ta ereeara aie der Fe (arora) wt ao are, abe ceca Bt Frere ren ar ee re rer tr (ome) aren een Te Be, a Fe sare Fear ae 9. rng ere Rew cere We HARA. (1) SUPT (2), (8), (46), (6) (7) are SaRT (GH ah vf feet anor freer gee Fee carer Feet re ar ere ge aT em (2) args so etter rer fat Fy Parner pea, Fer 7 rer Ree Pra TET 1 (3) 1 a fire arr arr fe a eT eer Rewer gga Tear Ree een gee Tt FL afega aren Hohe ome efter eet eg, a aeap mPa Ae Pale ware we aCe cigee itera ea af & are gion Sh 5 aga ore Pee Ya ange sea Bee ater fe a “ape Fe rer ae Pea eT (4) er cer ret re ar are ae oT aT ae TA eee wer a eT ese 13 ava Pafrafta feer are (8) Sat Re erg er are ee er @, aed foe ce Te Fae 14 Bre FR Aen sre | (6) Ret at 3 Fea aren ar me reo gee Ree er afer Fra 16 are AR Te6 THE _GAZBTTE_OF INDIA: EXTRAORDINARY, [Pare JIS. 30i2 (re sae a ea A Te oH a we Ta A at et ee Ree aT safer Far 48 rer fara Pear sree ere ret ster ie, af aE A, Fa er Bear are (8) FS gobi comet ae are ft Prat ST ge ena err sere, re is camer are of, gee wee foward Rear ara 10, sarge age ara Pee apr ware AE sora ne, Pere oa are arort Pearl &, cape Ray weg Ah Baar ge Pare Sty ee a se Psy A ar ome ate 2a Fa et x area A FT Te em A RE HT Ree om aera ara B ve weer ae aeom Ft rgee Fer sear & Pa rr: (0 a ae re see tea RARE eB, Pere Fra 6 argc Psat aa; he (ip a ac vee AT area FRE scat aT fa aA, At Rea fas 7 ere Par smart eee sere ere a Fe ae Rs eg ce et Te EA hom, PAT arena Reyer era 1 qReps, areas, a dhe aie Re eC aero eee a gh Rae (1) afer a areata after atc Fee ara ees Par ara alt Sah 3 he sehr eg referer Fat See HB Ft a7 et eet Re fit, Pat soe best art srr a eft ore fer seegrt — (iy Po steer arate # orang 9h here oe Pern, el wa: fee awe Beer eer a, er spa rer ear eae ga gia Fy Rare aon ears rae ae a Se aan GE area ne Fear ste (ip Se eo, et arse ie TE 8, Wee aT area aT ee a eae Se (iy er me a ser Bh Fe, Fae Ree area TATE gE eT eae ae nee ate (hy) area ele fie fe a FR a eee Pea aT A (2) frp at areca, anata atta Pee ae ae aT ek Rr oft Ah ake set ne eg ar so Roe er Ph mere Bo Fem Pe kt Pl Fe, Pett ae erat ee Pree Barone gar Pra aeemt — (iy Bre it rer rare 8 sore 3 eer es ore &, frat yea: Peer ge Ppa ar a, tt Sarat er are se PBs ee Por are ya, Rear seme rea ozs aT an parte a ara ae Peer ara (6) er on, Fat a are Ar Ea, Png ar aca aT een ea ee array(ars 39) re TORS ETT z i) afar eae Ft eer 3 ar Ahh Far, fore Fare areeror ot ier oft rk S, aE orrceror eter eieer are dt TE aR (iv) are, a te ce a Pea ae ac Par aa (2): AE ar are aes TAT Pr TCA eH, Tena, Fre ae tere sah softan (1) ae outa (2) tomhit ana ete arch (4) waft (1) ar sata (2) 3 anda arent ear ar pe Pera ae Ow are aT PRAT TET | (5) eae fore Ft err oct Bara ar eft Par a a Ar oH ae ere ae ‘acre 82 Ree ar ae a | (6) Pag Fee, rere satan (1) aie soft (2) fh aftr ar a afta Praca &, ce Bear rer 8, Arq nord acter rege Rear are — (arr ee aT Pr eee eT ie Fee are TCH Ee Te He, ah (2) vita Ps area Rene at ar eno art Be TEE aT A, (2) 9a eH, argh ara Ut AR rm 25% aeTAT 60% ETON FATE ATT rT eT a, Ht fae ese sere gael Fy aT aA Fa (ay at aera cee re ar eT 412, ar wr Pheer oh & sage Suh HE wR 1) Fores Ai Fa, arp ft ope eet Yer 9 ote set Poh fore Rett Gomes aot fre an fas, FE cene ware sae fe aT sega ht, Fixe Some wh Fre ag REA arcane oe fre, wr tre, af ae a, are Fe sore at Pei ard serie wea Be (years sree, ate il) stats % fare atten (9) area rater eae eh cer ere Tea ve BT APT ag Fide eve tre en Fer eg a ak Phos 8; (9 tat anaes Pear ar 12) seta (1) Fiber Reka omer ws are dt rae | (0) ft er Poe, Fer re wat (4) 3 orf argent area aftr Pear a & eae RT oar? iy cearcor pre Prargare ae Eo, seth — (0) me eC SIT, a ee er aT a Sree ase PAT se wet EET at oer sara gare Fra ra a a (6) rg ere aT, Haar are ara ml, TA a PA cE AS se TTT AT | 48, Rae Par ee reo ara ey wre a Fear era ar ant wee aT —(1) aR ae ater ara ee ear ere ee ee ee a ar aE a te Bae are eT MT we @, ot archer, areca ar seta apa Reece anh anal A, ga acd afer TAA aT AE “cee re a Freer ere ets at Fear mn ae ae Per a tae Pea sre, () Pee st er wears aeae TR aR aT ae Fear TT |8 THE GAZETTE OF INDIA:EXTRAORDINARY [Pacer TI sae. 30), (ip eh ater are wea Fy Let A wer 8, Are. A ere ear area a a EA aatverrat ee ax fear oer 2 | (2) er era area sere emg Powe ® eRe oT aT A aH aT ATE RTE RT Phe atte, Ror & eee aor 3 weary brag tee Par aay & SY Prey oar ag aera ogre rel at (9) sat ADA, Fae are Ree & er Roe we orca ere amr at al, ae Ray tt satan fa, sre ee ek ar a tree tg ghar cerry ars at Pera widen ee Ba ear ara a ay a faite sare septa fae fear, wftarr ae Fear oe, earirbe tnt Pret sat ara ft 2, RT ect ere ar WE are fare te ae ve da 8 ae Perc tere we sa Sart eFC Fe TET | 4, or ee wren et BAH ark A eH st wr ce gl To Tec TPA Fa, are ar ratte Ree @, FRR A) rena core BAH a ae aT, we ANE REO Ta TENET AT afte ae ere ger after pa sre, WP AR Revere wear Tea a te a See atte Rey eatin we Ra Fs {evr gle, ge wd are dal area TROPA ree ae Eth 8 a Pee omit sears hae Be tigen er qe ae ge a ar 16. airs on age ee wRETE (1) Sa ene Harr cede Bare, 28 Bee, fee sifirg wor 8 arse At 8 &, AE uiBera era ee at eT ATT (2) sr¢i ek ach Atay arth oar eee Ran &, wet art Tee, fone era a aa femarer at Powe fe cate amet so afte afar Faw 25 & feat ptt cee a oe ser sara fee eer Frere sate var arom athe Pare Ay Ae eae a PR ry sa ay reg eat a 416, Rerun ear Be ares AT re ara A ew eRe Beret ae HA—L1) sa GEM, BE tea Saf eaten Raat Bs ey, ered H Ah ava eran Sar ea a A gg ET AT seer rea, ar fl ae, er Pro eh in Fer ake corer rare eMgUT HF, TAT RH Bt are arr re Fear aReRRat aa alt are Fear ereRT- (65) sete een aT TE tach at a sea mre ach ae A ion era eee af saetbafice aga Hove Sar (6) se anf ter phere gar dh ar gear Ht mrt ge BY at ome ara Tet a BARR aT (9) oe ah ry wr a cer ae Fle a ae a oH (2) a8 aera aT i Se seer ear art Pelt Pear ala ro ar eer a ae re orga eR A a Fle gene A ab Te af ete oper edtere pet a weg T Aa aT agar ar rca en en amen ae Fe oY Aer eer xara FR ar Pere eT S18 apa are Qh ane ae Tee TE Sel fee Paar ara ear aT | (0) sat a, ate ar Rar ae aT aT A omer I Ty, axe ar Fe ae ar eT, Bt afte Pear rer se Re te co ot, ae a By amy TT PFT TH, eee ATT sendin Fn er, fra Pear seg 1 (4) Fe Oo Toren, Se eae Areas are anere Te pe wey a ore eel afta Frere ata 8, aah are aft 2 el Yeemnél at atafita seu & alk ars) ge erga Eros ar ave wor aft(om wre 3 ae ETT 3 sare Re sarees ot as aver a oe AL fir Poe AY fe A AR Price Beery aa ra ot TE gE ar Pre etc Rr sg ae we See ae are re 3 Pre Sy # afta ear se 7. ara et Radler afar aver Tt Hae Ae wae ere wr afer — (4) set ee eat oe Fear a oer at arene nr et & at erage Fe Fre sare rear et re ae er ars fe ra Pe Pier anare we ea rea, wees — (9) ak Passe arenes ee aft Pa tara wea Sh Free te ee ot ere area sie: a (=) aft eve arate tare or arama beta Soft & Pee, at arergae flee ar swereggng Sore at Ferg te ea Be Free (=r atc) te ae sa (xy Ree ara fara Fe @, St rarer tare Peer ake at St Pree tar atte Ate ae jar (wf ae ergo Both te &, aa he Pre anger organ Aah rere oe ae aie “Et ce Ah Fe ire are acre ie ar ker (2) safer (1) oni rere alae a aa steor ag Te fe rare erat 9 fae ahr aca ot cpbarftge at ter war-Tr weg FA oe PT oT St fase, feed aT crete afte fr at dhe anger te seen at eee eV) 8 teen Pe ara abe ae Ror pa tes ES fist waa ae Rar era Br 18, a aT at ae apa Rhee Ae a eh a et Rr after a gre Se fase aren eee aera crt Pee Poe lt Par at 8 Ree oh ara wot sare ter berg sare Per sar @ ae ae ger oh, Pe Gea wees ara oh, Fra te steer afer eae, son ert a Res eat Te PT OTT reg ver err re wera ar a foe a hr eet ae anfenftfe arest ame aA gee ae Pear re, FT sa aes Fa at Ree ere ear a Ae Te eS 2 gee Pr oi Rewer Par ar ar Ree ao & aoa eet ae she ster ame ah TET Prasat often Page ¥ areca ee errs ee aT oe at TTT TE TS fe ATED 19, ete ge, Resor ar eG, 2 a Rap Pe — (1 et, gar Pera ro} Bae A ae a Ra aE fear arr (2) 2 at Pape fare ara Frere ar wer Has Pe area fz en arta ate ata eee gen FDA are ge eM ate HL (0) ae atte guy, Fer ere rE aT Pape Pope Ae rca nea, mea pe ta gee Pe rh ae Fir ea A UTR 3 en He GAB 2 aT ae CAR. 2 ake ee ewe aw ters aT are cave are eh ae wa @, a Oa rere Rd Rah ae eee ere A ear aA FATT eT swan rer att Fy to aft aT a ATE wT arg owe or ae Bh ae A gary Powe ae mt (A) ae atte ge ar fra ree ae fee eat Gar Rowe ges Pert & sree TER aT HVAT seta rar & ae ae Fe (8) Heer ere are rar er Pe, SPB mare a saree ot Pear TET (8) Ware fe tae tora orceen are Fe at par are A, A ava ond agi Re eT[aa ree 3091 Sree ET 7 ticket was ixued, refund of the difference between tb fare paid andthe fare payable forthe class in which itis scaly wed shalt be granted atthe cestination sion ora the originating station, rs the case may be Provided that refund shall be granted at the destination station on production of a cetifiewe fon the ticket checking stiff of the tuin ceriying thatthe notder of the ticket alto tcivel in lower cls for Want of accomadation in the class for which i€ was ised and the ticket along withthe sal eextiicate js ptesented within wo days ofthe date of issue ofthe certificate (excluding the day of isso ofthe cetifcatey, (9. Lost, misplaced, torn oF mutilated tickets.—(1} No refund of fare in tespect of a lost or spaced ticket shall be peanied, (2) Refund of fre shell be granted tn respect of tor or mutilated ticks i ts genuineness and authemiiy are ‘verifiable onthe basis ofthe partielas visible onthe face ol the vcke £8) I the reservation sats ofa lost, misplaced, tom or mutilated ticket, a he time of receipt athe application for issuance of duplicate ticket forthe puspose of undecaking joumey, is conficmeal or RAC and the cuptcate ticket is sought before preparation of reservation chart of the concert! ran, the sltion mace shall vas a Alupieste ticket in liew ofthe original ticket on payinent oF 1upees fifty per passenger in case of wecond and sleeper clas and rupees one hundsed per pamsenger for ater clsses (4) TEx duplicate ticket in lieu a Jos o snisplced confirmed ticket is sought ater prepataion of revervation cat of the concemed tran, shal be issued on payment of charge equivalent to iy per Cen ofthe oll fre subject to the ssinimun payment mentioned in sub-rule (3) (8) No duplicate Gcket shal be isued in cespect of RAC tickets after preparation of reservation chat of tive conoeredt ‘rain. (6) TF duplicate ticket in few ofa torn or mullated confirmed or RAC ticket is sought alter prepeniion of reservation chart oF the concemed wan, it shall be ised on payment af a chaege equivalent to tenly five por cen, of he tata fare subject tothe minimum payment maniioned in sub-rule (3). (1 A duplicate ticket in respect of a party coach ticket oF a special tain ticket, shall be issved upto the tine ef ‘eparture ofthe train, on payment of a charge equivalent to ten er ent. ofthe ttl fare, (8) No refund of fare shal be granted in respect of churges pad under subrule (3), 4), (5) and (6) except in cases hers te Lost or misplaced ticket is wated aftr he issuance oi a deplicate ticket and prevented slong withthe lutions tckot before departure ofthe tnin and in that case charges collected towards the instance of duplicate ioe sll be refunded afer deducting five percent thereof subject to a rninan dectction of rapes twenty but in cure the journey is not undertaken. the cancellation charges on the original ticket shall be determined to Provided in thee rulos, (9) Wve passenger, who has paid excess charges in the tren on account of his confimed or RAC ticket being lot Inisplaced, fora or mais, makes a application to a ritway administration for grunt of ef atheebarges Pad inthe wai, the Chief Commercial Manager (Refunds) of that allway aotnistation 1a, after making such enquiry as he deems necessary, srant read of total charges realised ia the rain, aller eaining the exdcelaion charges at Hiky per cent, of 2 single joumey ticket fare per passenger subject to the coc in that ao ene bas ‘ake e/und earies on the original ele, 20, Waitlisted passengers on concession and privilege ticket order tiskets—When any poison his purchased a ticket ox any concessional ceder or riviege ticket onter, and i walt lised for resevation in any tui, he stall be ene to avai f the same ticket fr reservation in any eer tain onthe same date o try uther cate witht Fosing the benefit of concessional fre. 21. Unused portion of return tickets—(1) NO reftind shall be granted on the unused partion of the concessional return okets, 2) When a return ticket is issu without any concession it shall be teat like ewe single journey tickets end the refund shalt bo granted eovordingly Refund of ture on nnused tickets and freight reused on luggage tiekets in respect of tgguge booked on ste ticket in ease journey is not undertaken—{1) Refond of feight on higgage shal be granted sy tre ‘ation master in accordance with dhe following Table, namelyIs WE GAZETTE _OF INDIA: EXTRAORDINARY. (Pans Sve. 3) ‘TABLE pe @ o TYE Naaige 8 wi Srawn at | Cagange Gchet Wl be canceled and” height Shay ‘eting staan soiled shatl be refunded after recovery of whurlage charges, if amy, and dedvetion of cancellation charge of fupoes five per Iuggnge ticket and journey ticket shall be endorsed to this effet, ©) Pitas i& already dispmched | Fre ght ekages on woah adntlble av HOS alowanee from the stating sition tll be collected and reitaks 10 this effect endorsed on jourey deket CO prection of journey dckst on whic Iagange has been booked the fate sll be send only if being ho ernorement sere (ois sub-rule (1} on the unused dake afer desing the cael hares or clara ne provided in tree rues 75: Applfation for refund of Passenger Reservation System (PRS) counter tickets in other clreumstances—(1) Fer eefund of fre under circumstances other thas those apeifed in these rules or ander iteumstanees lite bandh, agiation, flood ete, the passengers could not recch the reservmion counler or sation or curent cosy iy aneelation of tickets, in those cases, a TDR shall be issued tothe passenger and the passenger cay apy for ele cf fare within Cen days fiom the date of commencement of journey tothe Chiei Commercial Mutager (Rana) ef toe ‘allway admin'stration under whose jurisdiction the TDR issuing tion comes, enclosing the wrigital TOR. (2) Tm the circumstances specified in sub-rule (1), he TDR shal be issued only upto nee days after the scheduled departure ofthe tain, IF. Nu, TCAU2b032015/Refaad Poticy) 1B. PRASHANTH KUMAR, Executive Director (Passenger Matting) Printed by the Minagcr, Govecnine of Tha Pas, Ring Roi, Mapupr, New Bains TORGT ‘un Published by the Canzle oF Publetions, Delt 1084,(ii) From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @ 50% subject to minimum charge as per (i) above. (iv) No refund after the above | prescribed time limit, (ii) between 12 hours and 4 hours] before the scheduled departure of the train @ 50% subject to minimum charge as per (i) above. (iv) No refund after the above prescribed time limit. e-tickets: | Before 01.07.2015, for refund, TDR jhad to be filed. No change for counter PRS ticket. 3. | Partially confirmed Paifally confirmed: Upto two hours after the actual Upto half an hour before the scheduled departure of the train. departure of the train, 4, Refund on unused RACMIL tickets: | Refund on unused RAC/WL tickets: Upto 3 hours of the actual departure | Upto half an hour before the scheduled of the train subject to deduction in departure of the train subject to clerkage charge deduction of clerkage charge. No refund after the above No refund after the above prescribed | prescribed time limit. time limit, 5. fii case oF cancellation of trains for! Tn ase of cancellation of Ware Tor @- tickets: Weef. 01.07.2015, automatic refund is granted, Filing of TDR is not required. No change for counter PRS ticket.