You are on page 1of 3

May 2011

MICHAELS SHARES NEW INFORMATION IN PIN PAD TAMPERING INVESTIGATION

(IRVING, Texas) Michaels has completed its preliminary screening of PIN pads in all US
Michaels Stores and confirms some PIN pads in selected stores have been tampered with in
addition to the Chicago-area stores previously reported. Michaels has published a list of
store locations where tampered PIN pads have been detected at the end of this notice.

Michaels has identified less than 90 individual PIN pads (or approximately 1% of the total
devices) in its 964 US stores that showed signs of tampering. Suspicious PIN pads were
disabled and quarantined immediately. Out of an abundance of caution, Michaels has
removed approximately 7,200 PIN pads comparable to the identified tampered PIN pads
from its US stores.

The company has commenced replacing these PIN pads in all US stores and expects the
replacement to be completed within the next 15 days. Until the new upgraded PIN pads are
installed, customers may have their credit and signature debit transactions processed on the
store register. As an additional precaution, Michaels is screening all PIN pads in Canadian
stores.

Michaels is working closely with payment card brands and issuers to identify the accounts
that may have been compromised, so issuers can employ enhanced fraud security
measures immediately on potentially impacted accounts. In addition, the company is
assisting federal and state law enforcement authorities with their investigation.

Michaels continues to urge customers to take precautionary measures such as checking


their accounts for unauthorized transactions. Consumers who believe their accounts were
used without authorization should contact the card issuer directly.

For additional information and updates, visit the Michaels website at www.Michaels.com.
Customers may also call for 800-MICHAELS (642-4235) with questions.

Refer to Page 2 and 3 for Store List

1
Address City State
5650 Allen Way Ste 108 Castle Rock CO
2140 Southgate Rd Colorado Springs CO
3040 N Powers Blvd Colorado Springs CO
7664 N Academy Blvd Colorado Springs CO
9291 S Broadway Highlands Ranch CO
5382 S Wadsworth Blvd Littleton CO
11425 S Twenty Mile Rd Parker CO
800 Centre Blvd Newark DE
2625 Piedmont Rd NE Atlanta GA
2540 Cumberland Blvd, Ste C Smyrna GA
4000 LaVista Rd Tucker GA
2515 Corridor Way Ste 4 Coralville IA
4010 E 53rd St Davenport IA
402 W Army Trail Dr Bloomingdale IL
7600 S Cicero Ave Ste B Burbank IL
9680 S Ridgeland Ave Chicago Ridge IL
1206 75th St Downers Grove IL
2231 Willow Rd Glenview IL
6635 Grand Ave Gurnee IL
2244 N Richmond Rd McHenry IL
1050 Mt Prospect Plaza Mount Prospect IL
2768 Aurora Ave Naperville IL
7225 W Dempster St Niles IL
7010 W Forest Preserve Dr Norridge IL
7055 Central Ave Skokie IL
701 N Milwaukee Ave Ste 164 Vernon Hills IL
7155 S Kingery Hwy Willowbrook IL
140 Ivory St Braintree MA
34 Cambridge St Burlington MA
35 Independence Way Danvers MA
17 Mystic View Rd Everett MA
9041 Snowden River Pkwy Columbia MD
4360 Montgomery Rd Ellicott City MD
7665 Arundel Mills Blvd Hanover MD
1509 Rockville Pike Rockville MD
13850 Georgia Ave Wheaton MD
4337 Park Rd Charlotte NC
8716 JW Clay Blvd Charlotte NC
8120 Providence Rd Charlotte NC
9571 South Blvd Charlotte NC
1006 Shoppes at Midway Dr Knightdale NC
10510 Northeast Pkwy Matthews NC
5240 Capital Blvd Raleigh NC
123 Rte 101a Amherst NH
348 State Rt 3 W Clifton NJ
410 State Rte 10 East Hanover NJ
325 Hwy 202 Flemington NJ
240 Rt 17 N Paramus NJ
300 Nassau Park Blvd Princeton NJ
1701 US Hwy 22 Ste 65 Watchung NJ
3701 Ellison Dr NW Ste B Albuquerque NM
9881 S Eastern Ave Las Vegas NV
1251 S Decatur Blvd Las Vegas NV
7195 Arroyo Crossing Pkwy Las Vegas NV
2
1350 Northern Blvd Manhasset NY
3610 Long Beach Rd Oceanside NY
9030 Metropolitan Ave Rego Park NY
253-01 Rockaway Blvd Rosedale NY
1280 Corporate Dr Westbury NY
1361 SOM Center Rd Mayfield Heights OH
4955 SW Western Ave Beaverton OR
18069 NW Evergreen Pkwy Beaverton OR
3475 Crater Lake Hwy Medford OR
780 NW Garden Valley Blvd Ste 170 Roseburg OR
3318 Gateway St Springfield OR
7705 SW Nyberg St Tualatin OR
751 Bustleton Pike Feasterville Trevose PA
200 W DeKalb Pike King of Prussia PA
1500 Bald Hill Rd Unit C Warwick RI
1128 E Ft Union Blvd Midvale UT
2236 S 1300 St E Ste D-2 Salt Lake City UT
6330 Seven Corners Shopping Center Falls Church VA
9856 W Broad St Glen Allen VA
6717 Spring Mall Dr Springfield VA
311 Maple Ave E Vienna VA
1325B SE Everett Mall Way Everett WA
9755 Juanita Dr NE Kirkland WA
3115 Alderwood Mall Blvd Lynnwood WA
16418 Twin Lakes Ave Marysville WA
17400 Southcenter Pkwy Tukwila WA

About Michaels
Irving, Texas-based Michaels Stores, Inc. is North America’s largest specialty retailer of arts, crafts,
framing, floral, wall décor, and seasonal merchandise for the hobbyist and do-it-yourself home
decorator. The company currently owns and operates more than 1,045 Michaels stores in 49 states
and Canada, and over 140 Aaron Brothers stores, and produces ten exclusive private brands
including Recollections®, Studio Decor™, Bead Landing®, Creatology®, Ashland™, Celebrate It®, Art
Minds®, Artist’s Loft®, Craft Smart® and Loops & Threads™. For more information visit
www.Michaels.com

You might also like