NADIA Phone: +504 9898-5567

E-mail: nadiasob@hotmail.com

SOBERANIS
CUSTOMER SUPPORT
PROFILE
Energetic and optimistic customer support representative with over 2
years of professional experience assisting customers in solving
complex issues. Keen to support companies in becoming a market
leader through proven customer support skills.

EXPERIENCE
CUSTOMER SERVICE Health care-Km2 Solutions (2020 - present)
AGENT Help the patients with their skin problems
Advice patient regarding maintenance of their skin
Scheduling the patients appointments
Calling the patients to schedule the appointments
regarding their valuations and treatments follow ups
Answer the patients questions and concerns

CUSTOMER SERVICE Restaurant solutions-Km2 Solutions (2019 - 2020)

AGENT Helping the costumers to correct errors in their orders
Handlining online orders for pick up
Taking payments over the phone
Helping costumers with refunds

SKILLS
Highly organized and self-motivated
Experience in a collaborative environment.
Experience in a remote, self-directed environment.
verbal communication skills
Multi-tasking skills
EDUCATION

HIGH SCHOOL DIPLOMA Tecnologico Sampedrano (2017)

COLLEGE International Relations at UNITEC (2018 - Present)