⇒ The components of an expert system include a ..........

that perform interfaces on the

knowledge base and communicate answers to a user's questions?
Database and software module 
Knowledge base and software module
communication base and software module 
Knowledge base and interactive module

⇒ A fact-finding technique that involves a large number of observations taken at random

intervals is called
randomization
stratification 
people sampling
work sampling

⇒ _______ information required by the middle and top management.

Operational
functional
decision support
knowledge

⇒ Contemporary Information Systems are interfacing with customers and suppliers using :
SCM
CRM 
Both (a) and (b)
BPR 

⇒ A ________ process in any area of the business organization performs basic steps such as,
receive input, measure, analyze, document, perform, process, record / store, access, produce and
communicate.
Value
Decision making
Business
Re-engineering

⇒ A ______ is a measure, an intangible measure, which is difficult to count in clear terms.

Model
Business
Value
Organization

⇒ In the following statement which one is true to information systems.

information into data
procedures into statement
data into information
statement into procedures
⇒ Which installation strategy is a variation on the abrupt and parallel conversion?
location conversion
staged conversion
partial conversion
hierarchical conversion

⇒ When a bank uses information to launch a personalised credit card product this:
manages risks
creates a new opportunity
adds value
reduces costs

⇒ MRS stands for _______.

Management reporting system
Management resource system
Management retrieve system
None of these

⇒ The types of data transmission modes are

Half duplex. , Duplex. , Singlex
Half duplex. , Duplex. , Simplex
Half duplex. , Duplex. , Half Singlex
Singlex, duplex, half triplex

⇒ Who are the people that actually use the system to perform or support the work to be
completed?
system analysts
system designers
system owners
none of the above

⇒ Management information system usually

serve managers interested in weekly, monthly and yearly results not day to day activities.
Help managers make decisions that unique, rapidly changing and not easily specified in advance 

Provide managers with a generalized computing and telecommunications capacity that can be
applied to a changing array of problems.

Perform and record the daily routine transactions necessary to the conduct of business.

⇒ A task of developing a technical blueprint and specifications for a solution that fulfills the
business requirements is undertaken in the following phase of the system development process
system initiation
system implementation
system analysis
system design

⇒ Which of the following models are developed on the principles of business management,
accounting and econometrics?
Behavioral model
Management science models
Operations research models
Policy making models

⇒ ........ is/are the resources are used for DSS to explore decision alternatives.
Data 
Software
Hardware
People

⇒ To improve the performance of a business process, which of the following is most relevant?
Input 
Processing 
Control and feedback
All of the above

⇒ Which one of the tests is performed on a subset of a program?

subset test
unit test
stub test
program test 

⇒ An ...................... is a set of processes and procedures that transform data into information and
knowledge.
information system
Knowledge system
Database system
Computer system

⇒ ________ technology include computers hardware, software, database management systems

and data communication system.
Information
Computer
Marketing
All of the above

⇒ Mass production of computers started in ________, when UNIVAC 1 was delivered.

1951
1952
1953
1954
⇒ One byte is made of
Four bits
Eight bits
Twelve bits
Sixteen bits

⇒ _____ is the process of identifying a problem, developing alternative solutions and choosing
and implementing.
Decision making
Business
Value
Re-engineering

⇒ In MIS system design, the sources of information may be categorized as ...............

and ...............
internal, external
personal, organizational 
useful, unuseful
constructive, destructive

⇒ Which of the following is NOT an objective of MIS?

Facilitate the decisions-making process
Provide requisite information at each level of management 
Support decision-making
recruit people for system

⇒ GDSS is the short form of

Group Decision Support System
Group Discussion Support System
Group Decision Service System
Group Discussion Support Source

⇒ Language-based, machine-readable representations of what a software process is supposed to

do, or how a software process is supposed to accomplish its task is known as:
prototyping 
software specifications
application programs
human engineering

⇒ Optical character recognition:

is less prevalent than optical mark recognition 
requires the user to carefully handwrite input data on a business form 
both (a) and (b)
none
⇒ The term used to describe those people whose jobs involve sponsoring and funding the project
to develop, operate, and maintain the information system is
systems designer
systems owner 
internal system user
information worker

⇒ A listing of the names and addresses of all the employees for an organization would be an
example of a(n):
detailed report
summary report
external report 
exception report