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Group 2’s Members:

Vương Tú Hảo
Nguyễn Thị Thúy Hường
Nguyễn Thị Hà My
Ngô Minh Nhật
Mai Thị Huệ
Beauty Salon
- Good attitude: Smile, friendly, thoughtful, sincere, listen and show
sympathy
- Good behavior: Enthusiastic, polite, listen to the customers, greet the
customer and ask a useful opening question.
- Good appearance: formal clothes,
- Special Offers: discount, gift, insurance
- Improve Facility and Quality
- Good experience agent: well-trained

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