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The number of waiting lines, the number of servers, the arrangement of the servers,

the arrival and service patterns, and the service priority rules characterizes it.
c. Service System
Overproduction is
c. Production ahead of demand
Muda is the waste created through unevenness in workloads.
False
Good enough never is, no process can ever be thought perfect, so operations must be
improved continuously, striving for innovation and evolution.
Kaizen
When potentialnew customers for the waiting line system are affected by the number
of customers alreadyin the system, the customer population is finite.
True
Demand Control focuses on alignment of supply and demand when there is an expected
shift in the demand plan.
True
Taking every stakeholder's problems seriously, and making every effort to build
mutual trust. Taking responsibility for other people reaching their objectives.
a. Respect

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