Memo Writing Exercise

Revise the following hard-to-read memorandums. Write an effective subject line, include an introductory
statement or a title before presenting the data in a bulleted or numbered list. Complete each memo with an
appropriate closing. You should proofread each exercise and pay particular attention to the following:

 Conciseness
 Clarity
 Correctness
 Content
 Courtesy

TO: All Marketing Managers

FROM: Pat Ruiz, Director of Marketing
DATE: October 5, 201X
SUBJECT:

A recent survey of car buyers uncovered some very interesting information about what electronic options
they really wanted in new cars. Some technology visionaries have been saying that car buyers wanted a
lot of fancy electronic gadgets, but the survey showed that only 5.1 percent, for example, wanted a trip
computer. Most car buyers mentioned cruise control (79.1 percent). A total of 6.1 percent said they
wanted antilock brakes. A small percentage (50.5 percent) wanted keyless entry. Farther down the list we
fond that buyers wanted CD players (34.1 percent).

TO: All Department Heads

FROM: Director of Human Resources
DATE: October 5, 201X
SUBJECT:

The employee leasing program has proven to be an efficient management tool for various department in
our organization cause we take care of everything. Our program will handle payroll preparation.
Moreover, benefits for employees are covered. We also know what a chore calculating worker’s
compensation premiums can be, so we do that for you. And we make all the necessary state and federal
reports that are required today.

TO: Our Valued Customers

FROM: Ralph Chin, Customer Relations
DATE: October 5, 201X
SUBJECT:

We are concerned about your safety in using our automated teller machines (ATMs) at night, so we think
you should consider the following tips. Users of ATMs are encouraged to look around – especially at
night – before using the service. If you notice anything suspicious, the use of another ATM is
recommended. Or you could come back later. Another suggestion that we give our customers involves
counting your cash. Be shure that the cash you receive is put away quickly. Don’t count it as you get it.
It’s beter to check it in the safety of your car or at home. Also why not take a friend with you if you must

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use an ATM at night? We also suggest that you park in a well-lighted area as close to the actual location
of the ATM as possible.

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