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To cite this article: Minhyung Kang & Mi-Jung Lee (2016): Absorptive capacity, knowledge
sharing, and innovative behaviour of R&D employees, Technology Analysis & Strategic
Management, DOI: 10.1080/09537325.2016.1211265
Article views: 2
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TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT, 2016
http://dx.doi.org/10.1080/09537325.2016.1211265
Introduction
Innovation is one of the most critical factors for firms’ long-term survival (Ancona and Caldwell 1987;
Scott and Bruce 1994). Product innovation differentiates a firm’s offerings in the market and allows it
to maximise margins through premium pricing, for example, Apple Inc. (Schumpeter 1934). In
addition, process innovation enhances the efficiency of business processes and helps a firm
achieve cost leadership, for example, Toyota Motor Corp. Thus, a firm that is good at innovation
can gain competitive advantages over its competitors that are not.
Since innovation in firms starts with new ideas generated, adopted, or modified by individual
employees, an understanding of the antecedents of individual innovative behaviour is imperative
(Scott and Bruce 1994). Thus, a variety of antecedents have been suggested by previous research.
These include individual differences such as personality and extrinsic/intrinsic motivation, job charac-
teristics such as complexity, and contextual influences such as leadership (Hammond et al. 2011).
However, most antecedents are not specific to innovative behaviour and can be applied to other indi-
vidual behaviours within a firm, such as organisational citizenship behaviour (Smith, Organ, and Near
1983). This is a limitation of previous research on innovative behaviour implying that more inno-
vation-specific antecedents should be explored.
For example, absorptive capacity facilitates the adoption and use of new external knowledge
(Cohen and Levinthal 1990), which can lead to innovative behaviour. In addition, knowledge
sharing promotes internal knowledge diffusion among employees, and this can also increase inno-
vative behaviour (Radaelli et al. 2014). While both absorptive capacity and knowledge sharing are
suggested to influence innovation, there are conflicting views on the interactions between these con-
structs. Some insist that absorptive capacity increases knowledge sharing (Szulanski 1996; Ko, Kirsch,
and King 2005), while others suggest the opposite (Liao, Fei, and Chen 2007; Oliveira et al. 2015). To
overcome this lack of consensus, the current study examines the interrelationship between absorp-
tive capacity and knowledge sharing, which are innovation-specific antecedents of innovative behav-
iour. On the basis of this examination, we attempt to answer the following research question:
How do the innovation-specific antecedents of innovative behaviour, absorptive capacity and knowledge sharing,
interact with each other?
The remaining part of the paper is organised as follows. First, the theoretical background of the
research is reviewed. Based on the literature review, the research model and hypotheses are devel-
oped. Next, the research methodology and the analysis result are provided. Finally, implications and
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limitations of the research are discussed, and future research directions are suggested.
Theoretical background
Absorptive capacity
Originally, absorptive capacity was defined at an organisational level (Cohen and Levinthal 1989,
1990). However, multiple levels are involved to explain how it develops (Wijk et al. 2011). For instance,
each individual employee within a firm scans the environment, brings external knowledge into the
firm, and then exploits the knowledge to make new products or services (Lane, Koka, and Pathak
2006). These individual-level absorptive capacities of employees will lead to absorptive capacity at
an organisational level (ter Wal, Criscuolo, and Salter 2011).
In addition, absorptive capacity is a multi-dimensional concept. Following the original definition of
absorptive capacity as ‘a firm’s ability to identify, assimilate, and exploit knowledge from the environ-
ment’ (Cohen and Levinthal 1989, 21), subsequent studies have suggested multi-dimensional defi-
nitions of absorptive capacity (Table 1).
Although the number of sub-dimensions of absorptive capacity differs by researcher, sub-
dimensions are typically grouped into two categories. The first category includes the processes by
which a firm can absorb external knowledge from the environment. The second includes the
processes by which the absorbed external knowledge can be used for a specific purpose within a
firm. Zahra and George (2002) named the former ‘potential’ absorptive capacity and the latter
‘realised’ absorptive capacity. Potential absorptive capacity includes the capability to acquire and
assimilate external knowledge, but does not guarantee its application, whereas realised absorptive
capacity means the capability to transform and exploit absorbed knowledge.
Similarly, individual-level absorptive capacity is composed of potential and realised absorptive
capacity (Da Silva and Davis 2011). Each employee’s individual capability to acquire and assimilate
external knowledge collectively leads to an organisation’s potential absorptive capacity. Likewise,
each employee’s individual capability to transform and exploit absorbed knowledge leads to an
organisation’s realised absorptive capacity. Thus, individual-level absorptive capacity has the same
sub-dimensions as organisational-level absorptive capacity.
However, a firm’s absorptive capacity is not just the sum of its employees’ individual-level absorp-
tive capacities; it also depends on knowledge sharing among employees (Cohen and Levinthal 1990).
In particular, each employee’s knowledge internalisation does not guarantee a firm’s knowledge
assimilation (of absorptive capacity). There should also be knowledge sharing among employees.
For example, certain external knowledge absorbed by an employee may not be useful to him or
her directly, even though it is valuable at an organisational level. To use that knowledge within an
organisation, it should be shared and transmitted to another employee (or department) who
needs it. Thus, knowledge sharing among employees is also a critical component of a firm’s absorp-
tive capacity. In short, individual-level absorptive capacities of employees, along with knowledge
sharing among them, determine a firm’s level of absorptive capacity (Cohen and Levinthal 1990).
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Innovative behaviour
At an organisational level, innovation is defined as ‘the development and implementation of new
ideas by people who over time engage in transactions with others within an institutional context’
(Van de Ven 1986, 604). Likewise, individual-level innovation is represented by innovative behaviour,
which includes micro-level innovation processes such as problem recognition, idea generation, build-
ing a coalition of supporters for it, and realising the idea (Kanter 1988; Scott and Bruce 1994).
Many studies have examined the antecedents of an individual’s innovative behaviour such as indi-
vidual factors, job factors, and contextual factors (Hammond et al. 2011). Individual factors include
personality (Oldham and Cummings 1996), education (Amabile 1983), and motivation (George and
Zhou 2002). Job factors include autonomy (Axtell et al. 2000), complexity (Oldham and Cummings
1996), and time pressure (Amabile, Hadley, and Kramer 2002). Contextual factors include climate
for innovation (Scott and Bruce 1994), supervisor support (Basu and Green 1997), and leadership
(Pieterse et al. 2010).
Even though innovative behaviour is defined as that of developing and implementing new ideas,
previously researched antecedents have not included variables from cognitive, organisational learn-
ing, or knowledge management perspectives. Dealing with unfamiliar external ideas requires con-
siderable cognitive capacity and effort. Thus, organisational learning and knowledge
management-related constructs should be considered to be facilitators of innovative behaviour.
the contributor’s capacity to promote and realise new ideas, which are the main elements of innova-
tive behaviour (Kanter 1988; Scott and Bruce 1994). Thus, many scholars have emphasised the role of
knowledge sharing in enhancing innovation (Liebowitz 2002; Lin 2007; Liao, Fei, and Chen 2007). The
third research hypothesis is developed based on these arguments.
H2. Knowledge sharing positively influences innovative behaviour.
suggest the opposite (Liao, Fei, and Chen 2007; Oliveira et al. 2015). By separating absorptive capacity
into potential and realised absorptive capacity, these theoretical conflicts may be resolved.
In addition, combining the previous arguments for H2 and H3, knowledge sharing’s mediating role
between potential absorptive capacity and innovative behaviour is suggested. An employee who has
experienced and absorbed a variety of external knowledge (i.e. one that has high potential absorptive
capacity) tends to share more knowledge with colleagues. This knowledge-sharing communication
facilitates a combination of fragmented knowledge within a firm and leads to innovative behaviour.
Hence,
H3-1. Knowledge sharing mediates potential absorptive capacity’s influence on innovative behaviour.
According to the arguments for H4 and H1b, realised absorptive capacity is expected to mediate
the relationship between knowledge sharing and innovative behaviour. Through knowledge sharing
with colleagues, an employee can access internal knowledge, which is necessary to use external
knowledge. This increases realised absorptive capacity. Furthermore, an employee that has high
realised absorptive capacity can use external knowledge better, resulting in more innovative behav-
iour. Thus,
H4-1. Realised absorptive capacity mediates knowledge sharing’s influence on innovative behaviour.
Methodology
The sample data were gathered by a survey methodology and the research hypotheses were vali-
dated using the partial least squares (PLS) technique.
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Measures
Table 2 summarises the measurement items for each research variable of the model. All measure-
ment items were adapted from previous research. Respondents were asked to rate each measure-
ment item on a seven-point Likert scale.
The dependent variable (innovative behaviour) was measured by using the six items developed by
Scott and Bruce (1994). The remaining three independent variables were defined as second-order con-
structs based on the literature review. According to Zahra and George (2002) and Jansen, Van Den
Bosch, and Volberda (2005), potential absorptive capacity is composed of acquisition and assimilation,
while realised absorptive capacity includes transformation and exploitation. Each first-order construct
was measured by three items, as presented in Table 2. Lastly, knowledge sharing has two first-order
constructs: knowledge donating (i.e. giving) and knowledge collecting (i.e. receiving). Each of them
was measured by using the four items developed by de Vries, Van den Hooff, and de Ridder (2006).
Additionally, two dummy variables, namely rank and education, were included to control for the
hierarchical and educational effects on innovative behaviour. An employee with higher rank and edu-
cation may have more resource and expertise, which lead to innovative behaviour (Amabile 1983;
Ibarra and Andrews 1993; Scott and Bruce 1994). Managers were coded 1 and non-managers were
coded 0; employees with a graduate-level degree were coded 1 and those with undergraduate-
level degrees were coded 0.
Data collection
Respondents were employees in the research and development (R&D) department of a multinational
electronics company headquartered in South Korea. This company has over 80,000 employees world-
wide and manufactures consumer electronics such as smartphone, television, and refrigerator. Four
hundred employees were invited to participate in the online survey and 54% of them responded.
Excluding incomplete responses, the final sample size was 138. Three-quarters (75.4%) of respon-
dents were male. The majority were in the age range of 26–40 years (87.6%) and in the tenure
range of 3–15 years (76.1%). Table 3 summarises the respondents’ demographic characteristics.
Analysis method
The PLS structural equation modelling (PLS-SEM) approach was adopted to assess the research
model. SmartPLS 2.0 M3 (Ringle, Wende, and Will 2005) was used for data analysis. Unlike covari-
ance-based SEM, PLS-SEM does not have distributional assumptions and it generally achieves high
levels of statistical power with small sample sizes (Hair et al. 2014). Considering the sample data’s
non-normal distributions and small size, PLS-SEM seemed to be appropriate for this study. Following
TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT 7
(Assimilation)
1. I am quick to recognise shifts in the market (e.g.
competition, regulation, demography)
2. I quickly understand new opportunities to serve my
customers with new products or services
3. I quickly analyse and interpret changing market demands
Realised absorptive (Transformation) Zahra and George (2002); Jansen, Van Den
capacity Bosch, and Volberda (2005)
1. I quickly recognise the usefulness of new external
knowledge to existing knowledge
2. I quickly grasp the opportunities for new products or
services from new external knowledge
3. I periodically discuss consequences of market trends and
new product development
(Exploitation)
1. I clearly know how my job should be performed
2. I constantly consider how to better exploit knowledge
3. I share a common language with colleagues regarding our
products and services
Knowledge sharing (Donating) de Vries, Van den Hooff, and de Ridder
(2006)
1. When I’ve learned something new, I tell my colleagues
about it
2. I share information I have with my colleagues
3. I think it is important that my colleagues know what I am
doing
4. I share my skill and knowhow with my colleagues
(Collecting)
1. When I need certain knowledge, I ask my colleagues
about it
2. I like to be informed of what my colleagues know
3. I ask my colleagues about their abilities when I need to
learn something
4. When a colleague is good at something, I ask them to
teach me how to do it
Anderson and Gerbing’s (1988) two-stage approach, the measurement model was assessed first, then
the structural model was validated.
Results
Measurement model
Internal consistency reliability, convergent validity, and divergent validity were examined to evaluate
the quality of the measurement model. First, the internal consistency reliability of the research
8 M. KANG AND M.-J. LEE
constructs was assessed by using Cronbach’s alpha (1951) and composite reliability (Fornell and
Larcker 1981). Cronbach’s alpha and the composite reliability values for all the constructs were
greater than 0.7 (Table 4), demonstrating adequate internal reliability (Nunnally and Bernstein
1994; Hair et al. 2014).
For convergent validity, the average variance extracted (AVE) values and factor loadings of the
measurement items on their assigned constructs were examined. The AVE values for all constructs
were greater than 0.5 (Table 4) and factor loading values were greater than 0.707, satisfying the
suggested criterion (Fornell and Larcker 1981; Chin 1998; Hair et al. 2014).
Lastly, discriminant validity was assessed by comparing the square root value of the AVE for
each construct with the other correlation values in the correlation matrix (Table 4) (Fornell and
Larcker 1981). The square root values of the AVE for all constructs, reported in the diagonal of
the correlation matrix, were greater than the off-diagonal elements in the corresponding row
and column (i.e. correlation values with other constructs). Thus, the measurement items satisfied
the tests for discriminant validity. The correlations between each second-order construct and
related first-order constructs (italicised numbers in Table 4) were not included for this
assessment.
Since a single respondent self-reported all measurement items, Harman’s one-factor test
(Podsakoff et al. 2003) was conducted to check whether common method bias was a serious
concern. The measurement items for all research variables were entered into a principal component
factor analysis and the results of the un-rotated factor solution were examined. If there is a substantial
amount of common method bias, (a) only one factor will emerge from the analysis or (b) the first
factor will account for the majority of the variance (Podsakoff and Organ 1986). The result of analysis
yielded five factors with eigenvalues greater than one and the first factor explained only 35.9% of the
variance. Thus, common method bias did not seem to be a serious problem in this study.
may be biased. The variance inflation factor (VIF) values for all independent variables were much
smaller than the suggested criterion of 5 (Hair et al. 2014); thus, collinearity was not an issue.
Then, the bootstrap re-sampling method with 138 cases and 1000 re-samples was used to test the
proposed research hypotheses. The results of analysis are described with path coefficients and sig-
nificance level in Figure 2. Except for two of the research hypotheses suggesting knowledge sharing’s
direct (H2) and mediating effect (H3-1) on innovative behaviour, all the hypotheses were supported
with significance levels of .01.
More specifically, both potential absorptive capacity (path coefficient = 0.272; t = 3.151; p < .01)
and realised absorptive capacity (path coefficient = 0.451; t = 5.294; p < .01) significantly influenced
innovative behaviour. Thus, H1a and H1b were supported. On the contrary, knowledge sharing did
not have a significant effect on innovative behaviour (path coefficient = −0.001; t = 0.019; p > .05).
Concerning the interaction between absorptive capacity and knowledge sharing, potential absorp-
tive capacity significantly affected knowledge sharing (path coefficient = 0.350; t = 4.280; p < .01).
Knowledge sharing’s effect on realised absorptive capacity was also significant (path coefficient =
0.524; t = 6.575; p < .01). Thus, H3 and H4 were also supported.
In addition, the mediating effects of knowledge sharing and realised absorptive capacity were
tested following Baron and Kenny (1986). The mediating effect of knowledge sharing (H3-1) was
not significant because knowledge sharing (i.e. the mediating variable) did not show significant influ-
ence on innovative behaviour (i.e. the dependent variable). By contrast, in the case of realised absorp-
tive capacity, the three conditions of the mediation model were all satisfied. First, knowledge sharing
(the independent variable) without realised absorptive capacity (the mediating variable) significantly
influenced innovative behaviour (the dependent variable) (path coefficient = 0.344; t = 4.276; p < .01).
Second, knowledge sharing was significantly associated with realised absorptive capacity (path coef-
ficient = 0.524; t = 6.704; p < .01). Lastly, knowledge sharing’s effect became insignificant (path coeffi-
cient = 0.013; t = 0.160; p > .05) when realised absorptive capacity was included in the model as a
mediating variable. Thus, knowledge sharing’s influence on innovative behaviour was purely
mediated by realised absorptive capacity. The Sobel test (1982) also confirmed that knowledge shar-
ing’s indirect effect on innovative behaviour was satisfactory (Sobel test statistic = 5.438; p < .01).
Thus, H4-1 was supported.
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Discussion
Based on the literature review, a research model linking absorptive capacity, knowledge sharing, and
innovative behaviour at the individual level was developed and validated. To resolve conflicting
views on the interaction between the innovation-specific antecedents of innovative behaviour,
absorptive capacity and knowledge sharing, this study divided absorptive capacity into two sub-
dimensions (Zahra and George 2002). Potential absorptive capacity was suggested to influence
knowledge sharing, which was expected to affect realised absorptive capacity.
First, the results of analysis showed that both the sub-dimensions of absorptive capacity have a
significant influence on innovative behaviour. However, knowledge sharing’s direct effect on innova-
tive behaviour is not significant. This finding implies that the adoption and application of external
knowledge are critical compared with internal knowledge sharing, at least in the case of innovation.
External knowledge provides new insights for employees and thus leads to innovative behaviour
(Fosfuri and Tribó 2008). However, internal knowledge shared among colleagues in the same depart-
ment (i.e. R&D) may not stimulate innovation directly.
Potential absorptive capacity, which acquires and assimilates new external knowledge, provides
new knowledge for employees and enhances their cognitive skills to absorb knowledge from and
present knowledge to colleagues (Reagans and McEvily 2003). Then, successful communication
among employees through knowledge sharing provides opportunities to promote and use newly
absorbed knowledge within a firm. Thus, knowledge sharing indirectly influences innovative behav-
iour through realised absorptive capacity.
Implications
This research provides a number of academic contributions. First, by differentiating two sub-dimen-
sions of absorptive capacity based on prior research, we explain the detailed mechanism of the
absorptive capacity–knowledge sharing interaction at the individual level. Employees’ individual
absorptive capacity and their knowledge sharing are the main components of organisational absorp-
tive capacity (Cohen and Levinthal 1990). Thus, understanding how absorptive capacity and knowl-
edge sharing are interrelated at an individual level contributes to the research on absorptive capacity.
Second, by adopting a knowledge management perspective, new antecedents of innovative
behaviour were explored. Previous studies of innovative behaviour have treated it as one of the
employees’ positive behaviours within a firm. Thus, an individual’s personal factors such as motiv-
ation (George and Zhou 2002) and personality (Oldham and Cummings 1996) as well as contextual
factors such as organisational climate (Scott and Bruce 1994) and leadership (Pieterse et al. 2010)
have been identified as important antecedents. However, an individual’s innovative behaviour is
TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT 11
the foundation of organisational innovation, which involves the creation (or adoption) and
implementation of new knowledge. Thus, this study adopted a knowledge management perspective
and validated that absorptive capacity and knowledge sharing, the main antecedents of organis-
ational innovation, are the critical factors of innovation at an individual level as well.
In addition to the academic contributions, the current study provides guidelines for practitioners.
First, to facilitate innovative behaviour, both employees’ absorptive capacity and knowledge sharing
among them should be nurtured. An individual with high absorptive capacity can play the role of a
knowledge gatekeeper in an organisation (Cranefield and Yoong 2007). However, for external knowl-
edge to be used properly at an organisational level, it should be shared among employees and trans-
mitted to the right employees who need it. This knowledge diffusion cannot be achieved without
active knowledge sharing. On the contrary, if employees have low absorptive capacity and only
focus on sharing their internal knowledge, existing knowledge will be repeatedly exploited, ignoring
valuable external knowledge.
Second, transforming and exploiting external knowledge is just as important as acquiring and
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assimilating it. With rapid technological progress and short product life cycles, the paradigm of
open innovation is gaining popularity (Chesbrough 2003). In the case of inbound open innovation,
the role of potential absorptive capacity, which recognises and adopts valuable external knowledge,
is critical. However, to properly merge that knowledge into existing internal knowledge and to com-
mercialise it into new products or services, realised absorptive capacity is also necessary. Thus, in
addition to providing employees with many opportunities to be exposed to and to learn external
knowledge, internal communication among employees from various departments (or business
units) and exploratory trials exploiting external knowledge along with internal knowledge should
be encouraged.
Funding
This work was supported by Konkuk University [grant number 2014-A019-0096].
Notes on contributors
Minhyung Kang is an assistant professor of the Department of Advanced Industry Fusion at Konkuk University in Seoul,
Korea. His research interests include knowledge management, collective intelligence, and social network analysis. His
studies have been published in Journal of the American Society for Information Science and Technology, Journal of Knowl-
edge Management, Journal of Information Science, and Asia Pacific Journal of Information Systems.
Mi-Jung Lee is a team leader of the Investment Planning team at LStone, Inc. She received her master’s degree in man-
agement of technology from Konkuk University. Her main research areas are knowledge management, organisational
behaviours, and organisational innovation.
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