Christie Lue (1/1/2022, 9:54:59 AM): Hi Le!

My name is Christie Lue. How can I help you today?

Le (1/1/2022, 9:56:05 AM): Good morning Christie, I didn't get my delivery today
Christie Lue (1/1/2022, 9:56:56 AM): We sincerely apologize for any inconvenience
this may have caused.
Christie Lue (1/1/2022, 9:57:26 AM): The name on your account is Le Zheng?
Le (1/1/2022, 9:57:31 AM): yes
Le (1/1/2022, 9:58:33 AM): I didn't get Dec. 24th delivery. I have contacted your
department and get a credit for that. I didn't expect this happened again
Christie Lue (1/1/2022, 9:59:07 AM): I will be more than happy to process a
complaint to your account. 1 moment please
Le (1/1/2022, 10:00:29 AM): Thank you. Hope i can get today's newspaper
Christie Lue (1/1/2022, 10:01:46 AM): i am still here 1 moment please
Christie Lue (1/1/2022, 10:03:03 AM): thank you for your patience, a redelivery was
updated on your account. the paper will be redeliver during the day.
Le (1/1/2022, 10:03:31 AM): That's great! Thank you very much
Le (1/1/2022, 10:03:53 AM): Happy New year!
Christie Lue (1/1/2022, 10:04:47 AM): My pleasure. Is there anything else I can be
of assistance with?
Le (1/1/2022, 10:08:54 AM): Everything's OK now. Thank you for your help. Have a
good day!
Christie Lue (1/1/2022, 10:09:48 AM): You're most welcome. Thank you for chatting
with us today, enjoy the rest of your day. Happy New Year.