Hi!

I hereby inform you that for internal reasons we don't will have cleaners available in this date and
time. Do you have another specific time later in the week so we can reschedule this cleaning, please!?

Hi! I hereby inform you that the cleaner has called in sick on the morning and will not be able to attend
today. We apologize for what happened and so that we can help you in the best possible way I ask you to
tell me a date and another day to reschedule the cleaning, please.

Hi! We understand and apologize for what happened. The company's culture is that we work with the
best possible experience and if that doesn't happen we are willing to offer a reclean to repair what
happened. However, we don't work with refunds :(

If you agree, tell us a date and time of your preference for a reclean, please.

Hi! We saw that you made a cancellation last minute and we understand that something personal may
have happened. Despite this, we inform that we have a late cancellation fee of $40 that will be charged
to you.

If you have any questions, we are available to help you in the best possible way! :)