Request ID Scope Activity Type Request Type Query or Changes

CRQ211005145509 Server Administration Proactive Query

CRQ211013213343 Storage Administration Proactive Query
REQ211015202147 DB Monitoring Request Query
REQ211016124213 Backup Maintenance Proactive Query & Changes
REQ211016124357 Server Monitoring Request Query
REQ211017103952 Backup Maintenance Proactive Query & Changes
REQ211021195137 Backup Maintenance Proactive Changes
REQ211022211439 Backup Maintenance Proactive Changes
REQ211022211811 Server Monitoring Request Query
ADM211024044919 Storage Administration Request Query
REQ211024055444 Server Maintenance Request Changes
REQ211028111204 Server Monitoring Request Query
 Activity Request Subject Requestor Email
Create CRQ (TC) PKB, MKS G1 Storage Proactive
Open case Drives Failed Port 1E Box 2 Proactive
healtcheck db healtcheck db Proactive
restart backup restart backup Proactive
cleanup fs Re: TKS -TC CRITICAL Alert:
Ralhp.Lampitoc@amdocs.com>
restart backup restart backup Proactive
restart backup restart backup Proactive
restart backup restart backup Proactive
report cpu report cpu Proactive
Open Case SRBTCSN8K02 - F-Port 8/19 Proactive
Cleanup FS 20211024 06:38 MKS tcmks Proactive
check server availability Check server and vcenter Resaldi
 PIC Telkomsel Date Time Response Time Shift Service Impact Severity
Emha Ainun 10/5/2021 14:00 10/5/2021 14:00 2 No impact to service Low
Habib R Khalifa 10/13/2021 20:40 10/13/2021 20:40 2 No impact to service Low
Wahyu Setiawan 10/15/2021 18:45 10/15/2021 18:45 2 No impact to service Low
Habib R Khalifa 10/16/2021 8:00 10/16/2021 8:00 1 No impact to service Low
Reza Alfian 10/16/2021 10:20 10/16/2021 10:20 1 No impact to service Low
Habib R Khalifa 10/17/2021 8:00 10/17/2021 8:00 1 No impact to service Low
Habib R Khalifa 10/21/2021 15:45 10/21/2021 15:45 2 No impact to service Low
Habib R Khalifa 10/22/2021 16:00 10/22/2021 16:00 2 No impact to service Low
Reza Alfian 10/22/2021 20:55 10/22/2021 20:55 2 No impact to service Low
Habib R Khalifa 10/24/2021 2:40 10/24/2021 2:40 3 No impact to service Low
Reza Alfian 10/24/2021 5:30 10/24/2021 5:30 3 No impact to service Low
reza alfian 10/28/2021 10:51 1 No impact to service Low
 Complete Time Weight (%) #Minutes Actual Minutes Actual Respond Time (MM:SS)
10/5/2021 14:40 100% 40 40 0:00:00
10/13/2021 21:00 100% 20 20 0:00:00
10/15/2021 18:59 100% 14 14 0:00:00
10/16/2021 8:30 100% 30 30 0:00:00
10/16/2021 10:30 100% 10 10 0:00:00
10/17/2021 8:35 100% 35 35 0:00:00
10/21/2021 16:14 100% 29 29 0:00:00
10/22/2021 16:20 100% 20 20 0:00:00
10/22/2021 21:15 100% 20 20 0:00:00
10/24/2021 3:20 100% 40 40 0:00:00
10/24/2021 5:43 100% 13 13 0:00:00
10/28/2021 11:02 100% 11 11
 VM Name IP Address
tcpkbesxg1papp4, tcmksesxg1papp1 10.17.201.90, 10.114.200.11
Storeonce TBS -
All Site All Site
All Site All Site
tctbscmpdb1 10.38.135.197
All Site All Site
All Site All Site
All Site All Site
All Site All Site
SRB -
tcmksbkppapp2 10.114.200.8
8 servers 8 servers
 Problem Description Handle By Method Status
- Anggoro Fadillah Putra Manual Done
Drives Failed Anggoro Fadillah Putra Manual Done
- Anggoro Fadillah Putra Manual Done
Backup completed/failures Anggoro Fadillah Putra Manual Done
high fs Anggoro Fadillah Putra Manual Done
backup completed/failure Anggoro Fadillah Putra Manual Done
- Anggoro Fadillah Putra Manual Done
- Anggoro Fadillah Putra Manual Done
- Anggoro Fadillah Putra Manual Done
CRC errors (CRC) Anggoro Fadillah Putra Manual Done
high fs Anggoro Fadillah Putra Manual Done
check server availability Anggoro Fadillah Putra Manual Done
 Note
Done
open case completed
all site fine
backup completed after resume
fs reduce after cleanup
backup completed after resume
done
no backup failed
Done
Done
fs already reduce
server on/off