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Goal
Solution
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Applies to:
Oracle Engineering - Version: 11.5.3 to 11.5.10
Information in this document applies to any platform.
FORM:ENGFDECN.FMB - Define engineering change order
Goal
The goal of this document is to describe how to obtain and run data collection
scripts for troubleshooting issues related to the Engineering Change Order (ECO)
approval process workflows. Oracle Support may ask for these script outputs when
the ECO workflow process fails or exhibits other problems. The scripts are:
Solution
Where to Get the Scripts
wfstatus.sql
Located in $FND_TOP/admin/sql (or $FND_TOP/sql)
Refer to Note 116375.1 for additional information.
bde_wf_item.sql
Refer to Note 187071.1 to download.
Detailed steps for running the script are provided in the note.
bde_wf_notif.sql
Refer to Note 239335.1 to download.
Detailed steps for running the script are provided in the note.
The script prompts for a "NOTIFICATION_ID". This can be obtained by running
bde_wf_item.sql first and examining the generated output.
bde_wf_data.sql
Refer to Note 165316.1 to download.
Detailed steps for running the script are provided in the note.
Script Parameters
ITEM_KEY
Use the value returned by the following query. The query prompts for the the ECO
name. Enter the name of the ECO whose process has failed.
select e.change_notice, a.item_key, a.item_type
from wf_items a, eng_engineering_changes e
where item_key like e.change_notice||'-'||to_char(e.organization_id)||'%'
and e.change_notice = '&eco_name';The ITEM_KEY can also be found by viewing
the ECO's workflow activity history as follows: