=RATINetT Service Entitlement Summary Date July 28,2020 Purchase Order # 4550181848 Contract Registration Code 1420329740 Quote 1D 2116823-1 ‘Support / Qty Part Number Description 1 FC-10-0060E-950-02-12 10x GE RJ4S ports (including 7 x Internal Ports, 2 x WAN Ports, 4x DMZ Port), FGT60E4Q17039680 NGFW 07/14/2020-07/14/2021 Web Filtering 07/14/2020-07/14/2021 AntiSpam 07/14/2020-07/14/2021 ‘Advanced Malware Protection 07/14/2020-07/14/2021 Hardware Advanced HW 07/14/2020-07/14/2021 Telephone Support 24x7 07/14/2020-07/14/2021 Enhanced Support 24x7 07/14/2020-07/14/2021 Firmware & General Updates 07/14/2020-07/14/2021FEAT inerc FortiGare and FortiGuard Renewal Thank you for renewing your FortiCare / FortiGuard services. Fortinet's high performance UTM appliances combined with FortiGuard and FortiCare services provide you with complete content protection against constantly evolving network securty threats, Your subscription renewal has been automatically activated. There is nothing more you need to do {take advantage of the benefits of these services, Attached are the details of your renewal for your reference, Visit our Customer Support Portal at hitp:/supporfortinet com to view and manage your Fortinet products, review technical documentation and Knowledge Base articles, or create @ new technical Support case. you have questions about your renewal or about your FortiCare user account, contact CS@Fortinet.com {1 you would lke to discuss current or future network security needs, please contact your authorized Fortinet reseller or a local Fortinet sales office. You wil find address and contact information at hitp:/iwwrn.fortinet.com/aboutus‘locations. htm Again, thank you for your subscription renewal. We sincerely appreciate your business and are looking forward to working with you over the coming years Sincerely, Fortinet Services<2 SYNNEX 4 PT. SYNNEX METRODATA INDONESIA Distributor RMA Certificate Thank you for selecting Distributor RMA Support fr your backup or replacement solution from PT Synnex “Metrodate Indonesia. The Distributor RMA program was created to provige a rapid RMA soltion in Indonesia. his program provides your company the best, fastest, and most reliable way for customers to backup/exchenge units using the RMA (Return Merchandise Authorization) process rom PT. Synnex ‘Metrodata indonesia, Warranty ‘This RMA Program is only valid when you have purchased Forticare, ita product is out-of-warranty, Fortinet ‘requires tht the customer purchases a FotiCare support contract before processing the RMA request = This RMA Support validity wil be refer to Forticare support valaty, ~ The Distributor may be authorized to provide hardware troubleshooting in some circumstances Service Level Agreement For first layer of support, Customer can contact their Fortinet Reseller. «Fortinet Reseller wil check the unit to confirm ifthe hardware isfllure, if there is hardware falure the ‘reseller wil advise you to call SM Hotline (023-29345 800) or by email to fortinet@metrodeta cold = This program Is nt valid or sotware/fmware error or upgrade, our technical team wil support you by ‘Phone/email/remote if there is any firmware/software error = This program is cover 8x5 for support by phone/email/remote, and Next BusinessDay for backup or replacement unit (ORMA) Certificate Number .2066/oRMA/SMI/2907, Release Date 29 suly 2020, Fortinet Type 6-606 End Use PT. Taman Safer Indonesio Serial Number Fer60€4017039620 RMA Support Validity 2020-07-14 / 2021-07-14 SKU Product Number Description ‘Support Distnbutor RMA Advance eS oe Hardware Replacement FSAriner ‘Synnex Metrodata Indonesia, PT ‘APL Tower 42nd Floor, JI Letjon §.Parman Kav.26 +6221 29345 200 www: synnexmetrodata.com