Jacqueline Estefania Garcia Pérez

Age: 22 years old

Telephone: 477 369 7994
E-mail: jaqui.angel@hotmail.com

Education
Law’s Degree
Univesidad de León
2014-2017

Work Experience

Bilingual Costumer Care, Credits & Collections – ATT&T

Naucalpan de Juárez, Méx./April 2018 – October 2018

● Leadership
● Problem- solving
● Forward- planning and strategy
● Communication
● Good Organization
● Good time Management

Bilingual AR Assistant – OPORTUN

Leon, Gto/ December 2016 – January 2018

● Collection and Collection Tracking

● Legal Actions
● Review of Debits and Credits
● Multitasking
● Monthly Information Analysis
● Customers and Suppliers Payments

Executive Service - UBER

Leon, Gto/ March 2015 - October 2016

● Executive Private Transport

Bilingual Project Manager - Teletech

Leon, Gto/ January 2014 – January 2015
 ● Call Center
● Distributions to Call Center Groups
● Advice of Payments to Clients
● Collections
● Customer Service
● Sales
● Technical Support
● Quality Call Control

Skills

Languages:

● Spanish: Native speaker

● English: Advanced (Speaking, Writing, Listening)

Microsoft:
Advanced – Intermediate Management

● Word
● Excel
● Publisher

Collection software:
● Zeus
● Sip
● Five9
● Oracle

References

Mayra Garcia – Teletech Recruitment

Telephone:
E-mail:Mayra_garcia@hotmail.com

Alfonso Casillas
Telephone: 7445648446
E-mail: leones_negros@hotmail.com
Sandra Magallanes
Telephone : 4777922095