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General Management - Case - NAVEEN FISHERIES LTD
General Management - Case - NAVEEN FISHERIES LTD
Case I Questions:
1. What were the reasons for the sinking of the vessels?
2. How could they reorganize the businesses?
Case II Questions:
1. Why did the communication problem arise?
2. What do you suggest to prevent the communication problem?
CASE III -- MEHTA BANK LTD
Having found this technique successful, he tried his hand at yet another. This
time he started issuing drafts in fictitious names or in the names of his close
relatives drawn on outstations without any vouchers or deposits. After a few
days, he would cancel the same drafts by allowing the credits to the
respective accounts in his own branch by debiting the head office accounts.
He continued to do this for about three months, causing a loss of over Rs.
700,000 to the bank.
Shahid Fabrics was one of Pakistan’s major exporters of garments and piece
goods. Its share was 25 percent of the exports of these goods of the whole
country. It was established in 1954 as a producer of cotton cloth and later, in
1966, it extended production to include garments and piece goods. It had
eight local production units and the total number of employees was 8,000.
All its garments and piece goods were exported, and branded according to
customer specification. All the goods were exported to the USA and the
sales of the firm amounted to US$ 100 million. In 1984, the US government
imposed quota restrictions. By August 1985, Shahid Fabrics exports had
been reduced by 40 percent.
Mr. Lateef believed that finding new markets was the only way to survive.
The possible alternatives according to him were the EEC countries, the
USSR, the Middle Eastern Arab countries and the other Asian countries. The
EEC was a very good potential market, but Europeans were very tough
buyers. It would be necessary to segregate the EEC from other buyers
because of their existing specifications with regard to style, colour and
packing. The USSR too was a potential market as far as demand was
concerned, but the country did not have enough money in foreign exchange.
The Middle Eastern Arab countries had money, but their requirements were
small due to their smaller population. Second, these countries preferred not
to buy Pakistani goods directly from Pakistan$. They would rather like to
buy the same Pakistani goods, branded differently from other Western
countries, say France.
Asia was a big market, but the Asian countries, including turkey, were
Shahid Fabrics’ competition in the international market. Mr. Lateef was
deeply concerned with the loss of 40 percent of his export goods. He was
eager to determine which new market offered the highest potential. He
wondered what specific information he could use to help his decision.
Case IV Questions:
1. What information should Mr. Lateef develop to evaluate foreign
markets?
2. Where should he look for this information?
3. Develop a framework to help Mr. Lateef identify his best potential
foreign markets.
CASE V -- WESTWARD EXPORTS LTD.
Production was carried out by 138 subcontractors. They did not utilize
assembly line production: each individual worker carried out all the jobs
required on each garment. The machinery and equipment used by the
machines had a low output, and were not suited to high technology
application. Mr. Abdul knew that male workers performed 60 percent of the
total production and the rest was done by females. He also knew that while
male workers were always willing to work overtime, their absentee rate was
greater than that of women. Abdul felt that productivity could be higher, and
he wondered how he should approach this issue.
Case V Questions:
1. What alternatives are available to Mr Abdul?
2. Other than purchasing higher technology machinery, in what
ways might Mr Abdul increase the effectiveness and efficiency
of the dyeing and stitching operations?
The quality circle Sigma was started in the heat treatment section of Baba
Bearings Company with seven members.
The members prepared the following list of various factors affecting the
productivity of the heat treatment section.
1. Distortion of bearing races in sealed quench furnaces.
2. Loss of productivity and energy in sealed quench furnaces.
3. Excess consumption of LPG.
4. Rejection of cages due to scaling during annealing.
5. Shrinkage in tapered roller bearing outer rings.
6. Broadly, bearing are manufactured in the following three stages: (a)
Turning, (b) Heat Treatment, and (c) Grinding.
The circle members, in their brainstorming session, gave priorities to the
study aspects with the help of Pareto analysis. Distortion of bearing races in
sealed quench furnaces was a major factor affecting the productivity. Hence,
the circle decided to take this up for study. Turned rings in the soft condition
are hardened and tempered. After heat treatment, it was noted that about 30
percent of the rings were beyond the specified limits of distortion (ovality).
These rings were subject to straining for rectification.
The members collected data regarding the heating element. Rings are loaded
into the furnace keeping in a mesh basket in layers. The rings are heated by
corrtherm heating elements; the heat is made to circulate uniformly
throughout the furnace by a circulating fan. After the hardening process, it
was observed that in general, the rings arranged at the sides of the basket
adjacent to the heating elements showed greater ovality (50 per cent) than
those at the centre (17 percent).
The members felt that rings at the sides were directly exposed to the radiant
heat of the elements, and this resulted in a temperature gradient within the
cross-section of the rings, causing more distortion. The temperature adjacent
to the heating elements was higher by 26 degree Celsius than at the centre of
the furnace.
Case VI Questions:
1. What are the measures to be taken to avoid direct effect of heat?
2. Design a quality improvement process for the bearings company.