Dear Sir/ Madam:

I am writing to inquire about the Palace Hotel's services because I'll be in Delhi for
a few days on business.

I would like to know about the information about; the room rates, restaurants, gym
facilities, and swimming pool, and whether you accept credit cards or methods of
payment.

I also would like you to tell me about the latest time for checking out.

I deeply appreciate it. I am looking forward to hearing from you.

Sincerely,

Ly Tam

List of enquires answer

Cost 1200$

Discount 10%

Estimate Delivery time 2- 5 days

Guarantee yes

Length of guarantee 2 years

Maintenance service Yes. 2 months for replacement and 5

years for maintenance service.
Dear Butler,

Thank you for the letter enquiring about air conditioners.

The Model, 2V3 costs 1200 US Dollars. However, I would to let you know that we
have a 10% discount for you. The length of the delivery time can be two to five
days.

We also offer a two-year guarantee with five years of maintenance service.

If there is anything else you wish to know, please don’t hesitate to contact me. I
look forward to hearing from you.

Yours sincerely

Ly Tam

Service Manager