‘yuarza20 Getting the Most Value Fr Your Calibration Dollar
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Getting the Most Value For Your Calibration Dollar
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Basing your calibration provider decision solely on price may result in hidden costs and the potential for quality issues to affect
your product or service, This article will explain some of the reasons why the lowest cost calibration service provider may not be
the lowest total cost to your business,
Like many businesses, calibration service providers operate and compete based on profit margin. The less time they spend
calibrating an instrument, the less they need to charge, and the more competitive they appear to be on paper.
What is and isn’t included in a “low-cost” calibration (LCC)?
‘When LCC providers do not have the equipment or expertise to complete a comprehensive calibration, they may consider
shortcuts. These include “functional tests only’ of certain parameters, the use of calibration standards that do not fully meet the
requirements outlined in the calibration procedure or allowing inexperienced or partially- qualified technicians to perform the
work. LCC labs may also reduce calibration time and increase margins by “shortcutting” industry recommended procedures
such as warm-up time,
Calibration providers should have the financial resources, technical expertise, and commitment to meet customer expectations
and needs. When evaluating calibration labs, review thelr published ISO/IEC 17025 scope of accreditation and then contact,
them to fully understand their quality management system. Have them explain their internal quality assurance program and
what, if any, external assessments are made of the laboratory. Other questions to ask include:
‘+ Does your calibration capability cover all of the equipment | need calibrated?
+ How do you determine appropriate standard substitutions when you do not have all ofthe calibration standards specified?
+ Ifyou cannot service my equipment do you have access to other labs?
+ Do you have access to subject matter experts who can advise you on proper procedures?
‘+ How do you deiermine the calibration cycle of your laboratory standards?
‘+ Do you perform interim checks on your equipment?
‘+ How do you manage out-of tolerance laboratory standards and what is the history of these incidents?
‘The provider should be prepared to fully review their technical capabilities and quality processes with their customers and
the answers will help you determine if they have suitable process controls,
The provider should be prepared to fully review their technical capabilities and quality processes with their customers and the
answers will help you determine if they have suitable process controls. LCC providers may not have complete answers for these
‘questions and try to tell you why they aren't important.
htipszvawv inspec-nc.comome/company/bloginspecsnsights!2018/10/02/geting-the-mostalue-for-yourcalbration-dolr 4.‘yuar2020 Gaitng the Most Value For Your Calibration Dollar
Why opt for comprehensive calibration procedures?
Comprehensive procedures specify uncertainty levels for calibration standards used as well as pre-calibration steps to ensure
proper equipment operation. They also define the required calibration points used to verify an instrument's full range of
operation.
ALCC service provider may only provide calibration to “face specifications.” or specifications found on an instrument's marketing
data sheet which usually offer only high and low values, enough to evaluate an instrument for purchase but not intended for
calibration.
While there is currently no directive preventing the issuance of a calibration certificate using only “face specifications,” metrology
professionals recognize that thse types of procedures rarely test an instrument's full capability or meet the customer's full
requirements to ensure manufacturing quality. To ensure a calibration service provider is using defined, comprehensive
calibration procedures, ask the following questions:
you show me your calibration procedures and their source?
+ Does your quality policy provide assurance that these procedures will be used consistently?
+ How do your technicians select calibration procedures?
+ Are you able to provide ful calibration data and accredited measurement uncertainties forall data points?
Hopefully these points will halp you chose a supplier who can provide comprehensive, quality calibrations at a price that meets.
your budget and supports your manufacturing and inspection quality
Inspec, Inc.'s ISO/IEC 17025 accredited and has more than 26 year of calibration experience. Ifyou would like to discuss your
calibration neds or any of the points listed please contact us.
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