4 SPECIAL: ooTHISSUE BUSINESS ENGLISH 100TOP TIPS — OF THE BEST Business Spotlight feiert seine 100. Ausgabet Aus diesem Anlass haben SASKIA R. MANN und IAN MCMASTER -genai 100 niltzliche Tipps fir Thren Berufcalltag ausgewahlt. nthisarticle,we have puttogether 100 top tips for doing business in English— one from each ofthe first 100 issues ‘of Business Spotlight. For each tip, we provide the issue num: berand page number where itcan be found. We begin with ashore test, asin the firstissue of Business Spotight back in March 2001 |. Test: Improve your business English What do the following abbreviations stand for? {Answers on page 53) A CEO Bo M&A. © ROL D. SMEs E 1PO (Steve Finer, 2/2001,p.17) 2. Socializing: Handshakes ‘Don’tassume thata strong handshake will be appreciated inall parts of che world: Gere Consort 8/2001, p68) 3, Women at Work: Gender communication “For both men and women, itisan advantage to be able to shink both ‘male’ and female’ —or to combine these ways of thinking for optimum results” (Shere Bite, 4/2001,p.38) 4. Management: Styles “as managers of people, we need to know our own personal seyleand how itaffects others, Butthatis not enough. We also need to quickly recognize the personal styles ofthe people we have to work with so that we can deal with them appropriately” {Ken Teor 1/2002.79) 5. Whats... cherry picking? “Cherry picking is choosing the most profitable options from shose thaeare available —in other words taking only the best andleaving the rest. (2/2002, 81) ‘Treiaton — sppecatest repre Ianeerral Isprser Isproprint akg = erwschazey = SafargenesseneWese Busnes Spt 2/2019, ‘BUSINESS ENGLISH6. Workplace: Time management “aeche start ofeach day, spend ten minutes making alistof your tasks forthe day. ‘Time spentmaking aplan ofaction is never wasted; itsavesyou time inthe Jong ru (en Tayo 3/2002. 18) “I still have my feet on the ground. I just wear better shoes” 7. The Last Laugh: Speaking “Always try costop ealking before people stop listening” Oprah Winfrey, (42002,p.109 US chat-show host a. itorattara and businesswoman . (202.1) Communication: Projects “Spend timeon team building tocreace rustand common commitment. Use partners with local knowledge, and employ cultural mediators to coach and support you. (Reber Gibson 1/2003,p 29) 9, Business Skills: Chairing meetings Ifyou send pre-meeting literature itis not guaranteed that anybody will adit, . One way to make sure people read the documentations toask for feedback on itbefore the meeting.” {Bob Dignen2/2005,9.65) 10. Executive Eye: Courage “The firsttype of courage needed by managersis the courage ‘o fail The second type is interpersonal courage Thisisthe courage needed co dismiss people, co tell them that they are performing badly. The third type of courageis.. the courage tostand up fora moral belief” (Adrian Fura. 3/2003 p88) 11. Working World: Top office complaints. 1. “Westoocold” 2. “Iestoohow!” SPECIAL: 00TH ISSUE 12. Business Skills: Selling “Selling internationally may require an ability vo work with Nordic silences, to enjoy English irony,and to feel comfortable ‘with American ‘buddiness! Iris yourjob tolearn that flexibility (ob Digne, 1/2008, 9.77) 13, Office Blues: Sickness “The fun pat [of being sick] is [that] your colleagues have to be nice toyou.”| (achrn Hager 2/2004 p63) 14, Business Skills: Persuasion “Yourability to persuade may depend on your finding newand creative solutions to dificult issues, Remember however,that creativity requires preparacion.” (Bob igre 3200466) 15. The Last Laugh: Multitasking “Mfulvtasking means thatyou can fuilatseveral things aconce’” (4/2004. 109, 16. Careers: Fitness “Park one kilometer from your workplace, or get off public ‘transportation one station earlierand walk the rest of the way. ‘Wear comfortable shoes (Garo Schewnerany, 1/2005 9.100) 17. Business Ski ‘Small talk “Use positive body lan- “Making money is art, and auage mile eyecontact, ; Ecoshowthagoane, — Working is interested” art, and good (Bob Dignen, 2/2005, p.68) business 18, Careers: Image is the best art” “business dress will alwaysbea compromise between corporate culeure, industry culeureand national culture on the one hhand,and individualism on {Source ttermaional Fuity Managemen Asacition 4/2003, 8) the other” (Kathleen Beker/ m= = am Julian Earwater3/2005,p.9) Andy Warhol, tater Us ml Cmte ‘American pop artist 1 kunpehatiget ‘= md emassen = Nerf) 19, Business Ski (4/2005,.8) ‘nme ———_ntcongrn pilcansporaten — Conflicts thorn) Unie kenga) “Confliet should notbe seenas wholly negative however It = Essent = alge seh US ents can bea useful way of discovering organizational issues that ‘corporate issueT'yus] “ need tobe dealt with” iespest rage then abien anda ora Users iad apa (Gt Dien 42005,p.67) Sewerteen susiess excush 212019 bas Spine 474“ SPECIAL: ooTHISSUE 20. Business Skills: Audio conferencing "Alexander Graham Bell invented the telephone so thatwe might communicate more effectively with oneanother. Re- member thatwhen dialling in to your next conference cal.” (ob Dine, 12006,» 70) 21, Intercultural Communication: Storeotypes Lists of dos and don'ts are like freezing the famein a film and then using tto try to understand the story. Even fthey are rue, they don’t consider the context in which things happen and the rmativation of the people involved They can neverbe complete: {Rober Gibson 2/2006, 28) 22. Office Blues: Questions + “Why does the boss always walk in just when you're ellinga colleague about an interesting dream?” + “Why do you remember important tasks only after you've put your coat on to leave? Does wearing a coat improve your memory?” + "Why do computer crashes happen only when you haven't saved your document in three hours? (avr auger 3/2006 p11) 23. Careers: Salary negotiations Successfully bargaining forthe pay you want is satisfying in more ways than one. Not only will you have mote money at, the end of the month, che higher value placed on your work willinerease your selfesteem and motivation” {ile Harish 2006,p.85) 24, Editorial: Customer and king ‘In one area of business life, customers and their wishes are all Loo often ignored: presentations... So, next time you givea presentation, imagine al the kings fand queens) whoare listening —and put their needsat the centre of your talk” (an MeMaster.5/2006,p 3) 25. The Last Laugh: Business letters "Neverask wo questions in a business letter The reply will discuss the one you are leastinterested in and say nothing. abouttheother” (6/2006, 108) 26. Management: Perfectionist “There's nothing wrong with high standards, but they need to be reachable. Itsall about being OK, being among the best without always being the best,and being human, not superhuman.” (van Burhan, 1/2007, p80) ‘ering epee atonal beech i sxveinen (da) Teewtiefane Sse (siz 89 trem) Saesen ise atid enfimanhaten = Sebtacxtung 27. Office Blues: Bluffing “Like itornot one ofthe greatest forces in business isthe power of the bluff. Afterall it's not what you know; it’s what people think you know.” (Wachrn Hage 2/2007 p.12) “Iwent to the business school of life” 28. Technically Speakin: Jeans and genes Anita Roddick, "Most people worry more Body Shop found aboutjeansthan genes, (2/2007,7.§ pethaps because they don't realize chat one fifth of ll our genes arealready owned by someone else, Well, say: you may ouch my Levi's, but keep your hands off my genes. (Eamown Ftzgeral 3/2007,» 88) 28, Intercultural Communication: Body language “Even when you remain silent, you are communicating in some ways impossible notto communicate {Rober Gon 4/207, p41) 30, Business Skills: Difficult people “the people who we experience as problematic are poten- sially the ones who are the most enriching forus, When we feel ourselves judging another person ina negative way, we should try to switch offthisteaction and re-engage with an openmind (Gb Digren,5/2007,p.68) 31, Telephoning: Branding yourself “Personal brandingis .. especially important when you are in atelephone conference where you cannot see each athet. You wane people orememberwhoyou are” (Ken Tayo 6/2007.75) 32. Authentic English: International English “Many business interactions in English — perhaps most of them —involve people who do not have English as their native language. In such interactions both native and non- native speakers may make grammatical errors’ —thatis,they speak in ways thatare different from native-speaker norms. Bust these errors’ do not always ead to communication problems] (Aut Kase, 1/2008,» 55) 33. Business Skills: Writing “Remember the saying: Easy reading is damned hard writing’ Bu that's the whole point. When we are writing, our tasks to ‘make life as easy for our readers as possible Ken Tayior 2/2008 9.70) Busnes Spottt 2/2019,34.Say tin Style: Health and illness ‘Inthe English-speaking wold, che question Howare you?” + usually justa polie greeting. Don't respond witha compleee report of your health status oF details of your gastric flu ‘The expected answeris Fine, shanks,” of at worst, Oh, not coobad,thanks’” (ma Hochseer 3/2008, 54) 35, Business Skills: Business emails If you havea lot of contact with the same customer, business partneror colleague via email, try to build arelationship byadding afew lines of small talk to some of your emails — "usually in the opening lines orasa closing paragraph, (@eboran Capra, 4/2008, p.53) 36, Business Basics: Competitiveness ‘Soft factors are becoming increasingly important for competitiveness. For example, being able toateractand keep talentis now seen asa competitive edge” (5/2008 9.72) 37, Office Blues: Biorhythm management es good to know your biorhythm, butit’s betcerto have some coffee ready just in ease (Kati Eke, 6/2008 p13) 38, Business SI Presentations Thereareno esas disasters, only spsskesuytocommun: cate their own objectives co their audiences rather than presenting tangible benefits forthem” (Bob Digren. 1/2008, p.46) opportunities. And indeed opportunities for fresh disasters” 39, Intercultural Gender communication “The key to understanding communication becween cultures, whesher national or gender-based, isnot to ignore the fact that there are differences, butto see what wehavein common —and aboveall,to continually Johnson, former mayor of London challenge stereotypes.” (6/2008,p.8) (Robert Gibson 2/2009.» SPECIAL: 00TH ISSUE 40. Careers: Procrastinating “when you get stuck [ona cask], struggle forjust one minute Afeer that ask yourself ‘Do [need help? Could I delegate this part ofthe task? Could I complete the task without the ciffi- culepare?” (Mary Nemo, 32008,p 55) 4l. What I've Learned: “ it Right and self-righteous In America, “Whenyouknow that we spend more Ktacertenpeghane time talking being slfighteous an about what can’t weretimeswheniwastoo @t done, what is selfsighteous” i i (drebishop Desmond T404, impossible, and 4/2003,7 64 we pass that on to our children. ... I don’t want that for my girls” 42. Authentic English: Using humour ‘One form ofhumour is self deprecation Self-deprecation canbe used to try tosoftenany criticism you thinkyou might receive from, say.a boss orcolleague. (not Kise 5/2008 85) 43, Careers: Self-employment “Run the business out ofyourhome—evenif you'eliving ina one-room apartmentwichababy Avoiding the cost of enting office space willsavea great 4ealof money chat you'll need for more important things.” (Mary Nem, 6/2009,p.58) Michelle Obama, lawyer and former First Lady of the United States (5/2008, p.62) 44, Mectings: Leading a discussion “The key to successful discussion is making regular short summaries of the dieussion” (Ken Taylor 1/2010p St) Salengesh ariel ‘eligi "tnd ipesin Uectt ays = ecwinogesclen Mager Dar-Cippe = selosigeece pete ge inacmiem Tammany om peta es] ‘opt (aman) = Werdenedsianel = Whlangaeige = luanmenfasng ‘Tempettiveness —_Tlfdepection Tage keapetativeat] sell depesteyia)——(xndsbl) sWetoenebsthgier = Seton = haces anes USIMESS ENGLISH%0 SPECIAL: ooTHISSUE 45. Careers: Job applications ‘Prepare PAR’ stories Problems you've faced howyouve ‘Approached themand the positive Resolution ata Nenbo 22010 p55 46. Technology: Documentation “Technical documents must be correct, clearand consistent” (Carol Sheeran 3/2010 9.65) 47. What I've Learned: Getting better "Every time you work with someone who's berterthan you are,you become greater: (Lady Gaga 4/2010,p 60) 48, Business Skills: Networking, letworking is both an attitude and an activity” (Bop Dignen 5/2010, p38) 19. Management: Team selection jot every talented person isa team player. Good team players have good listening skills are cooperative, can represent their ‘own area of expertise see the project's successasa group effort andare flexible and secure.” (Vik Sussens-Messerer 6/2010». 60) ‘50, Business Skills: Trust “People trust those who trust them... One of the best ways to develop trustina team isto show trust to others, even before you really have enough information to do so.” (Bop Digne, 1/2011, 42) 5, Careers: Mentor magic ont focus on finding just one mentor, Since most successful peopleare busy it might be beter have several mentors, ‘each of whom you call on,by email or phone, just for snippets ofhelp (Marty Neko, 2/2011,p.52) 52. The Last Langh: Falling behind “The sooner you fallbehing, the more time you will have to catchup” (o72011 p99) Sppreaath apr aenn) peu) Uekspo ie] ered eh oSrecwhergshen ‘Saclompetenz Swe ruishives) Tees ifend Fane Sewerichitaen ewgeteribetehen = Stee Bagman hance, eet ayer Soler = Hianmetsoy, “If you can dream it, you can doit” 7 “Gossip can cercainly be dan- gerousand destructive for or- ganizations. Butitcanalso be useful, both for scaffand for leaders, Combined with small talkand newworking. gossip can forma powerful informa: tion channelandan opporsu- nity for relationship building (Bob Dignn, 4/201, .42) Walt Disney American film-maker 7201198 ‘54, Careers: Speaking “Unless you're saying something you know deserves more chan minute, at the 30-second mark, look fora place to stop. Listeners who want more can ask a question. (Margy Nemo, 5/2011, p.55) 55, Business Skills: Asking questions *-ifyou want further facts, just say tell me more’ use this, phrase to encourage people to add more information tothe answer they have given you. Itworks every time!” KenTanior6/2011,p.48) 56, Careers: Hobby to job “Ifyou decide starting a businessis not foryou, consider giving courses or writing about your hobby for magazines or online sites on your subject.” (Qtargavec Davis 1/2012,p.51) 57. What 've Learned: Focusing “People think focus means saying yes to the thing you've got to focuson.But that’s notwhatitmeansatall.t means saying no othe hundred ocher good ideas that there are...'mactuallyas proud of the things we haven't doneas the things Ihave done” (Seve fobs.272012,9.66 58, Business Skills: Telephoning “Take time at the start ofacall just to listen and assess the ‘mood of the other person, the time pressure theyre under, ete Ifnecessary, be prepared to change what you had planned xo say so thaticfitsin with these factors.” (Bob Dignen,3/2012,p.40) 59, The Last Langh: Light and sound “Light travels faster than sound.Thisis why some people appear brighe until you hear them speak” (472012754) 60. Executive Eye: Emotional necds “Ifan employee's emotional needs are honoured itis likely (bucnot certain) thache or she will be happy at work’ (Adrien Priam 5/2012. p67) Busnes Spt 2/2019,61. Technology: Robots ‘So what will weal do when the machines take over? Well, certainly the bad newsis hata robot will one day writ this column, buethe good news is that by chen, Iwill be writing bedtime stories for robots.” (Eamonn Fagen 6/2012p. 73) 62, Language Learning: Collocations “My top tip for more advanced learners can be summed up in justone word-collocations... Whenever you read or listen to an English text underline or write down a few word combina- tions thatyou would like to remember.” (ana Hochst 1/2013,p 45) Roiscatonvociniques “Life is what vomaoungnsvess, RApRENS ammyenerracns, to you while bd Exact Ee: Yraking otver Talent “Practice is essential for excellent performance, But practice alone cannot create talent neither in business notin sport (havian Porn 22013 9.79) 65. Br Decisions “Tosatten people ai John Lennon, 00 often, peoplefailto in tellothers clearly whatwas British musician and decided,by whomandwhy. former Beatle Yecunlessdecisionsare——_/2011,8) communicated effectively, they are unlikely cobe implemented well” Bob Dignen 4/2013,p.34) 66, Easy English: Presenting a project update “Ifyouare going to use slides in your update, you might want ‘co email chem to the team before the meeting so thac they can form their opinions and prepare some questions” (ike Hoga, 5/2013 p48) 67.Carcers: Leaving ajob “There's only one good reason to leave yourjob,accordingto career expert Caroline Ceniza-Levine. You should quit your job when quitting is the next step toa berterlife, Ceniza- Levine writes in Forbes magazine” (672013768) SPECIAL: 00TH ISSUE 68. Say Itin Style: Introducing people “Tellehe people youare introducing co each other whaethey do cor where they are from.Ies yourjob toassise them in starting conversation” (Ana Hoosier 12014,9.37) 69, Business Skills: Listening “Although itis important to exchange shared experiences in order to build rapport, we should first stay focused on the ‘world of othersandask questions thachelp them to talkabout their world, theirlivesand their experiences.” (Go Dignen. 2/2014, 9.32) 70. Teacher Talk: Digital skills “Gecasmuch English exposure and practice outside the class- rooms possible. Technology can definitely help with this— internet resources, video podcasts on... mabile phones social networks in English” (Nicky Hock, 3/2014 p 62} 71, Careers: Finding ajob “.afyou don’t brand yourself others will brand you — and it, could hureyourcareer (Michael Browne 4/2014,p 68) 72, Carers: Finding ajob “A common mistake among jobseekersis co state thac their objective isto findajob that will help shem to build heir skill or gain experience ina particular field. Employers, not surprisingly, ate more interested in howa candidate's skill will benefic the company’ (Margaret Davis,$/2014,p. 70) 73, Business Skills: Meetings “Aftereach meeting, .ask yourself: How well prepared was I? ‘Whar could I have done berter?” (ab Dignen, 6/2014, 9.38) 74, Teacher Talk: Intercultural competence Speaking’ a foreign culcureis like speaking foreign lan- auage. Its fascinating! And being luentin aculeure will get, you further than being fliencinalanguage” (Akos Gero, 1/2015,p.62) raat pene inplementath Pbrend wan set) [espoused Frpimeae) osehalete SS augeseae, etwuezen pase herekontalt == iatarapper Toerebermah Gene stele kndlger (hl sep) Punt a = enkamoniches Verses aauen = herschinew gt susie (ene Sprache) Metendsprechen ‘arathoplsam np) Srovzurneentsen 22019 Busters Spotent 51ey SPECIAL: ooTHISSUE 75. Management: Creating good karma ‘Good karma may not getyou ase, but could ichavea positive efectin your organization” {rang Chy2/0015 9.73) 76, Business Skills: Teamwork "cople in international teams often have aheavy workload, ‘which can lead co key milestones being missed. Introduce smaller ‘sub-milestones’ toactasan early warning system when problemsarise” (Bap Digne, 3/2015, 33) 77.Easy English: Feedback "Remember that feedbacks not ustanother word for per- sonal cricicism, which is not useful and should be avoided. Instead, think of feedback as something thats either posi- tive or can help people develop.” (Mike Hogan 4/2015,p 48) 78. Toolbox: Being assertive ‘We have the right o be ourselves, the right toask for what ‘we need, the right to choose and the right to make mistakes. Being assertive means exercising those rights.” (Ken Taploy 5/2015,» 36) 79. It’s Porsonak: New words “aswe welcome good additions to English, we should reject, ‘the bad and the ugly most of which come not from SMS lan- ‘guage but from the business world (Eloabeth Ribas, 62015 p24) 80, Short Story: The Devil in the details ‘and so, ladies and gentleman, you wish to stay tich, then make sure you always read the small print, because —as we lawyers always say — the devil isin the detail!” ‘Games Schofid 1/2016,» 66) 81, Executive Eye: Climbing the ladder "Find out who really holds power ..and who will be most use- fulcoyou, Use moments suchas riding in the liftor standing at the coffee machine to introduce yourselE” (via Farha, 2/2016, p77) Sewebe (sane) apes) oe Suetueags =) "okt 9 semapeseinn esate ase Geauponse [obsess aera Uiseeap on Sicowangutint —— [ahnarltun) rmenloncobeen cen bestatgen (ceepeneers) atop ‘hearse Bacher! (lve a) ew prabeneniben —— wrlond = Keiser, ee ier Kurvorel ete OK = iberspenen he Karen Gekasehehing Meese (qleaterUS = Fans) 82. Business Skills: Public speaking Offered aseat — *Herearesivekeytips ona rocket eopmresineyonr ship, don’t ask 1. Justsay three things 2. Rehearseand rehearse what seat! 3. Connect okey values Just get on!” 4, Usereal stories 5. Finish strongly If you're GorDignen, 3/2016 pp.31-82) Es 83, Intercultural Communication: Germany J “Ingroup-oencedculars, SheriSantiore, Sean em Facebook's chief ratherthan T’and you." operating officer (Ciovistina Racagers, 2017 9.10) 4/2016 9.46 84. Easy English: Delegating “Delegate tasks that other people enjoy and are goodat. ‘You won'thave to checkup on themasmuch” (ike Hogan, 5/2016 9.59) 85, Personal Trainer: International video and teleconferences “One ching you could dois to go round the groupandaskeach person toexpressin three words what they thinkabout the issue being discussed (KerTaior 5/2016 7.45) 86. How to... attend a networking event alone “Prepare your clevator pitch .a short description af whatyou. doand what you have to offer potential employers, contacts or business partners, (targavee Davis 1/2017 9.72) 87 One Question: Women in tech “Scop obsessing about the facc that we are women in cech, Concentrate on what we are doing and tell the worldabout it.” (Comarca Zacone 2/2017,p 88) 88, Business Skills: Time management “Weare changing constantly at work learning new skills and taking on new roles So,your use oftime shouldalways be adapting, to... IFyou dan’tcontrol time, time willcontrol you {Bobbignen 3/2017 p47) Busnes Spt 2/2019,89. Word Watcher: Chinese wall ‘In business English, ‘Chinese wall isan arcficial barrier becween two parts of an organization that are not meant to communicate with each other. The Chinese wallis intended. ‘to prevent conflicts of interest.” (4/2017 p11) 90. Tricky Translations: “Manage” “Manage’can mean ‘to direct orcontrola company, business or department and the people involved in (ite fhe)... Manage can also mean ‘to succeed in doing. something dfficul, especially after you have tried very hard! (esschafjen)..Finally,'manage’ can mean ‘to succeed in han- dling problems orliving ina difficult situation’ (eurechtkom- ‘men, sich zurechtfnden) ” {Mike Soymou2017,p 53) 91. Business Skills: Managing your boss “Try to putyourselfin your boss's shoes, Canyou see posi- tive interpretation of your boss's actions? Think about ways inwhich you can take responsibility for improving your working felaionship with your boss” (BebDignen6/2017,p.29) 92, Business Skills: Lying "So ifyou don’t want others tolie to you, youneed co createa safe environment for them to express their truths.” {Bob Dignen.1/2018,p.45} 93, Executive Ey Seven strategies for getting to the top “Become indispensable as quickly as possible. Having a skill set thavothers need but don't have san excellent assev (Adrian Purnham,2/2018,p 85) 94, Language Learning: Expert advice "Doyouhavea favourite TV series or film on Netflix thats set ina business environment? Then watch itagain, buc this time, in English” (Maja Sirota 3/2018 9.16) a ANSWERS Gee p48) ‘UTest:lmprove your business English SPECIAL: 00TH ISSUE 95, Intercultural Communication: Unconscious bias “Unconscious bias is part of being human, . We need to face upcaitand, in the context of decision-making, develop pro- ‘esses that reduce its potentially negative effects.” (Rober Gibson 4/2018,p 34) 96, Business Skills: Teamwork iis also essential to learn to isolate oneselfatcimes,t0 say no to collaboration and the additional work represents, ‘to maintaina realistic workload and to focus on one's own priorisies.”| (Gob Digne. 5/2018, p.43) 97. Executive Eye: Moral managers “Tobe moral means to distinguish clearly between “It’s all to do with the training. rightand wrong and to have anethically driven code of You can do conduct... Moral managers i increase saff morale.” alotif ol haven Farnham 620187) are proper! p p y 98. Easy En; trained’ Negotiating a pay rise “Make it easy for your manag- erto say yes by offering solu- tions and showing flexibility, ~Hfyouare notable co get mote money, what else would satisty you? (Mike Hogan, 7/2018,p 50) Queen Elizabeth It (6/2017,p.17) 99, One Questios Business storytelling “Business leaders need to spend more time watching films and teading tile if they want to use stories to connect with customers. (Dr es Mccabe, 1/2019,p.86) 100. And finally. Putas many of the above tips as possible into practice over the coming weeks. wate Gaon Frown Acie fnanciofficer= eter) dee Pranab: Franeventand — asoamsy——_—mavezamat low want Reser ere eee ans Se onmatet ad teen return on investment = Kopitarenctte Galena Pecuptosth ween sma and medium-size entrees Usodorrnondany ERP = “The und ierefmatsnece Unternehmen ened are E initial public offering = Barsengang: sffentiches ‘Gallaboration —————=CP ns = Fahigheten, Erstzelchnungsangebor ts Lanceepenay Kompecenten susiess excush 210019 anne Spee 2