Main Objectives

• Most food and beverage operations aims to provide:

Main Objectives

• Most food and beverage operations aims to

provide:

✓Clean, Hygienic and Safe Environment

Main Objectives

• Most food and beverage operations aims to

provide:

✓Comfortable and well designed facilities

Main Objectives

• Most food and beverage operations aims to provide:

✓Professional, attentive and friendly service

Main Objectives

• Most food and beverage operations aims to provide:

✓Value for money

Alcoholic Beverage – includes wines and all
other types of drinks such as cocktails, beers,
spirits and liqueurs.

Non-Alcoholic Beverage – include bar

beverages such as mineral waters, juices,
squashes, as well as teas and milk.
F and B: Characteristics

• Main characteristics of F and B service:

✓A vital part of everyday life

✓Major contributor to the economy
✓Encourages Entrepreneurship
✓Promotes diversity through different food concepts and
cuisines
✓Innovative
✓High Competition
✓Fulfill Basic Needs
F and B Industry

Features – the physical characteristics of the product

Benefits – the satisfaction of customers
F and B Variations among other establishments

- Menu Items
- Food Quality
- Menu Prices
- Service
- Ambiance