• In-depth knowledge of SAP FICA workflow and processes.

• Knowledge of de-regulated/regulated Utility market of Australia.

• Done 1 end to end implementation projects and 1 support project in utilities domain.

• Is part of an end-to-end implementation project of SAP IS-U.

• Handled multiple Change Requests.

• Extensively worked in the FICA activities like payment and return, direct debit, non-direct payments and returns, refund, security deposit, dunning by dunning procedure and dunning

• Knowledge of bank reconciliation, closing and transferring the key and manual bank statement.

• In-depth knowledge of FUT, ST, SIT release and process flow. Execution of SIT, FUT, UAT and regression scripts.

• In depth knowledge of Meter to Cash, cycle.

• Good Knowledge of WRICEF objects.

• Co-ordination with on-shore/off-shore technical and functional teams for incident analysis and their resolution.

• Performed functional unit testing and was responsible for test script creation.

• Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with experience in writing & executing test cases and test scenarios

• Expertise in execution, defect logging and tracking using HP Quality Center 9.2, HP ALM11.52 and SAP Solution Manager.

• Worked on all the processes of FICA like Payments, Returns, Credit management, Collections, Refunds, Reconciliation etc.

• Have leading capability and regard the Team Spirit as an integral part of productivity

• Ability and willingness to learn new processes and technologies

• Understanding of creation of E2E scripts based on customer requirements and have knowledge of how to link requirements in HP ALM with test cases and how to pass and log defec

• Help training team in recording business processes for end user experience.