Cisco Waas Customer Roi

Customer Case Study
Cisco Wide Area Application Services Customer Benefits and ROI Examples
(Approved by Customers for Public Use)
Customer Name Challenges Solutions Results
Media/Telecom/Technology
• Need a high-performance • 12004/4 router creating a 450Mbps “With WAAS, our film-editing
WAN between Beijing and virtual pipe with QoS dedicating software has 140 Mbps throughput
NBC studios in New York and 400 Mbps to video, 20 Mbps to compared to 35Mbps without WAAS.
Los Angeles to carry video, voice and 30 to data That makes it feasible for our editing
voice and data people to work in multiple locations.”
• WAAS for accelerating centralized
• Need to avoid employee and mission critical applications —Harry Ryan, Network Architect,
equipment transportation costs NBC Olympics
Click here for detailed case study
• Server and storage sprawl • WAAS for enabling server 100 sites optimized:
across 100 branch offices consolidation and maintaining • Consolidated branch servers from
LAN-like application performance 100 sites
• Reduced 3.2 Terabytes data
across the WAN between two main
sites in one month
• Maintained LAN-like application
performance
• Poor application performance • WAAS for accelerating centralized “With Cisco WAE in the ISR we now
across the WAN for accessing mission critical applications have WAN performance levels equal
centralized data centers to the LAN at construction sites and
• Embedded WAN optimization with distribution centers.”
Integrated Services Router (ISR)
—Georg Pessler, Delivery
Portfolio Manager, Siemens
Click here for case study
Manufacturing
• Poor Microsoft Sharepoint • WAAS for accelerating centralized Average Sharepoint response time:
performance across the WAN Microsoft Office Sharepoint Server • From 270 to 8 seconds
impacts global R&D 2007
collaboration and time to Average bandwidth consumption:
Monsanto Company is a
leading global provider of market • From 90% to 50%
technology-based Click here for video case study
solutions and agricultural
products that improve
farm productivity and
food quality
• Global R&D sharing 100MB • WAAS enabled centralized file • “Less than one year ROI on WAAS
files across the WAN sharing
• Over € 100,000 savings annually
• Constant and expensive • LAN-like performance everywhere • € 1000s and time saved by
Yokogawa is a world bandwidth upgrade didn’t help
reducing employee travel
leader in industrial • Version control nightmare
automation and control, • Reduced data duplication by 40%
because of multiple local file
test and measurement, copies • IT resources from 34 branches to 5
information systems, and data centers”
industry support.
- Rob Tammeling, ICT Manager,
Yokogawa Europe B.V
Click here for case study
All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 7
Customer Case Study
Manufacturing (Continued)
• Poor Solidworks CAD • WAAS for accelerating centralized “We achieved three-month ROI for
performance across the WAN Solidworks CAD application WAAS and our worldwide
impacts global R&D engineering staff is so excited with
ADC Telecom is a collaboration and time to the 5X faster SolidWorks.”
leading communications market —Dave Brady, VP of IT, ADC
equipment manufacturer Click here for detailed case study
with $1.3 billion revenue
in 2007
• Poor performance accessing • WAAS for accelerating IBM Lotus “Before using Cisco WAAS
centralized IBM Lotus Notes Notes and Microsoft Sharepoint downloading a file from our Lotus
and Microsoft SharePoint Notes and Sharepoint portal was
• WAAS for enabling servers and taking around 60 seconds and now it
across the WAN
REHAU is the premium storage consolidation into the data takes just two to three seconds.”
worldwide brand for • High costs to maintain legacy center in Nürnberg Germany and
file servers and storage across across Europe - Stefan Kristen, Senior Systems
polymer-based Administrator, REHAU
170 sites
innovations and systems • Expected savings of €15,000/site
in construction, Click here for detailed case study
over three years by reducing its
automotive and industry server footprint by half
with more than 15,000
employees around the
globe
• 1,200 employees, 20+ • WAAS for accelerating Microsoft • 90% faster Microsoft Dynamics
branches Dynamics CRM application
• 90% faster data backup
• Slow centralized Microsoft • WAAS for accelerating Microsoft “WAAS clearly met our needs and is
Dynamics CRM System Center Data Protection the most cost-effective solution
Manager
Michigan-based 132- • 6-7 hours/day remote data among all alternatives that we
year-old compan is a backup evaluated.”
international marketer of —Paul Babcock, Manager of IT
home cleaning products Operations, BISSELL
Click here for detailed case study
• Branch server and storage • Reduced $260K branch IT OpEx “We replaced Riverbed with Cisco
sprawl 1st year by centralizing server, WAAS for 3 reasons:
Nanometrics
storage and applications
(NASDAQ: NANO) is a • Branch IT consolidation Preserving and optimizing our VoIP
leader in the design, prevented by poor Microsoft • Reduced $500K phone bills 1st quality
manufacture and Dynamics CRM application year by using WAAS to make Better application performance
marketing of high- across the WAN rooms for company-wide VoIP Lower TCO through router
performance process • Expensive telephone bills • LAN-like data applications integration”
control metrology across 25 global sites everywhere — Dave Kizer, CIO, Nanometrics
systems used in
semiconductor Click here for Networkworld article
manufacturing
Click here for detailed case study.
Click here for video testimonial
• Branch server and storage • WAAS integrated into the ISR for 100 sites optimized:
sprawl to provide local file and accelerating centralized • Consolidated branch servers from
print services across 100 sites applications 100 sites
Quest Diagnostics is the • WAAS enabling servers and
leading provider of • Maintained LAN-like application
storage consolidation into the data performance
diagnostic testing, center
information and services
Customer Case Study
Manufacturing (Continued)
• Had two IT departments • WAAS enabling servers, storage • Reduced branch servers from 80
supporting two business units and data backup into the data to 50 during phase 1, expecting
Colacem SpA, part of the center 100% elimination of branch
Financo Group, is one of • Wanted to consolidate servers eventually
Italy’s top three cement disparate IT into a single, • WAAS for maintaining LAN-like
centralized IT infrastructure application performance for global • Eliminated WAN bandwidth
materials manufacturers upgrades
users
producing common (gray) • SAP rollout to global users
cement, white cement, • WAAS for making room for VoIP • “WAAS was essential to us
masonry cement and rollout developing and deploying our
hydrated lime. new SAP system because our
teams of experts around the
world could access and share
files and information on the
project much faster than before,
making the whole SAP
implementation quick and
efficient.”
- Andrea Coccia, chief information
officer at Colacem
• High capital expenses to • WAAS integrated into the ISR for • Avoided US$75,000 capital
refresh branch office servers accelerating centralized expense of 12 new servers and
applications ongoing server patch
• High operating expenses to management
manage branch office servers • WAAS enabling servers and
storage consolidation into the data • Maintained LAN-like application
• WAN bandwidth limitations center performance at remote locations
Norcraft Companies is a prevented server
recognized leader in the centralization • 84% less WAN consumption for
kitchen and bath industry, Microsoft SQL
representing a • 68% less WAN consumption for
comprehensive portfolio print
of the highest quality
cabinetry lines. “Our deployment confirmed that
Cisco WAAS is the most integrated
and easiest-to-deploy solution.”
—Darin Wipf, Network Manager,
Norcraft Companies
Retail/Financial Services
sprawl accelerating centralized • 4-5X faster LAN-like Fair Issac,
applications
• Branch IT consolidation IBM FileNet and PeopleSoft
prevented by poor application • WAAS enabling servers and • LAN-like application performance
performance across the WAN storage consolidation into the data
center • Highly centralized branch IT
“We have been adding WAAS to six
to seven sites per week without
production outrage.”
— Brent Stahlheber, CIO
Customer Case Study
Retail/Financial Services (Continued)
• Poor file, print, data backup • WAAS for accelerating centralized “The Cisco WAAS has proven to be
and replication across the file, print, and EMC SRDF an essential component for the
WAN prevented IT success of our centralization and
• WAAS enabling servers and compliance initiative. Our operating
centralization
Scotts Miracle-Gro is storage consolidation into the data expenses, data replication, and
dedicated to a beautiful center integrity have significantly
world with industry- improved.”
leading lawn, garden and
outdoor living products —Bill Waszak, CIO, The Scotts
and services. Miracle-Gro Company.
• Poor Citrix print performance • Reduced Citrix remote print “I am always skeptical of new IT
across the WAN services response time by 80% products. Cisco WAAS, however,
was a pleasant surprise for me. I
• Impacting loan and mortgage • Accelerated loan and mortgage didn’t expect it to work so well and
documents printing at remote applications so easily. ”
offices
• Dropped WAN bandwidth usage —Barth Bailey, VP of Network
Fulton Financial is a $15.9
• Adding expensive WAN from 90% to 40% Infrastructure and Security
bandwidth didn’t help
billion financial company
headquartered in Click here for detailed case study.
Pennsylvania
Energy
sprawl to provide local file and accelerating centralized • Consolidated branch servers
print services across 100 sites applications from 100 sites
Panhandle Energy is part • WAAS enabling servers and • Maintained LAN-like application
of Southern Union storage consolidation into the data performance
Company and engaged in center
the transportation, storage
and distribution of natural
gas
Transportation
• Poor file sharing and Microsoft • 10X faster file access “Cisco WAAS has played a critical
Outlook performance across role in our server and storage
• Remote and acquisition office IT centralization, delivering increased
the WAN for server-less
cost avoidance data integrity, steady employee
branches
• Increased company-wide productivity, and reduced remote
Sabre Holdings offers • High costs for branch office office costs, while helping avoid
Travelocity, Sabre Travel homogenous server environment
with servers and storage costly WAN upgrades.”
Network and Sabre Airline
Solutions and has 9,000 —David Smith, VP of Corporate
employees in 45 countries Systems, Sabre Holdings.
with $2.8 billion revenue
in 2006 Click here for detailed case study.
Customer Case Study
Transportation (Continued)
• Most employees work from 62 • WAAS integrated with ISR for • Reduced SAP response time by
global sites to serve accelerating SAP and Microsoft 50%
customers and partners Exchange
Pacer International • Reduced WAN bandwidth usage
(NASDAQ:PACR) is a U.S. • WAN limitations prevent by 75%
based holding company successful roll out of SAP and Click here for video case study.
with operations in non- Microsoft Exchange centrally
asset based third-party
logistics and intermodal
freight transportation
services.
• High costs of using satellite • WAAS for accelerating “Ship-to-shore connections were too
links applications over satellite links slow and it is much more cost
effective to implement Cisco WAAS
• Satellite latency impacted • 4Mbps throughput on a 1Mbit to improve communication speeds,
business passenger and satellite link
DFDS (Det Forenede freight vessel customer than to increase satellite bandwidth.”
Dampskibs- Selskab – • More and faster applications can
satisfaction - Poul Daugaard, Head of the
The United Steamship now be delivered to ship.
Cisco WAAS project, DFDS
Company) is the oldest
and large shipping Click here for detailed case study.
company in Denmark
• Double business size and • WAAS for accelerating centralized • Reduced worldwide IT hardware
revenue within five years applications footprint by 85%
• Many of the 200 worldwide • WAAS enabling servers and • Reduced bandwidth usage by 50%
branch offices faced with poor storage consolidation into the data
• LAN-like performance to users
telecommunications center
worldwide accessing UK-hosted
Inchcape Shipping infrastructure quality
applications
Services is the world’s • High costs of operating at “The application and the data may
leading marine services least 2 branch servers per be hosted in the UK, but for the
provider with over 200 location agent it performs as if it was on their
offices worldwide,
laptop. This is what Cisco WAAS
delivering locally and
means to our business.”
individually tailored world-
class services to each - Bryan Phillips, Group
customer’s needs. Information Director, Inchcape
Shipping Services
• Shift IT spending from • Cisco WAAS for WAN optimization • US$1 million of cost savings from
systems maintenance to data center centralization
• Cisco MDS 9500 Series Multilayer
delivery of innovation
Directors for storage networking • Increased employee productivity
Panalpina is one of the • Avoid US$500,000 in capital and data integrity
world’s leading providers • Cisco Catalyst 6500 Series
cost for Toronto data center
of forwarding and logistics Switches for data center • Reduced operating costs
upgrade
services with 500 networking
• Help ensure high employee
branches in 90 countries • Click here for detailed case study.
productivity through excellent
application performance
Customer Case Study
Healthcare
• Poor application performance for McKesson HBO, • WAAS for accelerating • Reduced physician
Fuji PACS and Cerner across the WAN prevented centralized applications downtime by 67%
the centralization of Electronics Medical Records through 3X faster
• WAAS enabling servers
hospital applications: Fuji
and storage
PACS, McKesson HBO,
Banner Health is one of consolidation into the
and Cerner
the largest nonprofit data center
hospital systems with 22 • 60% less WAN
hospitals and $3.1 billion bandwidth usage
revenue in 2006
• Avoided WAN bandwidth
upgrade of $8,000/month
• 100% ROI within 1.3
months
“Once the Cisco
appliances were
configured easily, we didn’t
have to watch or ‘baby-sit’
the system.”
—Steve Rains, IT
Director, Banner Health
Click here for detailed
case study.
• Comply with HIPAA by rolling out Sovera® • WAAS for accelerating • Saved $1.5 million in
application for Health Information Management centralized applications annual WAN bandwidth
expenses
• Centralize Electronic Medical Records for ease • WAAS enabling servers
of data protection and compliance and storage “Cisco WAAS is the most
Health Management transparent and easiest
consolidation into the
Associates is a premier • Help ensure physician productivity by enabling solution to implement and
data center
operator of acute care access to centralized Sovera application across integrate as it does not
hospitals with $4.4 billion the WAN require us to overhaul our
revenue in 2007 security infrastructure.”
—Mark Drake, Network
Engineer, Health
Management Associates
Click here for detailed
case study.
Architecture/Construction/Engineering/Professional Services
• Poor user experience with Oracle, Lotus and Upgrade network and 70 sites optimized by
Web-based applications over the WAN optimize WAN to accelerate Cisco ISR and WAAS:
application delivery while
Enbridge operates the • Limited bandwidth for remote offices • 3X faster web-based
reducing annual costs.
world's longest crude oil • Slow data backup over the WAN Oracle 10g financial
and liquids pipeline applications and IBM
system and has $11 billion Lotus Notes
revenue in 2007 • 5X faster data
replication over the
WAN
• Saves $100,000 per
year in Citrix user
licensing fees
Customer Case Study
Architecture/Construction/Engineering/Professional Services (Continue)
• Limited bandwidth at local • WAAS for accelerating 50 sites optimized by Cisco

offices centralized Bentley ProjectWise WAAS:
application
• Needed fast performance for • $4,200 to $7,300 bandwidth
Michael Baker Corporation, Bentley ProjectWise Content • WAAS enabling servers and expense savings per month
with 50 offices and $651 million Management System over storage consolidation into the across 50 offices
revenue in 2006, provides WAN data center
engineering and operations and • $1.18M net benefits over 18
maintenance services • High cost of operating months through more billable
worldwide client servers in several remote hour and less downtime
offices to enable LAN
performance • 269% ROI in 12 months
• Improve business continuity • Reduced disaster risk with “The tunnel-less Cisco WAAS
through application and data uninterrupted employee design makes it very easy for me
center centralization productivity and enhanced server to manage VPNs and other
backup and maintenance network-based services so I can
ENGlobal is a leading energy • Maintain employee
remain focused on projects that
engineering and design firm productivity and LAN-like • 50% less WAN bandwidth
contribute to the company’s
with 2007 revenue of $363 application performance consumption
success.”
million • Lower CapEx and OpEx of • 100% ROI in 12 months and
—Abraham Madha, CIO,
applications, bandwidth, and improved network services
ENGlobal Corporation.
servers
Government
• Enable centralization of • WAAS for accelerating • 50% less WAN bandwidth usage
remote application, file, and centralized applications • 100% ROI in 12 months
print servers • WAAS enabling servers and • Introduced additional bandwidth-
• Avoid the cost of purchasing storage consolidation into the intensive voice and video
additional bandwidth and data center applications without additional
achieve LAN-like user cost
City of Fort Wayne, Indiana experiences for media-rich
applications —Clifford Clarke, CIO, City of
Fort Wayne, Indiana.
• Enable the use of video
conferencing, video on Click here for detailed case study.
demand to reduce travel
costs
• 830 schools across Australia • WAAS for accelerating “We’re seeing a nine-fold
centralized applications improvement in the delivery of
• Oracle Learning 360
certain Oracle traffic by using the
application rollout to all • WAAS for making room for other
WAAS boxes.”
Australia Government schools bandwidth hungry applications
- Glenn Veen, Infrastructure and
Department of Education • WAN limitations impact
Telecommunications Manager
student learning experience

Cisco Waas Customer Roi

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Cisco Waas Customer Roi

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Customer Case Study

Customer Name Challenges Solutions Results

Retail/Financial Services (Continued)

Click here for detailed case study.

Architecture/Construction/Engineering/Professional Services (Continue)

• Limited bandwidth at local • WAAS for accelerating 50 sites optimized by Cisco

Click here for detailed case study.

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