Ian Kiprop

Customer Service, Quality Control and Assurance Agent

To: The Hiring Manager

Dear Sir/Madam

I am writing to you regarding your User Protection Support opening. As an experienced

customer service agent authorized to work in Kenya, this job opening sparked my interest. After
reviewing your job description, it's clear that you're looking for a candidate that is extremely
familiar with the responsibilities associated with the role. and can perform them confidently.

I bring a comprehensive set of skills that I believe will be valuable to Sendwave.

In My customer service representative role, I honed my abilities in email support and
complaints resolution, providing a firm foundation for the position. My communication.
people-centrist nature and compassion have afforded me excellent customer service
skills.

I am excited to contribute my talents and proficiency in problem solving toward your team
efforts. As an engaging communicator with a proven track record in handling large volumes of
customer emails, my focus on building strong professional relationships has been a beneficial
asset throughout my career.

Whether working on academic, extracurricular or professional projects. I apply proven

leadership, problem-solving and communication skills, which I hope to leverage into the User
protection support role at your company.

Please review my enclosed resume for more in-depth illustration of my work history and
accomplishments. I would appreciate the opportunity to interview at your earliest convenience!

Looking forward to discussing this position and qualifications with you soon.

Thank you for your time and consideration.

Best regards. Sharon.