Continental-Aero SQM Requirements

Tramec Continental-Aero Standard Operating Procedure (SOP) No.
: SOP-015
Subject: Supplier Quality Manual (SQM) Page: 1 of 15
Issue Date: 10/16/17
Revision Level: B
Supplier Quality Manual
These requirements supplement Continental-Aero’s contract terms and conditions. When this document
conflicts with the contract terms and conditions, the contract terms and conditions will govern. This Supplier
Quality Manual (SQM) must be used with a current version of Continental-Aero’s catalog. Users of this document
may request clarifications of changes in writing by addressing the ISO/Quality Manager in the Alsip, Illinois facility
in writing, fax or email.
Tramec Continental-Aero Standard Operating Procedure (SOP) No.: SOP-015
Revision Level: B
REVISION AND APPROVAL:
Revision Date Nature of Changes Approved By

NEW 9/2/16 Original Issue B. Wright
A 12/29/16 Added CQI information under PPAP Requirements B. Wright
B 10/16/17 Update referenced contact to Steve Shaw – ISO/Quality Manager S. Shaw
OVERVIEW
Continental-Aero is committed to our customers to exceed their quality expectations. You as a supplier play a vital role in
helping Continental-Aero to achieve this level of customer satisfaction. The Continental-Aero Supplier Quality Manual
(SQM) is intended to give our suppliers an understanding of Continental-Aero’s requirements in regards to the quality,
delivery, procurement, and performance of production material suppliers. Maintaining this level of performance will
assure successful product launches, continuation of, and the success of both supplier and Continental-Aero. This manual
discusses how we will:
1. Set clear requirements,

2. Provide timely and accurate feedback on supplier performance,
3. Act as a resource to improve supplier performance,
4. Actively seek supplier involvement with emphasis on continuous improvement.
Continental-Aero welcomes feedback from our suppliers regarding our performance as a customer and suggestions on
how we can become a better partner. It is the intent of Continental-Aero to form strong partnerships with our suppliers
so collectively we both can succeed.
The Supplier Quality Manual (SQM) is the property of Continental-Aero Company, and is issued for reference and
instruction to our suppliers. It is the responsibility of the supplier to execute these requirements throughout their
organization. In the event a revision occurs, the supplier will be notified via fax and/or email detailing the changes. The
supplier is expected to:
1) Review the changes and communicate them throughout their organization,

2) Remove and destroy the old revisions of the manual,
3) Replace with new revision of the manual,
4) Acknowledge that the above steps were taken. Refer to Appendix A – Supplier Acknowledgement.
MISSION STATEMENT
Our mission is to increase our company by thoroughly providing our customers with quality, innovative, and continually
improving solutions that are second to none. We can achieve this mission only through harmonious teamwork among
employees, customers and suppliers. Our success in achieving this mission will be measured by the degree in which our
customers succeed through using our products, and the degree in which the employees and suppliers of Continental-Aero
are enriched.
Revision Level: B
QUALITY POLICY
“Continental-Aero is committed to its quality system which strives for continual improvement of our Quality Objectives,
by combining competitiveness and profitability with superior products and outstanding services including delivery and
price expectations that meets customer requirements along with statutory and regulatory regulations.”
QUALITY SYSTEM REQUIREMENTS
Continental-Aero’s quality system is based on the ISO 9001 Quality System Requirements. Continental-Aero requires their
suppliers to be compliant to the latest ISO 9001 standard or certified through a third party registrar. An ISO or TS
registration does not exempt a supplier from a customer-based assessment. Suppliers have the responsibility to provide
goods and services that meet all quality requirements. The supplier will be held financially responsible for any non-
compliance resulting in losses to Continental-Aero Company or its customers. Suppliers shall follow the requirements in
this manual unless Continental-Aero Company grants a written approval specifying the areas of deviation.
SUPPLIER REPRESENTATIVES
Continental-Aero requires each supplier to designate a primary and back up contact for quality related issues. Contacts
are responsible to see that quality issues and inquiries are communicated and addressed in a timely manner.
CONTINENTAL-AERO’S PRODUCTION PART APPROVAL PROCESS (PPAP) REQUIREMENTS
When Continental-Aero requires that a part to be PPAP’d, it shall be in accordance with the latest revision of the AIAG
PPAP Manual.
The supplier is responsible for complying with any customer specific requirements as noted on the blueprint, industry
specification or any other additional information provided by Continental-Aero to the supplier.
The supplier shall notify Continental-Aero before any changes occur. All PPAP’s are to be submitted per Level 3, unless
otherwise directed by Continental-Aero.
The supplier shall not ship material until the PPAP has been approved by Continental-Aero’s End User. Notification of
approval shall be made available upon receipt of the approval from Continental-Aero’s End User.
Continental-Aero has provided all our suppliers with the latest PPAP Package required forms in electronic format. It is
strongly suggested that these electronic forms be used, however, suppliers can use their own forms, but shall submit all
the required, completed documentation as noted per each PPAP Level.
Level I Required Documentation
 Part Submission Warrant (PSW)

Revision Level: B
Level II Required Documentation

 Design Record (Original Blueprint)
 Ballooned blueprint with dimensional data noted
 Dimensional Results per blueprint or industry standard
 Material Test Results
 Material Certificate
 Performance Results per blueprint or industry standard
 Samples (50 pieces)
Level III Required Documentation

 Design Record (Original Blueprint)
 Ballooned blueprint with dimensional data noted
 Dimensional Results per blueprint and Control Plan or industry standard
 Material Test Results
 Material Certificate
 Performance Results per blueprint or industry standard
 Process Flow Diagram
 Control Plan
 Process Failure Modes Effects Analysis (PFMEA)
 Measurement System Analysis Studies (shall be the WAF and/or the Special, Key or Critical Characteristic as
noted on the blueprint)
 Statistical Process Control (SPC for Special, Key or Critical Characteristics as noted on the blueprint)
 Laboratory Certificate from certified laboratory that conducted the dimensional and performance inspections
 International Material Data System Reporting (IMDS) report
 Records of Compliance (i.e., 2nd Processors’ Quality Certificate, Plating thickness certificate, Plating certificate,
Heat Treating, Salt Spray Testing results, CQI’s, etc.)
 Additional required documentation; Pass Through Assessment, Capacity Verification, Appearance Approval and
Run At Rate, when required
 Photographs of the carton label and packed on skid
 Samples (50 pieces)
Additional Information Regarding Level III Required Documentation
 Part Submission Warrant (PSW) – upon completion of the required testing and dimensional analysis, the supplier
shall complete a Part Submission Warrant (PSW) with all the relevant information provided. The PSW shall clearly
reflect the reason for the submission and requested submission level.
 Process Flow Diagram – suppliers shall provide a Process Flow Diagram outlining the manufacturing process and
referencing all quality inspection steps used to determine conformance.
 Control Plan – suppliers shall provide a Control Plan outlining all the methods used to control the manufacturing
process. All Special, Key or Critical characteristics shall be noted by a diamond “♦”.
Revision Level: B
 Process Failure Modes and Effects Analysis (PFMEA) – the supplier shall provide a PFMEA describing potential
failures, severity, occurrence and the means to detect such failures. Risk Priority Numbers (RPN) shall be
calculated. A RPN >100 shall include timing and responsibility to reduce it to <100. SPC characteristics shall be
noted by a diamond, “♦”.
 Dimensional Results – results shall include all dimensions, characteristics and specifications that are noted on the
blueprint, Control Plan or an industry standard. Providing results for each individual part is required and ranges
or PASS/PASSED will not be accepted. Each feature on the dimensional report shall be tied to the “bubbled”
drawing. All dimensions and results shall be in the measurement as noted on the blueprint (i.e., if the blueprint
has inches, the results shall be noted as inches. If the blueprint has mm, the results shall be noted as mm.)
 Performance Test Results – results shall be in accordance with the blueprint or industry standard. Performance
results shall include the following: 1) Proof Load, 2) Clamp Load, 3) Prevailing Torque (1st On, 1st Off and 3rd Off),
Plating thickness (if parts are plated), Hardness and Salt Spray Testing results with actual results and ranges or
PASS/PASSED will not be accepted.
 Material Test Results – the supplier of the material shall provide the supplier a legible copy of the material
certificate. It is the responsibility of our supplier to annotate the chemicals, the specification limits and the
percentage of the chemical in the material.
 Material Certification – the supplier shall provide a legible material certificate from material supplier.
 Statistical Process Control (SPC) – if noted on the blueprint or other provided documentation of a Special, Key or
Critical characteristic – SPC is required. SPC shall be noted on the Control Plan and PFMEA by a diamond “♦”. SPC
shall be on a production run of a minimum of 300 pieces. A Cpk equal or greater to 1.33 is required for these
characteristics.
 Gage Repeatability & Reproducibility Data Sheet Variable Data Results – the supplier shall supply the study for
measurement devices to evaluate all SPC characteristics. If SPC is not required, then the study shall be the
conducted for the Width Across the Flats (WAF) with a caliper.
 Variables Control Chart (X&R) Measurement Evaluation – the data from the Gage Repeatability & Reproducibility
Data Sheet Variable Data Results is used for this requirement.
 Gage Repeatability & Reproducibility Data Sheet Variable Data Results for Gages – the supplier shall supply the
study regarding the gages (i.e., thread and pin) used for GO and NO-Go acceptability.
 ISO Certificate – the supplier shall supply a copy of their current and accredited ISO or TS certification and those
of Secondary Processors being used.
 Laboratory Certificate – the supplier that conducts the dimensional and performance inspections of the parts,
shall supply a copy of their current and accredited TAF, A2LA or ISO 17025 laboratory certificate.
 International Material Data Sheet (IMDS) – the supplier shall submit through the IMDS System to Continental-
Aero (55264) an IMDS report on the completed part (component). This is not a MSDS sheet.
Revision Level: B
 Records of Compliance (Secondary Process Certificate) – the supplier shall supply a Secondary Process Certificate
for the following: 1) 2nd Processors’ Quality Certificate, 2) Heat Treating (if applicable), 3) Plating - Plating
thickness, Certification to Plating type , 4) Salt Spray Testing – the supplier shall supply a SST Result certificate for
all plated parts in accordance to ASTM F1941 or otherwise noted by Continental-Aero and 5) CQI’s for Heat
Treating (CQI-9), Plating, including Passivation (CQI-11) and Coatings (CQI-12). (PPAPs are not submitted until
SST is complete)
 Additional Required forms – the supplier shall supply the required forms when required.
 Photographs – the supplier shall supply with the PPAP submission the carton label and the contents on the skid
for delivery.
 Ballooned drawing – a “ballooned” drawing shall be included and noting all dimensional data.
 Sample Pieces – a minimum of 50 pieces from a significant production run of a minimum of 300 pieces shall be
submitted unless otherwise noted by Continental-Aero with the complete and accurate PPAP Package.
The PPAP package with samples shall be sent via a contracted carrier (EMS, UPS, DHL, FedEX, etc.), however, upon
agreement between Continental-Aero and the Supplier, we will accept an emailed PPAP package before the samples
arrive. We will not accept samples first and then the PPAP package second.
If there are any discrepancies with the PPAP package and/or samples, the PPAP will be rejected and the supplier shall be
notified by email of the discrepancies. It will be the responsibility of the supplier to correct any discrepancies and provide
revised documentation within 24 hours of being notified by email.
CORRECTIVE ACTION
Suppliers are responsible for delivering defect-free products. If defective material occurs, the supplier is required to have
a corrective action procedure in place to provide immediate response, root cause investigation, and reoccurrence
prevention.
Defective material may be identified during incoming inspection, manufacturing, assembly, packaging, audit, and/or at
the end user location(s). When non-conforming material is found, Continental-Aero will contact the supplier and a
Corrective/Preventive Action Request (CPAR) may be issued. Unless otherwise specified by Continental-Aero, the
following response is required for each corrective action issued:
48 hours after issuance:
 A documented containment plan to hold and inspect all material at any location affected by the non-conformance.
 A return authorization for non-conforming material or authorization to certify or rework material.
 Identification and containment of any material in-route to Continental-Aero.
 Planned process to certify suspect material.
 Timing to replace material with certified material.
Revision Level: B
30 days after issuance:
 Copies of all documentation that are affected by the corrective actions. (i.e.: PFMEA, Control Plans, work instructions,
etc.).
A corrective action will be considered closed when the supplier has demonstrated its capability by providing Continental-
Aero with 100% conforming material through effective containment, material certification, and documented corrective
action implementation.
Due to the costs involved when material is rejected, any corrective action that is generated may result in an administrative
charge of $150. Continental-Aero reserves the right to reject, scrap or return material at the supplier’s expense should
the supplier not comply with the above requirements.
CONTAINMENT
All suppliers are required to have a containment process to provide additional verification – outside normal processes –
prior to shipment. The process shall include the means to identify and isolate suspect material from unaffected material
until such time that its quality conformance may be assessed.
LEVEL I CONTAINMENT (CS-I): Level I containment requires the supplier to implement 100% inspection of product to
contain a specific non-conformance. Containment actions must verify conformance and be approved by Continental-Aero.
Continental-Aero will define exit criteria based on severity of non-conformance, corrective action(s), and detection levels.
If a nonconformance reaches an elevated level whereas our customer is facing a line down situation:
The supplier shall be responsible for any additional charges that may occur as a result of said stated nonconformance.
This includes, but is not limited to:
 Any line shut down charges that may be incurred

 Sorting costs
 Expedited freight charges
 Strip and re-plate charges
 All administrative costs associated with the nonconformance
REQUEST FOR DEVIATION
A product waiver/deviation is used when the condition of material being manufactured, shipped, or used, is non-compliant
with the specified drawing, inspection criteria, or standards but, for other reasons, may still be acceptable to use.
Continental-Aero approval of the deviation is required before any material can be shipped. The deviation number must
be clearly visible on the container label for all material affected by the deviation.
The supplier is expected to pay associated costs incurred by Continental-Aero due to special processing or handling as a
result of the deviation. These costs will be communicated to the supplier prior to Continental-Aero taking any action.
Revision Level: B
REWORK / REPAIR OF PRODUCT
The supplier shall not rework or repair material without receiving prior authorization. The supplier must have written
rework instructions for any rework or repair operations performed prior to requesting approval. Any parts shipped prior
to obtaining the appropriate approvals may be rejected and returned to the supplier at their expense. Any costs incurred
by Continental-Aero due to processing non-approved material will be the responsibility of the supplier.
INSPECTION AND DOCUMENTATION REQUIREMENTS
In a continuing effort to ensure product meets all dimensional as well as performance specifications, Continental-Aero
suppliers are required at a minimum to include support documentation as well as meeting additional requirements.
These requirements are to include but are not limited to:
 All dimensional results shall be listed with actual results (a statement of pass/fail is unacceptable and as such, shall
be subject to reject as well as administrative costs) for the following: 1) WAF, 2) WAC, 3) Height, 4) Wrench Pad, 5)
FIM – Perpendicularity, 6) Flange Diameter (when applicable), 7) Flange Thickness (when applicable).
 Performance results are to reflect the high and low limit findings. This includes the following: 1) Proof Load, 2) Clamp
Load, 3) Prevailing Torque, 4) Plating Thickness and 5) Product Hardness. A statement of pass/fail is unacceptable and
as such, shall be subject to reject as well as administrative costs.
 All dimensional and performance results shall accompany each shipment. If any of the supporting documents are
missing, the shipment is to be declared as nonconforming material and subject to administrative cost.
 All material certifications must be traceable to the inspection report (reference the material certification on the
inspection report).
 Unless otherwise specified, all product is to be manufacture in accordance with specified standards (IFI, JIT, DIN) and
as such subject to all dimensional and performance test requirements.
 Continental-Aero reserves the right to scrap product at our facility whenever trademark infringement is in question.
 Continental-Aero as well as our customers reserves the right to audit all suppliers either directly or through a
secondary source.
 Dimensional and Performance tolerances shall be noted as the latest ASME B18.16.6 for all Prevailing Torque nuts.
 Dimensional and Performance tolerances shall be noted as the latest SAE J995 for all Finished Hex Nuts.
Revision Level: B
SUPPLIER ASSESSMENT
A Supplier Quality Assessment Questionnaire (SQAQ) is a process used to verify that a current or potential new supplier
have the appropriate quality and business systems in place to meet the minimum requirements of Continental-Aero. The
SQAQ must be completed and returned to Continental-Aero prior to a supplier quality system audit by Continental-Aero
personnel. These assessments may also include suppliers that have not met Continental-Aero’s performance expectations
and/or who are not ISO-9000 or TS-19649 registered. Continental-Aero reserves the right to perform a supplier quality
system audit at the supplier’s manufacturing location(s).
SUPPLIER RESPONSIBILITY
All suppliers must provide Continental-Aero Company with the following prior to a supplier quality system audit:
• An up-to-date copy of their Quality Certificate and Laboratory Certificate (if supplier has an onsite laboratory).
• A completed Supplier Quality Assessment Questionnaire (SQAQ).
 Signed acceptance page of this Standard Operating Procedure.
The supplier shall designate a primary contact that is responsible to ensure all necessary staff members are available for
the supplier quality system audit.
REQUEST FOR QUOTE PACKAGE
The Request for Quote (RFQ) form will be forwarded to each current or prospective supplier. The supplier is required to
review all information contained in the quote package. The quote package will contain information including, but not
limited to:
• Design records (i.e. prints or specifications)

• Expected volume requirements
• Type of containers (i.e. returnable vs. expendable)
• If available: timing requirements for samples or PPAP
• Due date for response to RFQ
• Schedule and material delivery parameters
RESPONDING TO A REQUEST FOR QUOTE
Quoting packages must include information related, but not limited to: pricing, service, payment terms, quality and
engineering compliance referencing Continental-Aero part number and revision. The bidder is responsible to quote exactly
what is specified, including all quality requirements, specifications, and/or print dimensions. All exceptions must be clearly
defined in writing at the time of quote. Continental-Aero reserves the right to reject late responses.
Revision Level: B
CONFIDENTIALITY
All correspondence and information passed between Continental-Aero and suppliers is to be treated in a confidential
manner. This includes, but is not limited to, written, verbal and viewed material in the forms of documents, product,
components, ideas, concepts, etc. A confidentiality agreement will be sent with an initial RFQ or presented at the initial
visit to Continental-Aero. This agreement must be signed by an officer or purchasing agent of the supplier and returned
to Continental-Aero Purchasing.
LOT CONTROL AND TRACEABILITY
The purpose of lot control and traceability is to define the method of identifying supplier’s lot numbers. Lot numbers are
required for all incoming material and component parts. The lot number shall be included on the label (see Labeling &
Packaging Requirements). The supplier shall maintain records for each shipment.
Supplier’s procedures for traceability shall include reference to the lot number used on the product label. Lot numbers
shall be traceable to a shift, date, batch, machine, operator, setup, etc. Each lot shall not exceed the amount previously
agreed upon by both the supplier and Continental-Aero. A container must contain only one (1) lot number.
CONTROL OF CUSTOMER SUPPLIED MATERIAL
The supplier shall establish procedures for the control, storage, preservation, and maintenance of any Continental-Aero
supplied material. Examples may include consigned material, sub-assemblies, returnable packaging or tooling. The
supplier shall record and report any lost or damaged material to Continental-Aero Purchasing.
PACKAGING REQUIREMENTS
Individual containers must have a 4 x 6 label (see below) affixed to one side of each container with the label facing
outward. It is the responsibility of the supplier to provide bar-coded labels that meet Barcode text 39 specifications. The
label shall provide the following information:
• Continental-Aero part number

 Part Description including size
• Continental-Aero drawing revision level, if applicable
• Quantity of material in container
• PO number
• Job number (for those suppliers that provide an additional operation to consigned material)
• Lot number
 NWT
 GWT
 Made in (what country)
PACKAGING REQUIREMENTS
Suppliers are responsible for providing a package design that insures part integrity during shipping, handling, and storage.
Part protection is the key element and should be considered into the package design. A packing slip must be included
with every shipment and contain the following information:
Revision Level: B
• Continental-Aero purchase order and line release number(s)

• Part number
• Drawing revision number
• Lot number
• Quantity shipped.
Packages/containers must be free of debris, foreign material and fluids when they are received at Continental-Aero. The
maximum weight per container is 40-lbs. The line release number must also be referenced on the invoice.
Shipments shall not exceed 36” x 36” x 36” in height, width and length (this includes the height of the skid/pallet) from
the floor. Any shipment not meeting this requirement shall be charged a Handling Fee of $125.00/hr.
SUPPLIER SELECTION
Suppliers shall be classified using the following criteria. The class a supplier is in will determine supplier qualification. If a
supplier falls under multiple classes then the most stringent criteria will be used.
Class 1 – Manufacturer of products used for resale by us.

Class 2 – Trading Partner – Acts as procurement conduit for Class 1 Suppliers.
Class 3 – Plating/Secondary processor.
Class 4 – Fill-in suppliers of product (#).
Class 5 – Office/Warehouse and Sundries supplies and services.
Class 6 – Customer required Plating/Secondary processor (*).
Class 7 – 3rd Party Laboratory
Class 8 – 3rd Party Calibration Services
Provisionary (P) – Identifies suppliers (Class 1 through 5) with little or no history and/or current marginal issues.
Class 1 – Manufacturer
When possible an on sight inspection of the manufacturer’s facilities shall be performed. While this is desirable it shall
not be deemed mandatory unless required for re-instatement as specified in the supplier performance specifications.
Submission of initial product samples and subsequent inspection and approval, along with a product catalog or list of
capabilities.
Class 2 – Trading Partner
The ability to offer bids for products from approved manufacturers.
The capability to trade using international monetary instruments.
It shall be a company practice (even if the quoted price is the lowest) that Continental-Aero will not purchase product
among those Trading Companies that do not divulge their source maker of product to Continental-Aero.
Revision Level: B
Class 3 – Plating/Secondary process
When possible an on sight inspection of the processors facilities shall be performed. While this is desirable it shall not be
deemed mandatory unless required for re-instatement as specified in the supplier performance specifications.
Submission of initial product samples and subsequent inspection and approval, along with a product catalog or list of
capabilities.
Class 4 – Fill-in Suppliers (#)
Any company which has stock of a required product that is needed on an urgent basis to fulfill a customer’s requirement
shall be deemed approved.
Class 5 – Office/Warehouse/Sundries
Any one of the following criteria shall be deemed acceptable for supplier approval. The Procuring Employee shall do
review at the time the product or service is supplied. It will not be required that a list of approved suppliers of this class
be kept. Evidence of approval shall be kept with each purchase, except were such evidence is of types 1, 2 or 3.
 Published Catalog(s)
 Published Price List
 Published List of Services
 Membership/Association with a Trade Union or Association.
 Valid operators’ license issued by an appropriate governing body.
Class 6 – Customer Required Plating/Secondary Processor (*)
Any customer mandated Plating/Secondary Processor.
Class 7 – 3rd Party Laboratory
An accredited 3rd Party Laboratory to conduct industrial standard inspections.
Class 8 – 3rd Party Calibration Services
An accredited 3rd Party Calibration service to purchase, service & re-calibrate scales and testing equipment.
VENDOR RATING REPORTS
Suppliers will be graded each month on their performance of the past month for On-Time Delivery (OTD), Number of Tags
Received, Tags Late, Tags Early, Conforming Product and Nonconforming Product. Distribution of Score Cards to the
suppliers shall be no later than the Close of Business (COB) of the first day of the new month by the ISO/Quality Manager.
Revision Level: B
Class 1 (Factories), Class 2 (Trading Partner) & Provisionary (P)
Vendor Rating Report (VRR) are conducted each month and the following rating performance attributes shall be noted:
 On-Time Delivery (percentage is based on Tags Received/Tags Late/Tags Early/Tags Rejected for a cumulative
percentage)
 Tags Received
 Tags Late (<45 Days from issuance of purchase order)
 Tags Early (>60 Days from issuance of purchase order)
 Tags Rejected
Class 1 (Factories), Class 2 (Trading Partner) and Provisionary (P) shall maintain a 70% Quarterly Overall Performance
rating.
Failure to do so, shall result in correction action and placed as a P-1 or P-2 status until the next monthly reports are
completed.
Any Class 1 (Factories), Class 2 (Trading Partner) and Provisionary (P) that are below the 70% Quarterly Overall
Performance rating for two (2) consecutive quarters shall be removed from the ASL.
Class 3 (Platers/Secondary Processors)
percentage)
 Tags Received
 Tags Rejected
Class 3 (Secondary Processors – Platers) shall maintain a 70% Quarterly Overall Performance rating.
Failure to do so, shall result in correction action and placed as a P-3 status until the next monthly reports are completed.
Any Class 3 (Platers/Secondary Processors) that are below the 70% Quarterly Overall Performance rating for two (2)
consecutive quarters shall be removed from the ASL.
Revision Level: B
Class 4 (Fill In Suppliers – (#))
percentage)
 Tags Received
 Tags Rejected
Class 4 (Fill In Suppliers – (#)) are not required to maintain a 70% Quarterly Overall Performance rating. Since they are
sporadically sent orders for purchasing.
Class 6 (Customer Required Platers/Secondary Processor (*))
percentage)
 Tags Received
 Tags Rejected
Class 6 (Customer Required Platers/Secondary Processor – (*)) are not required to maintain a 70% Quarterly Overall
Performance rating. However, notification to the customer of a below 70% Quarterly Overall Performance rating is
recommended, but not mandatory.
SUPPLIER AUTHORIZATION
New suppliers in Classes 1, 2 and 3 are approved jointly by the ISO/Quality Manager. Re-instatement of a supplier requires
the approval either from the PRESIDENT, COO or the ISO/Quality Manager.
The ISO/Quality Manager shall distribute the Supplier Quality Assessment Questionnaire (CA-017FRM) no later than
December 31st of any given year via email or by fax to those suppliers listed on the ASL. Yearly verification of suppliers
listed on the ASL shall be approved by the ISO/Quality Manager.
Revision Level: B
APPROVED SUPPLIER LIST (ASL)
Approved suppliers are kept both electronically and on paper. The ISO/Quality Manager keeps Approved Suppliers List
(ASL).
Access to the approved supplier listing is limited to the ISO/Quality Manager, President and COO and others as may be
required by procedures or work instructions.
Any supplier listed on the ASL shall be removed from the ASL after an absence of a minimum three-year period without
Continental-Aero purchasing products and/or services from.
APPROVAL:
Steve Shaw
ISO/Quality Manager
“We at __________________________________________________ have fully read and agree with the Continental-Aero
Supply Quality Manual (SQM), most notably, Continental-Aero’s Production Part Approval Process Requirements (PPAP)
and Labeling Requirements. We understand that if any nonconformances or complaints arise from not fully adhering to
these requirements, we will incur costs from Continental-Aero relating to the rework of such nonconformance and/or
complaint to ensure compliance.”
______________________________ _________________________
Signature of Factory Representative Date
______________________________
Title of Signature

Continental-Aero SQM Requirements

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Tramec Continental-Aero Standard Operating Procedure (SOP) No.

Supplier Quality Manual

REVISION AND APPROVAL:

Revision Date Nature of Changes Approved By

A 12/29/16 Added CQI information under PPAP Requirements B. Wright

B 10/16/17 Update referenced contact to Steve Shaw – ISO/Quality Manager S. Shaw

1. Set clear requirements,

1) Review the changes and communicate them throughout their organization,

QUALITY SYSTEM REQUIREMENTS

CONTINENTAL-AERO’S PRODUCTION PART APPROVAL PROCESS (PPAP) REQUIREMENTS

Level I Required Documentation

 Part Submission Warrant (PSW)

Level II Required Documentation

 Part Submission Warrant (PSW)

Level III Required Documentation

 Part Submission Warrant (PSW)

Additional Information Regarding Level III Required Documentation

48 hours after issuance:

30 days after issuance:

This includes, but is not limited to:

 Any line shut down charges that may be incurred

REQUEST FOR DEVIATION

REWORK / REPAIR OF PRODUCT

INSPECTION AND DOCUMENTATION REQUIREMENTS

These requirements are to include but are not limited to:

• A completed Supplier Quality Assessment Questionnaire (SQAQ).

 Signed acceptance page of this Standard Operating Procedure.

REQUEST FOR QUOTE PACKAGE

• Design records (i.e. prints or specifications)

RESPONDING TO A REQUEST FOR QUOTE

LOT CONTROL AND TRACEABILITY

CONTROL OF CUSTOMER SUPPLIED MATERIAL

• Continental-Aero part number

• Continental-Aero purchase order and line release number(s)

Class 1 – Manufacturer of products used for resale by us.

Class 2 – Trading Partner

The ability to offer bids for products from approved manufacturers.

The capability to trade using international monetary instruments.

Class 3 – Plating/Secondary process

Class 4 – Fill-in Suppliers (#)

Class 6 – Customer Required Plating/Secondary Processor (*)

Any customer mandated Plating/Secondary Processor.

Class 7 – 3rd Party Laboratory

An accredited 3rd Party Laboratory to conduct industrial standard inspections.

Class 8 – 3rd Party Calibration Services

VENDOR RATING REPORTS

Class 1 (Factories), Class 2 (Trading Partner) & Provisionary (P)

Class 3 (Platers/Secondary Processors)

Class 4 (Fill In Suppliers – (#))

Class 6 (Customer Required Platers/Secondary Processor (*))

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