Position: Application Gateway Support Engineer

Exp: Freshers / Experience

Min commitment period: 2.5 Yrs

Salary: 18K to 22K during training period of 6 months and revision after 6 month.

Qualification:

• Candidate must be located within commuting distance of Mumbai or be willing to relocate

to the area. This position may require travel in the India
• Bachelor’s degree. Will also consider three years of progressive experience in the specialty
in lieu of every year of education.
• Basic understanding of Linux

Responsibilities:

• Manage and maintain VM consisting of Windows 2008,2012,2016, and Linux RHEL 6

• Application Gateway, Load Balancer and Key Vault
• Ensure backup are up to date
• File Restore and VM restore from Backup, as well as Monitoring
• OMS Log Analytics
• VMware – On-Prem Servers running on VMware ESXI host
• Manage and maintain existing resources
• Build VMs in VMware when needed
• Respond to Alerts and conduct Break/Fix issues
• Maintain and manage Citrix Servers
• Respond to Escalation tickets on technical issues
• Conduct provisioning of new Servers as well as decommissioning of Servers
• Maintain Production support activities
• Enable best practices
• Process automation as needed
• Maintain SLA’s, System Availability, Capacity management, and Performance KPI
• Perform root-cause analysis of any issues that arise post-implementation and work on
solutions related to issue fixing
• Lead and participate in efforts implementing processes for infrastructure monitoring
• Support the creation of the `Go Live` plan and manage the assigned activities in the plan
• Perform day to day monitoring of infrastructure, initiate troubleshooting/mitigation of
issues reported from alerts, and health check failures
 • Manage major incidents and outages independently
• Open to work on 24X7 operation model and provide on-call support on Weekends and
off-hours in case of business-critical needs

Preferred Qualifications

• Excellent Communications and client interaction skills along with exceptional written and
verbal skills as well as technical documentation
• Extraordinary Planning, Coordination, and Analytical skills
• Exceptional Organizational Skills
• Ability to manage and prioritize tasks efficiently on technical issues
• Readiness to demonstrate a proactive attitude

The job entails sitting as well as working at a computer for extended periods of time. Should be able to
communicate by telephone, email, or face to face.

CONTACT US:

Allied Globetech LLP

711/01, Mayuresh Cosmos Premises CHSL,

Plot 37, Sector 11, CBD Belapur,

Navi Mumbai 400614

Email: careers@alliedglobetech.com ; info@alliedglobetech.com

Tel: 022 49744624