Jakarta, …….

To,
Sales Manager
Emirates
Pacific Century Place Level 17th SCBD Lot10
Jl.Jend.Sudirman Kav 52-53
Jakarta

Re : Request Refund Ticket

Dear Sir,

With this letter I would like to submit a refund request for 1 passenger. The reason of why they
cancel their trip is because of the insufficient of total seats group and these 3 passengers will be
replaced by 3 replacement persons where all of their family members already issued the group
tickets. The ticket details are as follows:

Route :
PNR code :
Name & ticket no :
Replacement Name :

We do hope that you could grant us as per our request and your prompt reply would be highly
appreciated.

Thank you very much for your kind attention and good cooperation

Sincerely Yours,

Director